List of Conga Composer Customers
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Since 2010, our global team of researchers has been studying Conga Composer customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Conga Composer for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Conga Composer for Document Management include: Salesforce, a United States based Professional Services organisation with 76453 employees and revenues of $37.90 billion, Club Med, a France based Leisure and Hospitality organisation with 20333 employees and revenues of $3.20 billion, Granite, a United States based Communications organisation with 2250 employees and revenues of $1.85 billion, Vicinity Centres, a Australia based Retail organisation with 1257 employees and revenues of $864.0 million, Yodel, a United Kingdom based Transportation organisation with 3215 employees and revenues of $714.0 million and many others.
Contact us if you need a completed and verified list of companies using Conga Composer, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Content Management software purchases.
The Conga Composer customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Content Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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BlackLine | Professional Services | 1830 | $653M | United States | Conga | Conga Composer | Document Management | 2018 | n/a |
In 2018 BlackLine implemented Conga Composer for Document Management. The deployment was led by the enterprise applications manager and supported day-to-day by a team of Salesforce administrators and developers based in Woodland Hills, CA, reflecting an application-level ownership model tied to the companys centralized Salesforce platform.
Conga Composer was configured to provide templated document generation and automated document delivery within Salesforce, enabling record-driven creation of quotes, contracts, and billing artifacts consistent with Document Management workflows. Configuration work emphasized Composer templates, Salesforce-triggered orchestration, and automated output routing to downstream stakeholders and systems.
The implementation integrated explicitly with FinancialForce, Apttus, Zuora, Gainsight, InsideView, and LinkedIn Sales Navigator as part of cross-system workflows, positioning Conga Composer as the document production layer across sales, revenue operations, and finance touchpoints. Operational scope covered ongoing enhancements, integrations, and day-to-day support tasks performed by the managed team, maintaining vendor relationship and coordination for product updates.
Governance was organized around the enterprise applications manager who managed change requests, release coordination, and enhancement prioritization with the internal Salesforce team. Conga Composer remains instrumented as the Document Management component that orchestrates Salesforce-driven document creation for BlackLine business functions.
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Brightpearl | Professional Services | 127 | $34M | United States | Conga | Conga Composer | Document Management | 2019 | n/a |
In 2019 Brightpearl implemented Conga Composer for Document Management to centralize contract document generation and control within its Salesforce environment. The company later brought on Conga Sign to work with Conga Composer, creating a continuous contract workflow from inception through eSignature without leaving Salesforce, and embedding Document Management capabilities directly into sales processes.
Conga Composer was configured to produce and alter contract and quote documents, while Conga Sign provided eSignature capture and a complete audit trail. Both applications were instrumented to operate within Salesforce, providing security coverage and seamless interaction between document generation and signature capture, and removing the need for sales reps to exit the CRM during the contract lifecycle.
Sales representatives are the primary users of Conga Composer and Conga Sign, with professional services and finance teams also interacting with generated documents and signature records. Deployment included process alignment around contract handoffs and user adoption management, where initial trepidation about moving to Conga gave way to largely positive feedback and confidence that the integrated Composer and Sign workflow met operational needs.
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Club Med | Leisure and Hospitality | 20333 | $3.2B | France | Conga | Conga Composer | Document Management | 2017 | n/a |
In 2017, Club Med implemented Conga Composer as part of a Salesforce Sales Cloud deployment for its Meetings & Events organization. The implementation supported 210 users across 30 countries and was delivered on Salesforce Sales Cloud Lightning, with Conga Composer included among add-ons such as GetFeedback, Booker25 and Pardot within the broader Document Management posture.
Conga Composer was configured to provide document generation and template-driven assembly capabilities, enabling automated production of proposals, contracts and customer-facing booking documents. The deployment leveraged Composer templates and merge logic to standardize document outputs, align fields to Sales Cloud objects and produce multi-format deliverables consistent with Document Management workflows.
The solution was integrated within the Salesforce Sales Cloud environment, operating alongside GetFeedback for feedback capture, Booker25 for booking workflows and Pardot for marketing automation. Conga Composer was connected to Sales Cloud records to trigger document assembly from opportunity and event-related objects, supporting Meetings & Events sales and event operations across the global rollout.
Project delivery included roadmap definition, framing and project management, a Lightning version upgrade context and change management focused on adoption. The rollout emphasized user support and training for the 210 users, with ongoing user support processes established to sustain Composer-driven document processes for Club Med Meetings & Events.
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Communications | 2250 | $1.9B | United States | Conga | Conga Composer | Document Management | 2020 | n/a |
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Professional Services | 72 | $29M | New Zealand | Conga | Conga Composer | Document Management | 2019 | n/a |
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Non Profit | 181 | $31M | United Kingdom | Conga | Conga Composer | Document Management | 2025 | n/a |
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Banking and Financial Services | 419 | $130M | United Kingdom | Conga | Conga Composer | Document Management | 2016 | n/a |
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Professional Services | 76453 | $37.9B | United States | Conga | Conga Composer | Document Management | 2021 | n/a |
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Professional Services | 550 | $105M | United States | Conga | Conga Composer | Document Management | 2019 | n/a |
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Retail | 1257 | $864M | Australia | Conga | Conga Composer | Document Management | 2019 | Viseo Sweden |
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Buyer Intent: Companies Evaluating Conga Composer
- HomeServe USA, a United States based Professional Services organization with 3000 Employees
- India.Gov.In, a India based Government company with 500 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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