List of Atlassian JIRA Customers
Sydney, 2000, NSW,
Australia
Since 2010, our global team of researchers has been studying Atlassian JIRA customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Atlassian JIRA for Project Portfolio Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Atlassian JIRA for Project Portfolio Management include: ExxonMobil, a United States based Oil, Gas and Chemicals organisation with 61000 employees and revenues of $339.25 billion, Cigna Healthcare, a United States based Insurance organisation with 71295 employees and revenues of $244.38 billion, Reliance Industries, a India based Oil, Gas and Chemicals organisation with 347362 employees and revenues of $112.58 billion, StoneX Group, a United States based Banking and Financial Services organisation with 4709 employees and revenues of $99.89 billion, Absa Group, a South Africa based Banking and Financial Services organisation with 60000 employees and revenues of $98.92 billion and many others.
Contact us if you need a completed and verified list of companies using Atlassian JIRA, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the PPM software purchases.
The Atlassian JIRA customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of PPM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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7-Eleven Australia | Retail | 9000 | $1.9B | Australia | Atlassian | Atlassian JIRA | Project Portfolio Management | 2020 | n/a |
In 2020, 7-Eleven Australia implemented Atlassian JIRA as its Issue and Project Tracking for Software Teams solution to support software engineering and backend engineering functions. The deployment centered on using Atlassian JIRA to manage agile workflows, including backlog management, sprint boards, issue tracking, custom issue types and fields, and workflow automation for development teams.
The implementation integrated Atlassian JIRA with Confluence for linking technical documentation to tickets and to support knowledge capture during sprint planning and code reviews. Governance emphasized role-based project permissions, sprint-based release cadence, and artifact linkage between Jira issues and Confluence pages to standardize handoffs across product managers, developers, and QA, with rollout focused on the software engineering organization and embedded into daily stand-ups and sprint planning processes.
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ABL Life Insurance Korea | Insurance | 900 | $400M | South Korea | Atlassian | Atlassian JIRA | Project Portfolio Management | 2018 | n/a |
In 2018 ABL Life Insurance Korea implemented Atlassian JIRA as its Issue and Project Tracking for Software Teams solution to establish formalized tracking for software development and IT project delivery. The deployment targeted the companys software engineering and IT program management functions, aligning project tracking with insurance product delivery cycles and operational IT initiatives.
Atlassian JIRA was configured with standard agile artifacts and project templates consistent with Issue and Project Tracking for Software Teams, including configurable issue types, custom workflows, sprint and backlog management, release and version tracking, and role based permission schemes. Administrators implemented notification schemes, custom fields for insurance-specific attributes, and dashboard and filter templates for program leads and QA to support sprint planning and defect triage.
The implementation emphasized tool-level traceability and operational coverage across development, QA, and program management, enabling consolidated issue lifecycle visibility and audit logging. Where appropriate the JIRA instance was prepared to link with the wider engineering toolchain such as source control and build pipeline endpoints and to surface reporting feeds for program status, following standard integration patterns for this application category.
Governance was established through centralized project templates, standardized workflow approvals, and permission controls to manage project creation and release operations, with a phased rollout to IT teams and product owners. Atlassian JIRA served as the focal point for ticketing and sprint orchestration, supporting ongoing process standardization and formal program tracking within ABL Life Insurance Koreas IT organization.
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Absa Group | Banking and Financial Services | 60000 | $98.9B | South Africa | Atlassian | Atlassian JIRA | Project Portfolio Management | 2021 | n/a |
In 2021, Absa Group implemented Atlassian JIRA. Atlassian JIRA is employed as the primary Issue and Project Tracking for Software Teams solution to centralize ticketing for feature work, defects, and sprint planning within the bank's software engineering organization in South Africa.
The implementation configured standard issue types, agile boards for Scrum and Kanban, backlog management, custom workflows, permission schemes, and automation rules for assignment and notifications. Roadmapping and release tracking capabilities were enabled to support product planning and release cadence, with configuration aligned to financial services operational controls and audit requirements.
Absa Group deployed Atlassian JIRA as an Issue and Project Tracking for Software Teams solution with explicit integration to Salesforce Sales Cloud that is used on their website, enabling customer reported web cases to be linked into engineering tickets. The deployment also established integrations with developer toolchain components such as source control and CI CD systems to maintain traceability between code changes, builds, and Jira issues.
Governance focused on standardized project level workflows, defined project administrators, and change control processes to preserve audit trails and permissions across projects. Training for project leads and a staged rollout approach were used to align product management, IT operations, and engineering teams to consistent ticket lifecycle and release orchestration practices.
