List of Exterro Zapproved ZDiscovery Customers
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United States
Since 2010, our global team of researchers has been studying Exterro Zapproved ZDiscovery customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Exterro Zapproved ZDiscovery for Legal Practice Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Exterro Zapproved ZDiscovery for Legal Practice Management include: McKesson, a United States based Professional Services organisation with 45000 employees and revenues of $400.00 billion, Chevron Corporation, a United States based Oil, Gas and Chemicals organisation with 45298 employees and revenues of $193.41 billion, Marathon Petroleum, a United States based Oil, Gas and Chemicals organisation with 18300 employees and revenues of $138.86 billion, RTX Corporation Aerospace, a United States based Aerospace and Defense organisation with 185000 employees and revenues of $80.74 billion, Albertsons, a United States based Retail organisation with 280000 employees and revenues of $80.39 billion and many others.
Contact us if you need a completed and verified list of companies using Exterro Zapproved ZDiscovery, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Exterro Zapproved ZDiscovery customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aaron's | Retail | 10060 | $2.3B | United States | Exterro | Exterro Zapproved ZDiscovery | Legal Practice Management | 2013 | n/a |
In 2013, Aaron's implemented Exterro Zapproved ZDiscovery within its Legal Department. The deployment was categorized under Legal Practice Management and supported management of active cases across all U.S. jurisdictions for a publicly traded retailer operating 1,235 corporately owned Aaron's stores and 83 corporately owned HomeSmart stores.
Exterro Zapproved ZDiscovery was configured to support Legal Hold Pro workflows to prepare and issue Litigation Hold Notices and to maintain the corporate electronic databases used by Aaron's legal team. Functional capabilities implemented included legal hold orchestration, custodian identification workflows keyed to action type, matter tracking for litigation categories such as debt collection, slip and fall, bed bug infestation, and motor vehicle accidents, and centralized e-discovery project management. The system also supported preparation activities for 30(b)(6) deponents and coordination of document collection and review with outside e-discovery vendors and outside counsel.
Operational coverage extended across the in-house Legal Department, local counsel throughout the United States, the EVP of Risk Management, and the Financial Department for quarterly legal reserves reporting. Workflows routed incoming litigation intake and communication with General Managers, Customer Account Managers, Regional Managers, divisional vice presidents, and Travelers Insurance claim professionals, positioning the application as the central locus for litigation intake and e-discovery coordination.
Governance and process restructuring included formalized issuance of Litigation Hold Notices, custodian determination protocols per case type, and defined liaison workflows tying local counsel, in-house counsel, and claims professionals into a single escalation path. Day to day operation and escalation responsibility rested with the Senior Litigation Paralegal and e-Discovery Project Manager reporting to the General Counsel and Assistant Deputy Counsel, embedding Exterro Zapproved ZDiscovery into Aaron's legal operations and matter management practices.
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Abbott | Healthcare | 114000 | $42.0B | United States | Exterro | Exterro Zapproved ZDiscovery | Legal Practice Management | 2016 | n/a |
In 2016 Abbott implemented Exterro Zapproved ZDiscovery as its Legal Practice Management application to consolidate litigation hold and discovery orchestration within the corporate legal function. The deployment targeted litigation workflows supporting government investigations, Labor & Employment, Asbestos, Product Liability, and Auto Liability matters, with operational coordination based in Abbott Park, IL.
Exterro Zapproved ZDiscovery was configured to support legal hold orchestration, custodian questionnaires, collection planning, and eDiscovery case management. Paralegals used the application to draft and send legal holds, manage collections, prepare questionnaires, and coordinate preservation and collection plans as part of case-level workflows.
Operational coverage included Litigation Paralegals who monitored the Litigation general mailbox for intake of third-party subpoenas and RFIs, handling assignment and tracking within the system. The legal team coordinated discovery activities and evidence handling with outside counsel and preferred hosting vendors, and used the platform to schedule witness interviews and depositions as part of case management procedures.
Rollout and governance emphasized onboarding and knowledge transfer for new paralegals into Legal Hold Pro processes, establishment of intake and assignment workflows for subpoenas, and embedding paralegal-driven coordination between internal legal operations and external counsel. The implementation reinforced standardized discovery workflows, custodian engagement, and centralized subpoena intake across Abbott's litigation practice.
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AbbVie | Life Sciences | 55000 | $56.3B | United States | Exterro | Exterro Zapproved ZDiscovery | Legal Practice Management | 2020 | n/a |
In 2020, AbbVie implemented Exterro Zapproved ZDiscovery. The deployment used Exterro Zapproved ZDiscovery as a Legal Practice Management application to centralize eDiscovery and legal hold workflows within the corporate legal and compliance function.
Configuration emphasized legal hold management, custodian notification and attestation, matter and project tracking, and preservation orchestration for electronically stored information. Exterro Zapproved ZDiscovery was configured to generate auditable legal hold notices, manage custodian responses and attestations, and track hold lifecycles and associated documentation.
