List of eftPOS Customers
Sydney, 2000, NSW,
Australia
Since 2010, our global team of researchers has been studying eftPOS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased eftPOS for Point Of Sale from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using eftPOS for Point Of Sale include: Australia Post, a Australia based Transportation organisation with 64000 employees and revenues of $6.02 billion, John Holland Pty Ltd, a Australia based Construction and Real Estate organisation with 6300 employees and revenues of $4.38 billion, Ventia, a Australia based Professional Services organisation with 35000 employees and revenues of $3.98 billion, United Petroleum, a Australia based Oil, Gas and Chemicals organisation with 2500 employees and revenues of $3.00 billion, Cotton On Group, a Australia based Retail organisation with 20000 employees and revenues of $2.77 billion and many others.
Contact us if you need a completed and verified list of companies using eftPOS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
The eftPOS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Services and Operations software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Australia Post | Transportation | 64000 | $6.0B | Australia | Australian Payments Plus | eftPOS | Point Of Sale | 2022 | n/a |
In 2022, Australia Post implemented eftPOS from Australian Payments Plus to standardize counter payments across its retail network. The eftPOS deployment was scoped to front-line Postal Services Officer transaction channels and targeted Point Of Sale processing for customer sales, mail and parcel lodgement fees, and service fees.
Configuration centered on core Point Of Sale capabilities, including card and contactless acceptance, merchant-initiated refunds, cash handling and cash advance workflows, cheque and credit card payment capture, and terminal-level transaction logging to support identity services fee processing. The eftPOS application was configured to support the transaction types handled by Postal Services Officers, including postage purchases, international money transfer payments and receipt issuance.
The deployment used a retail terminal centric architecture with eftPOS installed on counter terminals and embedded into daily transaction workflows, supporting cash reconciliation and transactional recordkeeping at point of service. No specific back-office system names are provided in source data, therefore integrations are described at the functional level, covering payment capture handoffs to cash control and transaction records used by retail operations across Australia Post outlets.
Governance and rollout emphasized operational training for Postal Services Officers, updated point of service procedures for refunds and cash advance processing, and tighter reconciliation processes to align eftPOS transaction records with cash handling and postage issuance workflows. The implementation integrated eftPOS into the customer sales and services lifecycle to align payment capture with existing retail counter processes.
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BWS LTD | Retail | 9000 | $2.0B | Australia | Australian Payments Plus | eftPOS | Point Of Sale | 2013 | n/a |
In 2013, BWS LTD deployed eftPOS as its Point Of Sale solution to support transaction processing in a moderately busy bottleshop environment. The eftPOS implementation was used at tills and integrated card terminals to process sales, authorize card payments, and issue receipts, aligning front‑line transaction capture with payment acceptance. The Point Of Sale deployment supported core retail functions including cash handling, sales recording, and receipt management.
Operationally the role centered on a single operator managing customer service, stocking, and paperwork while using eftPOS, which consolidated sale entry and card payment processing into a continuous workflow. Configuration and operational emphasis included straightforward terminal workflows, end of day settlement and reconciliation processes, and operator accountability for transaction records and paperwork. Governance reflected the store level need for time management and responsibility consolidation rather than distributed role specialization.
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Campion Education | Education | 200 | $30M | Australia | Australian Payments Plus | eftPOS | Point Of Sale | 2013 | n/a |
In 2013 Campion Education implemented eftPOS as its Point Of Sale application to support retail checkout and student materials sales. The deployment anchored cashier operations and customer service workflows within the retail function, aligning front-of-house transaction handling with inventory replenishment activities.
The eftPOS implementation covered terminal-level payment processing, cash register operations, and transaction logging, with staff responsibilities defined for operating the EFTPOS machine, handling cash, and resolving customer issues at point of sale. Data entry and backorder creation were executed alongside POS transactions, reflecting integrated retail order capture and service workflows using IBS Bookmaster Software for backorder management.
