List of Blackbaud CRM Customers
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United States
Since 2010, our global team of researchers has been studying Blackbaud CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Blackbaud CRM for CRM, Donor and Fundraising Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Blackbaud CRM for CRM, Donor and Fundraising Management include: Dignity Health, a United States based Healthcare organisation with 55000 employees and revenues of $16.00 billion, University of Oxford, a United Kingdom based Education organisation with 16905 employees and revenues of $4.17 billion, University College London, a United Kingdom based Education organisation with 17798 employees and revenues of $2.77 billion, University of Georgia, a United States based Education organisation with 10856 employees and revenues of $1.90 billion, University of Louisville, a United States based Education organisation with 6976 employees and revenues of $1.65 billion and many others.
Contact us if you need a completed and verified list of companies using Blackbaud CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The Blackbaud CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Dignity Health | Healthcare | 55000 | $16.0B | United States | Blackbaud | Blackbaud CRM | CRM,Donor and Fundraising Management | 2013 | n/a |
In 2013, Dignity Health implemented Blackbaud CRM, a CRM,Donor and Fundraising Management application to support enterprisewide fundraising and constituent engagement. The selection emphasized scalability to accommodate projected growth to potentially 100 foundations and up to $300 million per year in fundraising, and the program was scoped as a multi-year rollout to consolidate donor systems and standardize fundraising practices across the health system.
The Blackbaud CRM deployment was configured to provide core donor and fundraising capabilities common to the CRM,Donor and Fundraising Management category, including centralized constituent records, gift and pledge processing, campaign and event management, prospect management workflows, and consolidated reporting and analytics. Blackbaud CRM was instrumented to enforce consistent data models and fundraising workflows, enabling standardized segmentation, solicitation strategies, and stewardship processes across foundation teams.
Implementation concentrated on consolidating multiple databases into a single Blackbaud CRM instance and establishing master constituent records to reduce duplication and improve constituent visibility. The deployment was structured to support centralized fundraising operations across Dignity Health offices and foundations, with role based access controls and a shared configuration to allow local fundraising teams to operate within standardized processes.
Governance activities accompanied the technical rollout, focused on codifying best practices for fundraising, centralizing data governance, and coordinating staged office by office adoption. The program aimed to increase fundraising effectiveness and realize cost savings across the organization by unifying systems and standardizing operational practice using Blackbaud CRM.
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Earthjustice | Non Profit | 400 | $162M | United States | Blackbaud | Blackbaud CRM | CRM,Donor and Fundraising Management | 2011 | n/a |
In 2011, Earthjustice implemented Blackbaud CRM. Earthjustice deployed Blackbaud CRM as its enterprise CRM,Donor and Fundraising Management platform to centralize development and fundraising operations and to establish a single source of record for constituent and gift data.
The Blackbaud CRM implementation focused on core fundraising capabilities typical of CRM,Donor and Fundraising Management including constituent profiles, gift and pledge management, campaign and appeals management, major gifts tracking, prospect research support, event and membership administration, and reporting and segmentation. Blackbaud CRM was configured to support workflow automation for solicitation cycles, stewardship tasks, and segmented constituent communications, and the full application name Blackbaud CRM appears in operational documentation and configuration inventories.
Governance around the implementation emphasized role based access, data stewardship rules, and standardized constituent data models to align development, donor services, and prospect research teams. Rollout centered on centralized configuration and process alignment for fundraising and development functions, with training and procedural handoffs to ensure consistent campaign and gift processing practices across Earthjustice.
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Marquette University | Education | 1250 | $745M | United States | Blackbaud | Blackbaud CRM | CRM,Donor and Fundraising Management | 2017 | n/a |
In 2017 Marquette University implemented Blackbaud CRM to centralize constituent management and support CRM,Donor and Fundraising Management across its advancement operations. The deployment was scoped as a university wide solution to empower users from all 11 colleges and provide a consistent, comprehensive user experience for advancement services and alumni relations.
The implementation focused on consolidating alumni and constituent records, enabling prospect management and gift processing workflows, and delivering reporting and dashboarding capabilities to support fundraising campaigns. Blackbaud CRM was configured to enable role based access and self service for distributed users, aligning record stewardship with advancement workflows and day to day activity tracking.
Operational coverage included advancement services and fundraising teams across the institution with a goal of a single view of alumni to inform engagement and solicitation strategies. Governance centered on a centralized data model and user enablement, with a rollout designed to establish consistent processes and a self service model for campus users.
Staff adoption and process simplification were emphasized during the rollout, and Marquette reported strong user engagement as teams began using Blackbaud CRM to streamline their daily tasks. Blackbaud CRM is positioned at Marquette as the CRM,Donor and Fundraising Management platform supporting advancement services and alumni engagement.
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Education | 4300 | $253M | United States | Blackbaud | Blackbaud CRM | CRM,Donor and Fundraising Management | 2024 | n/a |
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Non Profit | 2500 | $949M | United States | Blackbaud | Blackbaud CRM | CRM,Donor and Fundraising Management | 2019 | n/a |
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Education | 17798 | $2.8B | United Kingdom | Blackbaud | Blackbaud CRM | CRM,Donor and Fundraising Management | 2016 | n/a |
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Education | 10856 | $1.9B | United States | Blackbaud | Blackbaud CRM | CRM,Donor and Fundraising Management | 2014 | n/a |
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Education | 1084 | $276M | United Kingdom | Blackbaud | Blackbaud CRM | CRM,Donor and Fundraising Management | 2013 | n/a |
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Education | 6976 | $1.6B | United States | Blackbaud | Blackbaud CRM | CRM,Donor and Fundraising Management | 2020 | n/a |
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Professional Services | 80 | $10M | United States | Blackbaud | Blackbaud CRM | CRM,Donor and Fundraising Management | 2024 | n/a |
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Buyer Intent: Companies Evaluating Blackbaud CRM
- Blackbaud, a United States based Professional Services organization with 3200 Employees
- Imperial College London, a United Kingdom based Education company with 8000 Employees
- Northeast Georgia Health System, a United States based Healthcare organization with 10000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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