List of Blackbaud CRM Customers
Blackbaud
65 Fairchild Street,
Charleston, 29492, SC,
United States
Charleston, 29492, SC,
United States
1 843-216-6200
Professional Services
2800
$1.1B
Since 2010, our global team of researchers has been studying Blackbaud CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Blackbaud CRM for CRM, Donor and Fundraising Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Blackbaud CRM for CRM, Donor and Fundraising Management include: Dignity Health, a United States based Healthcare organisation with 55000 employees and revenues of $16.00 billion, University of Oxford, a United Kingdom based Education organisation with 16905 employees and revenues of $4.17 billion, University College London, a United Kingdom based Education organisation with 17798 employees and revenues of $2.77 billion, University of Georgia, a United States based Education organisation with 10856 employees and revenues of $1.90 billion, University of Louisville, a United States based Education organisation with 6976 employees and revenues of $1.65 billion and many others.
Contact us if you need a completed and verified list of companies using Blackbaud CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The Blackbaud CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Dignity Health | Healthcare | 55000 | $16.0B | United States | Blackbaud | Blackbaud CRM | CRM,Donor and Fundraising Management | 2013 | n/a |
In 2013, Dignity Health implemented Blackbaud CRM, a CRM,Donor and Fundraising Management application to support enterprisewide fundraising and constituent engagement. The selection emphasized scalability to accommodate projected growth to potentially 100 foundations and up to $300 million per year in fundraising, and the program was scoped as a multi-year rollout to consolidate donor systems and standardize fundraising practices across the health system.
The Blackbaud CRM deployment was configured to provide core donor and fundraising capabilities common to the CRM,Donor and Fundraising Management category, including centralized constituent records, gift and pledge processing, campaign and event management, prospect management workflows, and consolidated reporting and analytics. Blackbaud CRM was instrumented to enforce consistent data models and fundraising workflows, enabling standardized segmentation, solicitation strategies, and stewardship processes across foundation teams.
Implementation concentrated on consolidating multiple databases into a single Blackbaud CRM instance and establishing master constituent records to reduce duplication and improve constituent visibility. The deployment was structured to support centralized fundraising operations across Dignity Health offices and foundations, with role based access controls and a shared configuration to allow local fundraising teams to operate within standardized processes.
Governance activities accompanied the technical rollout, focused on codifying best practices for fundraising, centralizing data governance, and coordinating staged office by office adoption. The program aimed to increase fundraising effectiveness and realize cost savings across the organization by unifying systems and standardizing operational practice using Blackbaud CRM.
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Earthjustice | Non Profit | 400 | $162M | United States | Blackbaud | Blackbaud CRM | CRM,Donor and Fundraising Management | 2011 | n/a |
In 2011, Earthjustice implemented Blackbaud CRM. Earthjustice deployed Blackbaud CRM as its enterprise CRM,Donor and Fundraising Management platform to centralize development and fundraising operations and to establish a single source of record for constituent and gift data.
The Blackbaud CRM implementation focused on core fundraising capabilities typical of CRM,Donor and Fundraising Management including constituent profiles, gift and pledge management, campaign and appeals management, major gifts tracking, prospect research support, event and membership administration, and reporting and segmentation. Blackbaud CRM was configured to support workflow automation for solicitation cycles, stewardship tasks, and segmented constituent communications, and the full application name Blackbaud CRM appears in operational documentation and configuration inventories.
Governance around the implementation emphasized role based access, data stewardship rules, and standardized constituent data models to align development, donor services, and prospect research teams. Rollout centered on centralized configuration and process alignment for fundraising and development functions, with training and procedural handoffs to ensure consistent campaign and gift processing practices across Earthjustice.
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Marquette University | Education | 1250 | $745M | United States | Blackbaud | Blackbaud CRM | CRM,Donor and Fundraising Management | 2017 | n/a |
In 2017 Marquette University implemented Blackbaud CRM to centralize constituent management and support CRM,Donor and Fundraising Management across its advancement operations. The deployment was scoped as a university wide solution to empower users from all 11 colleges and provide a consistent, comprehensive user experience for advancement services and alumni relations.
The implementation focused on consolidating alumni and constituent records, enabling prospect management and gift processing workflows, and delivering reporting and dashboarding capabilities to support fundraising campaigns. Blackbaud CRM was configured to enable role based access and self service for distributed users, aligning record stewardship with advancement workflows and day to day activity tracking.
Operational coverage included advancement services and fundraising teams across the institution with a goal of a single view of alumni to inform engagement and solicitation strategies. Governance centered on a centralized data model and user enablement, with a rollout designed to establish consistent processes and a self service model for campus users.
Staff adoption and process simplification were emphasized during the rollout, and Marquette reported strong user engagement as teams began using Blackbaud CRM to streamline their daily tasks. Blackbaud CRM is positioned at Marquette as the CRM,Donor and Fundraising Management platform supporting advancement services and alumni engagement.
