AI Buyer Insights:

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

Top Chatbots and Conversational AI Software Apps, Market Size and Forecast

Since 2010, our global team of researchers has been studying the patterns of the Chatbots and Conversational AI software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our Chatbots and Conversational AI software market size and forecast assumptions and perhaps the rise and fall of certain Chatbots and Conversational AI vendors.

Custom data cuts related to the Chatbots and Conversational AI software market are available:
  • Top 10 Chatbots and Conversational AI software vendors, market share, 2010-to-present, and five-year forecast
  • 2010-to-present Chatbots and Conversational AI software market by revenue Type (on-prem vs cloud vs AI)
  • 2010-to-present Chatbots and Conversational AI software market by customer size (revenue, employees, asset)
  • 2010-to-present Chatbots and Conversational AI software market by industry (21 verticals)
  • 2010-to-present Chatbots and Conversational AI software market by geography (city, state, country, region)
  • 2010-to-present Chatbots and Conversational AI software market by channel (direct vs indirect)
  • 2010-to-present Chatbots and Conversational AI software market by product market share

Some of the Chatbots and Conversational AI apps that we have been tracking include: Tawk.to, Hubspot Live Chat, LiveChat, Zendesk Chat, Rocket.chat, HubSpot Conversations, Tidio Live Chat, Zoho SalesIQ, Drift AI Chatbot, Olark Live Chat, Apple Business Chat, LivePerson Conversational Cloud, Pure Chat, JivoChat, Salesforce Chat (formerly Salesforce Live Agent), Freshdesk Messaging (Formerly Freshchat), Crisp, TeamSupport SnapEngage, Ruby Live Chat, Gubagoo ChatSmart and many others.

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Filters
Logo Vendor Product Category Market Records
Tawk.to Tawk.to Chatbots and Conversational AI AI-Powered Application 22379
HubSpot Hubspot Live Chat Chatbots and Conversational AI AI-Powered Application 16169
LiveChat, Inc. LiveChat Chatbots and Conversational AI AI-Powered Application 15087
Zendesk Zendesk Chat Chatbots and Conversational AI AI-Powered Application 12993
Rocket.chat Rocket.chat Chatbots and Conversational AI AI-Powered Application 12677
HubSpot HubSpot Conversations Chatbots and Conversational AI AI-Powered Application 10597
Tidio Tidio Live Chat Chatbots and Conversational AI AI-Powered Application 8650
Zoho Corp. Zoho SalesIQ Chatbots and Conversational AI AI-Powered Application 5922
Drift Drift AI Chatbot Chatbots and Conversational AI AI-Powered Application 4849
Olark Olark Live Chat Chatbots and Conversational AI AI-Powered Application 4731
Showing 1 to 10 of 686 entries

Buyer Intent: Companies Evaluating Chatbots and Conversational AI Apps

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Chatbots and Conversational AI applications. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Chatbots and Conversational AI apps include:

  1. Scand, a Poland based Professional Services organization with 100 Employees
  2. Pallatrax, a United Kingdom based Manufacturing company with 180 Employees
  3. AxCrypt, a Sweden based Professional Services organization with 30 Employees
Logo Company Industry Employees Revenue Country Evaluated
Scand Professional Services 100 $7M Poland 2026-06-23
Pallatrax Manufacturing 180 $19M United Kingdom 2026-06-11
AxCrypt Professional Services 30 $4M Sweden 2026-05-24
Professional Services 150 $75M United States 2026-05-04
Manufacturing 200 $30M Malaysia 2026-04-24
Retail 440000 $106.6B United States 2026-04-21
Professional Services 90 $17M New Zealand 2026-02-27
Education 30 $3M Romania 2026-01-25
Education 21100 $2.5B United States 2026-01-22
Professional Services 10 $1M United Kingdom 2026-01-07
FAQ - APPS RUN THE WORLD Chatbots and Conversational AI Software Coverage

Chatbots and Conversational AI is a software category within the AI-Powered Application market used by organizations across 21+ industries.

The most adopted Chatbots and Conversational AI apps include Tawk.to, Hubspot Live Chat, LiveChat, Zendesk Chat, Rocket.chat, HubSpot Conversations, Tidio Live Chat, Zoho SalesIQ, Drift AI Chatbot and Olark Live Chat.

Category leaders by customer count include Tawk.to, HubSpot, LiveChat, Inc., Zendesk, Rocket.chat, Tidio, Zoho Corp., Drift, Olark and Apple.

We currently track 686 Chatbots and Conversational AI applications with 174003 verified customer records.

The dataset is updated daily, covers historical records since the 1990s, and is revalidated once per year.

Over the last 12 months we recorded 40 active evaluations in Chatbots and Conversational AI, including Scand, Pallatrax and AxCrypt.

Subscribe to APPS RUN THE WORLD to access complete Chatbots and Conversational AI datasets, including customer lists, firmographics, technographics, and deployment details.