List of Amadeus Travel Platform Customers
Amadeus
Salvador de Madariaga 1,
Madrid, 28027,
Spain
Madrid, 28027,
Spain
34 91 582 0100
Professional Services
20643
$7.2B
Since 2010, our global team of researchers has been studying Amadeus Travel Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Amadeus Travel Platform for Travel Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Amadeus Travel Platform for Travel Management include: Delta Air Lines, a United States based Transportation organisation with 103000 employees and revenues of $61.64 billion, United Airlines, a United States based Transportation organisation with 107300 employees and revenues of $57.06 billion, IndiGo, a India based Transportation organisation with 37200 employees and revenues of $8.20 billion, EVA Air, a Taiwan based Aerospace and Defense organisation with 16967 employees and revenues of $3.98 billion, Malaysia Airlines, a Malaysia based Transportation organisation with 12000 employees and revenues of $3.00 billion and many others.
Contact us if you need a completed and verified list of companies using Amadeus Travel Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Amadeus Travel Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AeroItalia | Transportation | 500 | $90M | Italy | Amadeus IT Group | Amadeus Travel Platform | Travel Management | 2024 | n/a |
In 2024, AeroItalia implemented Amadeus Travel Platform in the Amadeus Travel Platform category to support its European growth strategy and targeted entry into the corporate travel market. The deployment is positioned to deliver dedicated content to corporate customers as the airline expands its route network in Italy, including Sardinia and Sicily, and reinforces its position across Europe.
The implementation includes Amadeus Ticket Server components, specifically a central ticketing server, an e-ticket server, and an e-ticketing network, all integrated into AeroItalia’s passenger service system. These modules establish the ticketing carrier capability for AeroItalia and enable standard e-ticket issuance and central ticket repository functions that are typical of airline ticketing and distribution platforms.
Integration scope is explicitly limited to the airline’s PSS and distribution stack, with the e-ticketing network and central ticketing server designed to support interline and codeshare partner flows. Operational coverage focuses on commercial, distribution, and ticketing operations serving corporate travel sellers and connecting passengers in Italy and other European markets, enabling smoother connections through coordinated ticketing processes.
Governance and commercial workflow changes emphasize carrier ticketing authority and partnership enablement rather than broad IT transformation. AeroItalia will use the Amadeus Travel Platform to become a ticketing carrier for the first time, creating opportunities for interline and codeshare partnerships and a broader set of options for travel sellers and travelers in Italy and elsewhere.
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Delta Air Lines | Transportation | 103000 | $61.6B | United States | Amadeus IT Group | Amadeus Travel Platform | Travel Management | 2024 | n/a |
In 2024, Delta Air Lines signed a new global distribution agreement with Amadeus to provision the Amadeus Travel Platform in an Airline Distribution role, establishing a multi-year commercial structure to deliver Delta full content and introduce New Distribution Capability NDC functionality across indirect channels. The agreement explicitly positions the Amadeus Travel Platform as the conduit for Delta to present expanded options, including a broader set of products and ancillary services, to third party sellers and agencies worldwide.
Implementation emphasis centers on content merchandising, NDC-enabled shopping and booking flows, and ancillary services orchestration within the Amadeus Travel Platform. The platform configuration is described as enabling flexible payload delivery and value-based pricing controls so Delta can surface differentiated product bundles and ancillary offers to travel sellers, while maintaining the ability to service booked itineraries across distribution channels.
Integrations are explicitly scoped to Amadeus Selling Platform Connect, Amadeus Web Services, and Cytric Easy, ensuring Amadeus-connected travel agents can shop, book, and service Delta inventory and NDC content. Governance is codified through the multi-year agreement and a value-based commercial structure, with collaborative rollout commitments to make Delta’s NDC solution available to all Amadeus-connected travel agents globally, reinforcing distribution and agency sales functions across regions.
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EVA Air | Aerospace and Defense | 16967 | $4.0B | Taiwan | Amadeus IT Group | Amadeus Travel Platform | Travel Management | 2023 | n/a |
In 2023, EVA Air extended its distribution agreement with Amadeus and set a multi-year plan to deploy New Distribution Capability (NDC) content through the Amadeus Travel Platform. The decision formalizes a strategic move to implement Amadeus Altea NDC technology as the carrier’s primary NDC channel for upstream offer distribution and retailing enhancements.
EVA Air implemented Altea NDC capabilities to surface NDC-sourced content and richer offer constructs, focusing on carrier-controlled fares, ancillary bundling, and personalized offers consistent with New Distribution Capability (NDC) workflows. The Amadeus Travel Platform will act as the distribution backbone, enabling inventory and dynamic offer distribution to travel sellers using standard NDC messaging and retailing primitives.
Integrations center on Amadeus’ platform connectivity to travel sellers and indirect distribution channels, with roll-out intent to make more diverse and personalized offers available via the world’s largest travel distribution platform. Operational scope is airline distribution and channel retailing, supporting EVA Air’s global network that links Asia to Europe, North America and Oceania, and complements its passenger and cargo services and existing code-share arrangements.