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Mississippi State University Development and Alumni | Education | 4300 | $253M | United States | Blackbaud | Blackbaud CRM | CRM,Donor and Fundraising Management | 2024 | n/a |
In 2024, Mississippi State University Development and Alumni implemented Blackbaud CRM for CRM,Donor and Fundraising Management to support alumni engagement and centralized advancement operations. The Division has been a Blackbaud customer since 2005 and configured Blackbaud CRM to address fundraising workflows and constituent relationship management across the unit.
The deployment emphasized out-of-the-box advancement capabilities paired with configurable modules for alumni engagement, constituent records, gift processing, and workflow automation. Blackbaud CRM was configured to provide a unified constituent data model and reporting view, and customization was applied to automate previously manual processes related to donor matching and campaign tracking.
Integrations were explicitly implemented, including a direct integration of 360MatchPro from Double-the-Donation, and the project relied on Blackbaud CRM open APIs to enable further third-party tool connections. Operational coverage spans multiple departments within the Division and supports service to the universitys 161,000 living alumni, consolidating fundraising and engagement touchpoints into a single source of truth.
Governance changes focused on centralized data stewardship and shared access protocols so staff across departments operate from consistent records, improving data accessibility and transparency. The implementation was reported as smooth, the 360MatchPro integration was simple to complete, and the Division automated manual tasks while expecting an increase in dollars raised and matched in future fundraising campaigns.
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Save the Children US | Non Profit | 2500 | $949M | United States | Blackbaud | Blackbaud CRM | CRM,Donor and Fundraising Management | 2019 | n/a |
In 2019, Save the Children US implemented Blackbaud CRM, a CRM,Donor and Fundraising Management application. The deployment was led by the organization’s IT leadership and positioned Blackbaud CRM as the central donor and fundraising system supporting fundraising, donor services, programs, finance, and advocacy functions.
Blackbaud CRM was configured to support core donor management capabilities including constituent records, gift processing, campaign and appeals management, fundraising workflow automation, and development reporting. The implementation emphasized standardized data models and configuration to enable consistent fundraising workflows and reporting across teams.
Integration work was executed through an agency Integration Strategy using Dell Boomi, connecting Blackbaud CRM to Agresso ERP, UltiPro and Tenrox HRIS and timesheet systems, SALSA advocacy tools, and the Microsoft Azure BI platform. Those integrations enabled transactional and program data flow from Blackbaud CRM into finance, HR, advocacy, and centralized analytics for consolidated reporting and donor insight.
Governance was formalized with standardized project management disciplines and a Data Governance framework applied to CRM data. Data standards, stewardship practices, and project governance tied to Blackbaud CRM contributed to a reduction in data error rates from 40 percent to under 2 percent, and established clear accountability for ongoing CRM operations and change control.
The integration-first approach using Dell Boomi increased speed-to-market for new solutions and lowered operational expense for the agency, while Blackbaud CRM remained the principal CRM,Donor and Fundraising Management system within Save the Children US enterprise technology stack and a primary data source for analytics and program delivery platforms.
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Education | 17798 | $2.8B | United Kingdom | Blackbaud | Blackbaud CRM | CRM,Donor and Fundraising Management | 2016 | n/a |
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Education | 10856 | $1.9B | United States | Blackbaud | Blackbaud CRM | CRM,Donor and Fundraising Management | 2014 | n/a |
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Education | 1084 | $276M | United Kingdom | Blackbaud | Blackbaud CRM | CRM,Donor and Fundraising Management | 2013 | n/a |
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Education | 6976 | $1.6B | United States | Blackbaud | Blackbaud CRM | CRM,Donor and Fundraising Management | 2020 | n/a |
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Professional Services | 80 | $10M | United States | Blackbaud | Blackbaud CRM | CRM,Donor and Fundraising Management | 2024 | n/a |
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Showing 1 to 10 of 12 entries
Buyer Intent: Companies Evaluating Blackbaud CRM
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Blackbaud CRM. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Blackbaud CRM for CRM, Donor and Fundraising Management include:
- Imperial College London, a United Kingdom based Education organization with 8000 Employees
- Northeast Georgia Health System, a United States based Healthcare company with 10000 Employees
- Newport Financial Group, a United States based Banking and Financial Services organization with 40 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Blackbaud CRM Coverage
Blackbaud CRM is a CRM, Donor and Fundraising Management solution from Blackbaud.
Companies worldwide use Blackbaud CRM, from small firms to large enterprises across 21+ industries.
Organizations such as Dignity Health, University of Oxford, University College London, University of Georgia and University of Louisville are recorded users of
Blackbaud CRM for CRM, Donor and Fundraising Management.
Companies using Blackbaud CRM are most concentrated in Healthcare and Education, with adoption spanning over 21 industries.
Companies using Blackbaud CRM are most concentrated in United States and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Blackbaud CRM across Americas, EMEA, and APAC.
Companies using Blackbaud CRM range from small businesses with 0-100 employees - 8.33%, to mid-sized firms with 101-1,000 employees - 8.33%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 33.33%.
Customers of Blackbaud CRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Blackbaud CRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of CRM, Donor and Fundraising Management.