Integrations included Australian Payments Plus for card processing and a working relationship with IBS Bookmaster Software for backorder and data entry processes, enabling coordination between sales transactions and stock allocation. Operational coverage extended across front-of-house retail staff, warehouse personnel responsible for stock replenishment, and office staff coordinating order fulfilment and administrative records.
Governance focused on role-level tasking for cash handling, transaction reconciliation, customer service escalation for payment issues, and a tightly coupled process between sales and warehouse teams to manage backorders and replenishment. eftPOS supported the business functions of retail sales, customer service, inventory order capture, and warehouse coordination within Campion Education.
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Cheltenham Moorabbin RSL | Leisure and Hospitality | 25 | $4M | Australia | Australian Payments Plus | eftPOS | Point Of Sale | 2018 | n/a |
In 2018, Cheltenham Moorabbin RSL implemented eftPOS as its Point Of Sale solution to centralize bistro transaction processing and membership payments. The rollout focused on the venue's single bistro site and front-of-house operations, reflecting the club's small staff footprint of about 25 employees.
eftPOS was configured to handle card-based EFTPOS payments and day-to-day cash management, supporting point of sale order capture for full table service and basic membership and points processing that staff reported using. Typical Point Of Sale workflows were applied, including order entry at tables, payment tendering, receipt issuance, and end-of-day cash reconciliation, with servers and bar staff assigned primary operational roles.
Operational coverage emphasized service floor functions and kitchen communication, where front-of-house staff used clear communication to pass customer requirements and order modifications captured at the point of sale. Staff also incorporated eftPOS into opening and closing bistro procedures, coordinating bookings, table setup and furniture rearrangement while managing transactions and membership interactions.
The implementation was managed within a small-team governance model, with daily delegation, on-the-job training for eftPOS operations, and supervisor ownership of till procedures and membership handling. Staff continued to use TimeTarget for rostering and sign in, while eftPOS provided the payments and sales capture layer for the club's leisure and hospitality business functions.
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City of Melville | Government | 528 | $100M | Australia | Australian Payments Plus | eftPOS | Point Of Sale | 2015 | n/a |
In 2015 City of Melville deployed Australian Payments Plus eftPOS as its Point Of Sale solution to support front counter and phone payment processing across the Customer Service function. The implementation was centered on cashier desk operations and telephone payments, reflecting the Customer Service Team Officer responsibilities for taking payments via cash, cheque, EFTPOS and phone while handling account enquiries.
Configuration focused on terminal-based card acceptance and transaction logging consistent with Point Of Sale workflows, enabling frontline staff to process EFTPOS transactions at the counter and capture payment reference information for account reconciliations. eftPOS was used alongside existing cashier procedures to produce auditable transaction records, with staff entering associated customer and case details into the City's customer relationship management database as part of routine payment handling.
Operational coverage remained concentrated in Customer Service, where staff recorded and managed customer information and supported complex and routine enquiries, while performing cashier duties. Daily cashiering and reconciliation processes were applied to align eftPOS transaction logs with council accounting and account enquiry workflows, and transaction records were retained to support monitoring and complaint resolution activities.
Governance emphasized frontline controls and service delivery metrics, Customer Service Team Officers met KPIs and provided oversight as acting team leaders when required, maintaining audit trails and cash handling discipline. City of Melville eftPOS Point Of Sale implementation therefore served the municipal payments, cashiering, and customer account functions within the Customer Service team.
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Consumer Packaged Goods | 9655 | $868M | Australia | Australian Payments Plus | eftPOS | Point Of Sale | 2019 | n/a |
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Retail | 20000 | $2.8B | Australia | Australian Payments Plus | eftPOS | Point Of Sale | 2019 | n/a |
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Retail | 400 | $60M | Australia | Australian Payments Plus | eftPOS | Point Of Sale | 2013 | n/a |
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Professional Services | 50 | $5M | Australia | Australian Payments Plus | eftPOS | Point Of Sale | 2014 | n/a |
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Government | 2281 | $1.8B | Australia | Australian Payments Plus | eftPOS | Point Of Sale | 2017 | n/a |
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Buyer Intent: Companies Evaluating eftPOS
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