Operational coverage focused on in house legal teams and records management groups, aligning matter level workflows with litigation readiness and regulatory response processes. The implementation supported standard eDiscovery processes including preservation workflows, evidence handling controls, and case centric project coordination while maintaining audit trails and chain of custody records.
Governance changes included centralized legal hold governance, standardized hold issuance and release procedures, and role based access controls for legal and compliance stakeholders. The rollout emphasized process standardization for custodian communications and tracking, with configuration to support programmatic attestations and compliance reporting within the Legal Practice Management platform.
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Adidas US | Retail | 6021 | $6.0B | United States | Exterro | Exterro Zapproved ZDiscovery | Legal Practice Management | 2018 | n/a |
In 2018, Adidas US implemented Exterro Zapproved ZDiscovery as part of its Legal Practice Management tooling for the corporate legal function. The deployment targeted litigation support and paralegal workflows, supporting electronic billing and filing systems used by the in-house legal team.
Exterro Zapproved ZDiscovery was configured to deliver core eDiscovery capabilities including matter intake, legal hold orchestration, custodial collection, indexed data processing, review workflows, tagging and production preparation. Configurations emphasized review workflow automation and evidence curation consistent with advanced eDiscovery practice, reflecting job requirements that list Zapproved as a preferred skill.
Operational scope centered on Adidas US legal and litigation support personnel, explicitly including paralegal staff in Salem, OR, and coordinating with business clients, outside counsel and consumer inquiries. The platform was deployed to operate alongside Microsoft Office 365 and SharePoint content sources, and to align matter records and outputs with Legal Tracker for e-billing, DocuSign for eSignature workflows, and Anaqua for IP management as referenced in hiring specifications.
Governance and operational workflow were structured around legal hold policies, custodian notification and review assignment workflows, and centralized electronic billing and filing discipline managed by the paralegal function. Adidas US paralegal responsibilities described in recruitment materials map directly to the system scope, encompassing scheduling, administrative liaison tasks and interfacing with outside providers while using Exterro Zapproved ZDiscovery as the Legal Practice Management platform.
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Adient North America | Manufacturing | 31500 | $7.2B | United States | Exterro | Exterro Zapproved ZDiscovery | Legal Practice Management | 2016 | n/a |
In 2016 Adient North America implemented Exterro Zapproved ZDiscovery as part of its Legal Practice Management portfolio. The deployment was led from the Corporate Applications team, with a focus on formalizing eDiscovery workflows, legal hold orchestration, and centralized document review support across the company legal function.
The Exterro Zapproved ZDiscovery implementation included configuration of standard eDiscovery modules for data collection, processing, review management, and custodian preservation workflows, augmented by customized integrations and automation. The Corporate Applications group developed custom modules and reporting processes, and they extended configuration work using XML, HTML and JSON where required to meet legal operations requirements in Onit CLM and related systems.
Integration work linked Exterro Zapproved ZDiscovery into the broader corporate application set that the team implemented and maintained, including ONIT, GEMS, CounselLink, ProxyClick, DocuSign and HotDocs. Operational coverage and support for the solution were managed across the Americas region with governance and ownership extending to LATAM, APAC and EMEA, reflecting the team responsibility for Corporate Applications across those regions.
Governance and operational processes were formalized through role based access control and access control list management, user acceptance testing cycles, and a documented reporting cadence used to prioritize technical work. The team maintained a consolidated knowledge base and revised support workflows, which contributed to a documented 20 percent reduction in escalations and average resolution times for corporate application issues.
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Education | 10000 | $1.8B | United States | Exterro | Exterro Zapproved ZDiscovery | Legal Practice Management | 2019 | n/a |
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Life Sciences | 18000 | $6.5B | United States | Exterro | Exterro Zapproved ZDiscovery | Legal Practice Management | 2022 | n/a |
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Professional Services | 7300 | $11.1B | United States | Exterro | Exterro Zapproved ZDiscovery | Legal Practice Management | 2022 | n/a |
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Retail | 280000 | $80.4B | United States | Exterro | Exterro Zapproved ZDiscovery | Legal Practice Management | 2016 | n/a |
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Manufacturing | 22680 | $3.7B | United States | Exterro | Exterro Zapproved ZDiscovery | Legal Practice Management | 2020 | n/a |
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Buyer Intent: Companies Evaluating Exterro Zapproved ZDiscovery
- Nucleo Radio Televisión Corporation, a Mexico based Media organization with 30 Employees
- Focus Dynamics Group Australia, a Australia based Professional Services company with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Nucleo Radio Televisión Corporation | Media | 30 | $3M | Mexico | 2026-03-03 | |
| Focus Dynamics Group Australia | Professional Services | 10 | $1M | Australia | 2025-12-23 |