List of Emplifi Astute VoCiperceptions Customers
Emplifi
4200 Regent Street, Suite 200,
Columbus, 43219, OH,
United States
Columbus, 43219, OH,
United States
1 855-508-6150
Professional Services
800
$170M
Since 2010, our global team of researchers has been studying Emplifi Astute VoCiperceptions customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Emplifi Astute VoCiperceptions for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Emplifi Astute VoCiperceptions for Customer Experience include: UnitedHealth Group, a United States based Insurance organisation with 400000 employees and revenues of $400.28 billion, United Healthcare, a United States based Insurance organisation with 400000 employees and revenues of $400.28 billion, Volkswagen, a Germany based Automotive organisation with 639608 employees and revenues of $380.70 billion, Toyota, a Japan based Automotive organisation with 383853 employees and revenues of $323.16 billion, General Motors, a United States based Automotive organisation with 162000 employees and revenues of $187.44 billion and many others.
Contact us if you need a completed and verified list of companies using Emplifi Astute VoCiperceptions, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Emplifi Astute VoCiperceptions customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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A & A Contract Customs Brokers | Distribution | 3500 | $950M | Canada | Emplifi | Emplifi Astute VoCiperceptions | Customer Experience | 2011 | n/a |
In 2011, A & A Contract Customs Brokers deployed Emplifi Astute VoCiperceptions as a customer feedback and insight layer on their public website. The implementation is categorized under Customer Experience and was positioned to capture web intercept feedback and structured customer surveys for distribution and customs brokerage operations in Canada.
The Emplifi Astute VoCiperceptions deployment emphasized web intercept configuration, targeted sampling rules, response routing, and real-time reporting and dashboarding common to Voice of Customer programs. The implementation used iPerceptions on the company website for on-page feedback collection, funneling session-level feedback into the Emplifi Astute VoCiperceptions analytics surface for sentiment and thematic review.
Operational coverage focused on customer service, sales account management, and digital channel owners, establishing feedback loops from the website into internal review processes. Functional workflows included survey design, event-triggered intercepts, stakeholder-specific dashboards, and periodic reporting to frontline and management teams to surface service friction points.
Governance centered on a centralized VoC intake and review cadence, with role-based access to Emplifi Astute VoCiperceptions dashboards and defined escalation pathways for critical feedback items. Configuration emphasized configurable sampling, response tagging, and dashboard filters to support programmatic triage, preserving the relationship between web-collected iPerceptions responses and the Emplifi Astute VoCiperceptions insights layer.
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A. C. Miller Concrete Products | Manufacturing | 180 | $20M | United States | Emplifi | Emplifi Astute VoCiperceptions | Customer Experience | 2011 | n/a |
In 2011, A. C. Miller Concrete Products implemented Emplifi Astute VoCiperceptions on their website. The deployment targets Customer Experience objectives by capturing web session feedback and structured voice of customer inputs to inform customer facing operations.
The Emplifi Astute VoCiperceptions implementation includes a website feedback capture layer, survey orchestration, real time sentiment classification, clustering and analytics, and dashboarding and exportable reporting for trend analysis. Configuration emphasizes form and survey workflows, response tagging, and visual dashboards that surface topical feedback for operational review.
Operational ownership resides with marketing and customer service stakeholders and the implementation is scoped to digital channels on the corporate website. A. C. Miller Concrete Products Emplifi Astute VoCiperceptions Customer Experience supports customer service and marketing functions through centralized reporting and feedback workflows that feed review and prioritization processes.
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A.J. Dohmann Chevrolet | Automotive | 10 | $1M | United States | Emplifi | Emplifi Astute VoCiperceptions | Customer Experience | 2013 | n/a |
In 2013, A.J. Dohmann Chevrolet implemented Emplifi Astute VoCiperceptions on its public website, deploying Emplifi Astute VoCiperceptions to capture customer feedback and instrument online customer interactions. The implementation is scoped to the dealership website and supports Customer Experience across sales and service touchpoints at the small US dealership with approximately 10 employees.
Configuration centers on web-embedded feedback capture and voice of customer analytics and dashboarding consistent with Customer Experience platforms, with surveys and reporting managed by internal dealership staff. No named third-party integrations or implementation partners are provided in the source, so operational governance and workflow orchestration are positioned within the dealership, with Emplifi Astute VoCiperceptions used to support customer service and sales functions.