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ACC New Zealand | Insurance | 4512 | $5.2B | New Zealand | Atlassian | Atlassian JIRA | Project Portfolio Management | 2015 | n/a |
In 2015, ACC New Zealand implemented Atlassian JIRA to provide Project Portfolio Management across its project delivery and IT workstreams. The deployment established a centralized platform for project planning, issue tracking, backlog management and release coordination using Atlassian JIRA as the primary work management system.
Configuration work focused on project-level workflows, Agile and Kanban boards, custom fields and permission schemes, dashboards and automation rules to support recurring delivery patterns. Data migration activities included source to target mapping and transformation requirements, and project planning artifacts were managed across MS Project and Atlassian JIRA to align work breakdown structures, effort estimates, scope and milestones.
Operational integrations and coverage reflected cross-team release and service processes, with JIRA interfacing into planning and reporting workflows that used Excel, Splunk and ELK for analytics and reporting. The implementation required coordination with Environments, Release/Deployment, SACM and BAU teams to support releases, environment promotion and ongoing operational tickets.
Governance emphasized stakeholder management and service management controls, including Support Model development, role-based access and change control workflows. Delivery practices incorporated dynamic methodology selection, switching between Agile, Kanban, SDLC and Waterfall as needed, and included coaching and training activities for junior business analysts and interns to embed Atlassian JIRA into day-to-day project and operational governance.
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Adira Dinamika Multi Finance | Banking and Financial Services | 14358 | $472M | Indonesia | Atlassian | Atlassian JIRA | Project Portfolio Management | 2021 | n/a |
In 2021, Adira Dinamika Multi Finance implemented Atlassian JIRA as a Project Portfolio Management application. The adoption was positioned to support digital product delivery and Agile practices across the Jakarta Metropolitan Area and broader Indonesia operations, with on-site Scrum Masters and Project Managers coordinating execution and reporting up to executive stakeholders.
Atlassian JIRA was configured to support core Agile project workflows including backlog management, sprint planning, issue and task tracking, sprint boards, and dashboards for metrics such as velocity, burndown, risk and dependencies. Configuration work emphasized Scrum artifacts and custom issue types to reflect epics, stories and tasks, together with workflow automation and notification rules to streamline sprint cadence and daily standup coordination.
The JIRA implementation aligned with a toolset referenced in hiring and operational materials, integrating documentation and knowledge management through Confluence and supporting export and reporting workflows into Excel and Microsoft Project formats when required. Operational coverage included Product Owners, Scrum teams, development engineering, PMO and cross functional stakeholders, providing visibility from day to day execution to executive monitoring.
Governance centered on embedding Scrum Masters as servant leaders who supervised junior project managers, coached teams on Agile values and scrum procedures, facilitated blocker removal, and reported deviations and risks to senior management. The rollout included organized training and knowledge sharing to propagate Agile practices, and tracking of team development metrics to inform process adjustments and governance.
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Professional Services | 90 | $10M | Italy | Atlassian | Atlassian JIRA | Project Portfolio Management | 2019 | n/a |
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Utilities | 3900 | $9.7B | Australia | Atlassian | Atlassian JIRA | Project Portfolio Management | 2015 | TCS |
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Transportation | 11700 | $4.1B | New Zealand | Atlassian | Atlassian JIRA | Project Portfolio Management | 2015 | n/a |
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Retail | 300 | $10M | Kazakhstan | Atlassian | Atlassian JIRA | Project Portfolio Management | 2021 | n/a |
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Manufacturing | 150 | $30M | Russia | Atlassian | Atlassian JIRA | Project Portfolio Management | 2013 | n/a |
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Buyer Intent: Companies Evaluating Atlassian JIRA
- Fincore, a United Kingdom based Professional Services organization with 30 Employees
- Solvd Agency, a Australia based Media company with 90 Employees
- Grace Kennedy Financial Group US, a United States based Manufacturing organization with 200 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Fincore | Professional Services | 30 | $3M | United Kingdom | 2026-03-30 | |
| Solvd Agency | Media | 90 | $10M | Australia | 2026-03-26 | |
| Grace Kennedy Financial Group US | Manufacturing | 200 | $25M | United States | 2026-03-24 | |
| Oil, Gas and Chemicals | 1407 | $483M | United States | 2026-03-23 | ||
| Education | 4115 | $710M | Australia | 2026-03-22 | ||
| Communications | 405 | $20M | Portugal | 2026-03-13 | ||
| Construction and Real Estate | 1500 | $460M | Hungary | 2026-03-12 | ||
| Professional Services | 450 | $900M | United States | 2026-03-04 | ||
| Professional Services | 1400 | $345M | United States | 2026-03-03 | ||
| Retail | 21800 | $6.3B | United States | 2026-02-26 |