Governance for the initiative is anchored in the extended long-term agreement between EVA Air and Amadeus, providing a framework for phased Altea NDC adoption and subsequent productization of NDC offers. Public statements from both parties indicate the rollout will improve EVA Air’s retailing capabilities and support demand recovery in Asia, with further implementation details to be released as deployment progresses.
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IndiGo | Transportation | 37200 | $8.2B | India | Amadeus IT Group | Amadeus Travel Platform | Travel Management | 2024 | n/a |
In 2024, IndiGo implemented the Amadeus Travel Platform for Travel Management to expose its New Distribution Capability content to travel sellers in India and around the world. The agreement establishes the Amadeus Travel Platform as the airline’s primary channel for NDC-enabled distribution, aligning IndiGo’s product catalog and retailing strategy with a platform that claims broad global reach among travel sellers.
The implementation centers on NDC booking and servicing capabilities, standardized messaging for offer and order exchange, and advanced merchandising workflows that enable dynamically price-tailored offers and ancillary bundling. Amadeus Travel Platform functionality is being used to present IndiGo products such as IndiGoStretch and IndiGo BluChip through tailored offers, and to support the carrier’s move toward IATA ONE Order style order management and enriched offer construction.
Integration work includes a stated seamless connection between the Amadeus Travel Platform and IndiGo’s airline IT systems powered by Navitaire, enabling real-time offer construction and distribution to travel sellers. Operational coverage is initially live in UAE and Singapore with additional markets planned, and the deployment targets travel sellers, corporate clients, and travel agencies, leveraging Amadeus’ reported 96% global market coverage of NDC-ready sellers.
From a governance and business function perspective the project reorients IndiGo’s distribution strategy, centralizing merchandising, channel management, pricing and ancillary sales workflows through Travel Management tooling. Explicit outcomes called out by the parties include strengthened competitive reach into new markets and customer segments, increased ability to boost ancillary sales, and improved customer booking to boarding experience by putting more control and choice in the hands of travelers.
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Malaysia Airlines | Transportation | 12000 | $3.0B | Malaysia | Amadeus IT Group | Amadeus Travel Platform | Travel Management | 2025 | n/a |
In 2025 Malaysia Airlines deployed the Amadeus Travel Platform to digitalize passenger identity documents and introduce biometric-enabled passenger processing. The program uses Amadeus Travel Ready capabilities to allow passengers to upload and verify biometric passports, visas and health documents ahead of travel, positioning the airline as the first mover in South-East Asia for this approach within the Travel Management category.
The implementation configures the Amadeus Travel Platform to perform document ingestion, biometric enrolment, and automated identity verification workflows tied to online and mobile check-in. Functional capabilities implemented include digital document storage and validation, biometric matching for identity verification, and checkpoint authorization for check-in, bag drop, security and boarding touchpoints. The Amadeus Travel Platform is operated to support a staged launch, with online and mobile check-ins designated as the first live components.
Operational scope centers on airport passenger processing and ground operations, affecting passenger services, check-in teams, bag drop operations and boarding control across Malaysia Airlines flights. The solution aligns with IATA One ID principles to enable advanced data sharing and biometric continuity across touchpoints, creating a more consistent identity token across the travel journey.
Governance and process changes include shifting document verification earlier in the passenger flow, requiring passenger self-service upload and verification during online check-in, and enabling biometric enrolment as a consented identity step. Expected benefits noted by the airline and vendor are reduced airport congestion and a foundation for a future fully biometric seamless journey, while the rollout approach emphasizes phased activation of online and mobile check-in capabilities before expanding to additional touchpoints.
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Transportation | 1000 | $250M | Saudi Arabia | Amadeus IT Group | Amadeus Travel Platform | Travel Management | 2025 | n/a |
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Transportation | 107300 | $57.1B | United States | Amadeus IT Group | Amadeus Travel Platform | Travel Management | 2024 | n/a |
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Buyer Intent: Companies Evaluating Amadeus Travel Platform
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Amadeus Travel Platform. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Amadeus Travel Platform for Travel Management include:
- IndiGo, a India based Transportation organization with 37200 Employees
- Babson College, a United States based Education company with 206 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Amadeus Travel Platform Coverage
Amadeus Travel Platform is a Travel Management solution from Amadeus IT Group.
Companies worldwide use Amadeus Travel Platform, from small firms to large enterprises across 21+ industries.
Organizations such as Delta Air Lines, United Airlines, IndiGo, EVA Air and Malaysia Airlines are recorded users of
Amadeus Travel Platform for Travel Management.
Companies using Amadeus Travel Platform are most concentrated in Transportation and Aerospace and Defense, with adoption spanning over 21 industries.
Companies using Amadeus Travel Platform are most concentrated in United States, India and Taiwan, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Amadeus Travel Platform across Americas, EMEA, and APAC.
Companies using Amadeus Travel Platform range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 28.57%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 71.43%.
Customers of Amadeus Travel Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Amadeus Travel Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Travel Management.