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Aaa Authorized Svc | Automotive | 20 | $4M | United States | Emplifi | Emplifi Astute VoCiperceptions | Customer Experience | 2011 | n/a |
In 2011 Aaa Authorized Svc implemented Emplifi Astute VoCiperceptions on its website. The Emplifi Astute VoCiperceptions deployment is positioned as a Customer Experience solution embedded in the Lindnerauto public site to capture on-page customer perceptions and feedback.
The implementation uses a lightweight web-embedded architecture typical for website instrumentation, with front-end capture mechanisms such as short surveys, feedback forms, and session-based prompts that feed into the applications reporting and dashboard capabilities. Configuration is scaled to a 20-employee automotive retailer, emphasizing streamlined survey flows, basic sentiment and perception analysis, and operational dashboards for small team consumption.
Operational scope focuses on customer-facing business functions including service desk interactions, sales inquiry handling, and online appointment or lead capture touchpoints, with captured feedback routed to staff for review and follow-up. Governance is aligned to a small-team model where a designated owner reviews VoC dashboards and triages feedback into operational actions and workflow adjustments.
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AAA Life Insurance Company | Insurance | 800 | $300M | United States | Emplifi | Emplifi Astute VoCiperceptions | Customer Experience | 2019 | n/a |
In 2019 AAA Life Insurance Company implemented Emplifi Astute VoCiperceptions on its public website, deploying Emplifi Astute VoCiperceptions as a Customer Experience application to capture visitor feedback and perception signals for digital customer engagement. The implementation is web-facing and focused on real-time capture of on-site feedback, positioning the application as the primary web channel for customer experience data collection at AAA Life Insurance Company.
Emplifi Astute VoCiperceptions was configured to support structured on-site surveys and open-text perception capture, feeding a perception analytics dashboard and text analytics workflows for sentiment and topic classification. Functional capabilities align with Customer Experience category expectations, including feedback collection, perception scoring, and analytics-driven reporting to inform service and content changes.
Operational scope is centered on the corporate website and the customer experience and digital engagement functions, with collected signals intended to inform customer service and marketing workflows. Governance appears organized around centralized CX stewardship, using the Emplifi Astute VoCiperceptions output to create regular reporting and feedback loops for product and experience teams, while keeping implementation architecture web-embedded and analytics-focused.
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Automotive | 50 | $5M | United States | Emplifi | Emplifi Astute VoCiperceptions | Customer Experience | 2016 | n/a |
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Automotive | 20 | $2M | United States | Emplifi | Emplifi Astute VoCiperceptions | Customer Experience | 2016 | n/a |
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Automotive | 10 | $1M | United States | Emplifi | Emplifi Astute VoCiperceptions | Customer Experience | 2016 | n/a |
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Automotive | 10 | $1M | United States | Emplifi | Emplifi Astute VoCiperceptions | Customer Experience | 2017 | n/a |
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Professional Services | 50 | $30M | Singapore | Emplifi | Emplifi Astute VoCiperceptions | Customer Experience | 2011 | n/a |
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Buyer Intent: Companies Evaluating Emplifi Astute VoCiperceptions
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Emplifi Astute VoCiperceptions Coverage
Emplifi Astute VoCiperceptions is a Customer Experience solution from Emplifi.
Companies worldwide use Emplifi Astute VoCiperceptions, from small firms to large enterprises across 21+ industries.
Organizations such as UnitedHealth Group, United Healthcare, Volkswagen, Toyota and General Motors are recorded users of
Emplifi Astute VoCiperceptions for Customer Experience.
Companies using Emplifi Astute VoCiperceptions are most concentrated in Insurance and Automotive, with adoption spanning over 21 industries.
Companies using Emplifi Astute VoCiperceptions are most concentrated in United States, Germany and Japan, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Emplifi Astute VoCiperceptions across Americas, EMEA, and APAC.
Companies using Emplifi Astute VoCiperceptions range from small businesses with 0-100 employees - 79.62%, to mid-sized firms with 101-1,000 employees - 11.8%, large organizations with 1,001-10,000 employees - 5.85%, and global enterprises with 10,000+ employees - 2.74%.
Customers of Emplifi Astute VoCiperceptions include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Emplifi Astute VoCiperceptions customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.