List of Epic Haiku Customers
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Since 2010, our global team of researchers has been studying Epic Haiku customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Epic Haiku for Electronic Health Record from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Epic Haiku for Electronic Health Record include: CommonSpirit Health, a United States based Healthcare organisation with 160000 employees and revenues of $37.00 billion, Upmc, a United States based Healthcare organisation with 100000 employees and revenues of $26.00 billion, Baylor Scott & White Health, a United States based Healthcare organisation with 57000 employees and revenues of $16.40 billion, Universal Health Services, a United States based Healthcare organisation with 99300 employees and revenues of $15.83 billion, Mount Sinai, a United States based Healthcare organisation with 48000 employees and revenues of $11.90 billion and many others.
Contact us if you need a completed and verified list of companies using Epic Haiku, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Epic Haiku customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AdvantageCare Physicians | Healthcare | 1300 | $600M | United States | Epic Systems | Epic Haiku | Electronic Health Record | 2016 | n/a |
In 2016, AdvantageCare Physicians deployed Epic Haiku as part of its Electronic Health Record portfolio. The 2016 initiative was organized around outpatient clinician mobility and patient engagement, supported by a dedicated team of 14 programmers, analysts, consultants, and project managers responsible for ambulatory Epic applications.
The Epic Haiku implementation was delivered alongside other outpatient Epic modules including EpicCare Ambulatory, Healthy Planet, EpicCare Link, CareEverywhere, MyChart, Kaleidoscope, and Canto, with configuration focused on mobile clinician workflows such as charting, order entry, e-prescribing, and encounter documentation. Configuration work also aligned Haiku with ambulatory clinical optimization efforts, enabling specialty specific workflow adjustments and embedding mobile access into standard ambulatory protocols.
Integrations were explicit and functional, linking Epic Haiku and associated Epic modules to third party scheduling and telehealth tools, including ZocDoc for patient scheduling and Vidyo for Telemedicine Video Integrated Visits, plus MD Reports for downstream reporting. Operational coverage targeted the outpatient network and supported rollout activity for new clinic openings, while EpicCare Link and CareEverywhere extended access for external providers and health information exchange, and MyChart connected patient engagement and portal workflows to mobile clinician access.
Governance and program management changes accompanied the technical deployment, including modernization and streamlining of clinical counsels to improve clinician IT communication, and adoption of SharePoint based approaches to project, team, and program coordination. The program explicitly supported projects such as Specialty Optimization Improvements, Telemedicine Video Integrated Visits, Referrals and Out-of-Group Spending Reduction, and the opening of new clinics, with teams responsible for ongoing application support and outpatient workflow orchestration.
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Advocate Health | Non Profit | 155000 | $9.2B | United States | Epic Systems | Epic Haiku | Electronic Health Record | 2021 | n/a |
In 2021, Advocate Health implemented Epic Haiku as part of an enterprise Epic application rollout. Advocate Health positioned Epic Haiku within its Electronic Health Record strategy to extend clinician mobile access and support point of care documentation across inpatient, ambulatory, and post acute settings.
The implementation covered Haiku mobile clinician workflows alongside a suite of Epic applications including Healthy Planet, Care Everywhere, MyChart, EpicCare Link, and Canto, with configuration to support clinical documentation, order entry, and mobile authentication. Functional responsibilities explicitly mapped to the deployment include Care Management, Utilization Management, Case Management, Social Work, Interoperability, Risk Adjustment, Social Drivers of Health, and Regulatory Reporting, and the program included enabling population health dashboards and quality performance tracking through Healthy Planet.
Integrations in the implementation scope include bidirectional data sharing with MyChart for patient engagement, Care Everywhere for external interoperability, EpicCare Link for external provider access, and post acute integrations with Epic Dorothy for Home Health and Comfort for Hospice. The rollout also incorporated Epic COVID Care Companion and homebound vaccine initiatives to support patient outreach and data integration across continuity of care pathways.
Governance and operational ownership were centralized under a Director of Clinical Applications who led strategic direction and enterprise-wide application implementation beginning in 2021. Governance activities emphasized aligning post acute and acute workflows, improving documentation practices for integrated care delivery models, and operationalizing interoperability and reporting to support enterprise clinical operations.
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Ballad Health | Healthcare | 13800 | $2.0B | United States | Epic Systems | Epic Haiku | Electronic Health Record | 2020 | n/a |
In 2020, Ballad Health implemented Epic Haiku as part of its Electronic Health Record environment, deploying mobile clinician access across a multi-hospital integrated system. The rollout targeted clinician mobility and ambulatory access within a 21 hospital health system and more than 200 ambulatory locations, while supporting inpatient and outpatient workflows across pharmacy and oncology service lines.
Epic Haiku was configured to provide mobile clinician workflows including point of care documentation, order entry, medication review, secure clinical messaging, and ambulatory visit management. The Epic Haiku deployment aligned with Epic ambulatory core capabilities and was used alongside Haiku/Canto to standardize mobile charting and triage workflows for physicians and nursing staff.
Integrations explicitly included Epic MyChart, Care Everywhere, EpicCare Link, and Nurse Triage, with the Ambulatory Core and Integration Teams coordinating interfaces and data exchange. The implementation supported operations for inpatient pharmacy, outpatient pharmacy, oncology and research service lines, six Radiation Oncology Clinics, infusion centers, central fill and retail pharmacies, home infusion, and specialty pharmacy sites.
Operational governance rested with the Pharmacy Information Systems team, a 26 FTE IT organization that coordinated build, implementation, EMR clinical content, and ongoing maintenance with the main Epic EMR and related third party technologies. The team acted as liaison to executive clinical leaders for project prioritization, resource and budget management, and sustained support of mobile clinician workflows across the integrated health system.
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Healthcare | 21000 | $2.6B | United States | Epic Systems | Epic Haiku | Electronic Health Record | 2015 | n/a |
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Healthcare | 57000 | $16.4B | United States | Epic Systems | Epic Haiku | Electronic Health Record | 2020 | n/a |
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Healthcare | 14000 | $2.1B | United States | Epic Systems | Epic Haiku | Electronic Health Record | 2012 | n/a |
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Healthcare | 160000 | $37.0B | United States | Epic Systems | Epic Haiku | Electronic Health Record | 2020 | n/a |
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Healthcare | 12000 | $3.6B | United States | Epic Systems | Epic Haiku | Electronic Health Record | 2020 | n/a |
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Healthcare | 6300 | $636M | United States | Epic Systems | Epic Haiku | Electronic Health Record | 2016 | n/a |
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Healthcare | 400 | $60M | United States | Epic Systems | Epic Haiku | Electronic Health Record | 2022 | n/a |
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Buyer Intent: Companies Evaluating Epic Haiku
- Guthrie, a United States based Healthcare organization with 6500 Employees
- Genesys Integrated Group Practice, a United States based Healthcare company with 10 Employees
- New York University, a United States based Education organization with 19000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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