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List of Gubagoo ChatSmart Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
1 Cochran Automotive 400 $55M United States Gubagoo Gubagoo ChatSmart Chatbots and Conversational AI 2019 n/a
In 2019, 1 Cochran implemented Gubagoo ChatSmart on its customer-facing website. Gubagoo ChatSmart is a Chatbots and Conversational AI application deployed as a web chat interface to provide real-time conversational engagement and structured lead capture from site visitors. Deployment centered on website-level conversational engagement and the digital front end, with operational coverage aligned to online sales and service touchpoints for dealership pages. Functional capabilities implemented with Gubagoo ChatSmart include conversational UI for intent detection and qualification, lead capture and routing, session transcript logging and agent handoff workflows, plus analytics instrumentation for interaction monitoring. Governance was organized between digital marketing and sales operations to manage chat policies, response templates and escalation paths.
1001Carros Automotive 54 $50M Ecuador Gubagoo Gubagoo ChatSmart Chatbots and Conversational AI 2023 n/a
In 2023, 1001Carros implemented Gubagoo ChatSmart on its public website. The deployment uses Gubagoo ChatSmart as a site-embedded conversational interface under the Chatbots and Conversational AI category to handle inbound customer interactions on the Ecuador-facing digital storefront. The implementation emphasizes a web chat widget and scripted AI-driven conversational flows for lead capture and front-line qualification at the web touchpoint. Operational coverage centers on digital sales and customer service workflows for the 1001Carros website, with conversational workflows configured for sales enquiries, appointment requests, and basic inventory guidance consistent with automotive retail chatbot capabilities. Governance is exercised through centrally authored response templates and escalation workflows to on-site sales staff, with operational ownership aligned to sales and marketing teams supporting the dealer website. The record restates Gubagoo ChatSmart as the primary conversational layer on the 1001Carros site.
1st Gear Auto Automotive 26 $3M United States Gubagoo Gubagoo ChatSmart Chatbots and Conversational AI 2019 n/a
In 2019, 1st Gear Auto implemented Gubagoo ChatSmart on its public website. The deployment used Gubagoo ChatSmart as a cloud delivered chat widget embedded in the dealership website to support customer engagement and inquiry capture, leveraging Chatbots and Conversational AI to handle initial visitor conversations and route leads to staff. Configuration focused on conversational lead capture and automated responses for common vehicle and inventory questions, using intent recognition, messaging templates, and live agent takeover capabilities typical of Chatbots and Conversational AI. Operational coverage remained centered on online showroom traffic and the sales and customer service function, with governance managed by dealership sales leadership for day to day monitoring and manual follow up, and no enterprise system integrations were specified in the provided source.
2A Appliance Retail 10 $1M United States Gubagoo Gubagoo ChatSmart Chatbots and Conversational AI 2020 n/a
In 2020, 2A Appliance implemented Gubagoo ChatSmart on its public website as a Chatbots and Conversational AI solution to introduce real time conversational engagement for customers. The deployment centers on an on‑site chat widget and vendor hosted conversational engine, with the full application name Gubagoo ChatSmart appearing in the company user interface and administrative portal. 2A Appliance Gubagoo ChatSmart Chatbots and Conversational AI supports customer facing sales and customer service workflows on the company website. The implementation leverages standard conversational modules common to the Chatbots and Conversational AI category, including automated conversational responses, live handoff to staff, lead capture and conversation transcript logging. Configuration work focused on chat routing rules, canned responses and a small administrative dashboard for agent oversight, consistent with the operational scale of a 10 person retail organization. Architecturally the solution is implemented as a client side widget embedded in the website, backed by a cloud hosted conversational service and a vendor managed admin console. No third party systems are specified in source data, therefore integrations beyond the website widget and vendor console are not described in the record. Operational governance is lightweight and centered on a small set of administrative users who manage chat scripts and routing, with chat handling assigned to sales and service staff. Rollout and ongoing configuration are expected to be handled by internal staff through the Gubagoo ChatSmart admin interface, aligning support and sales workflows to on‑site conversational engagement.
400 Chrysler Dodge Jeep Ram Automotive 120 $60M Canada Gubagoo Gubagoo ChatSmart Chatbots and Conversational AI 2017 n/a
In 2017, 400 Chrysler Dodge Jeep Ram implemented Gubagoo ChatSmart on its public website to provide conversational engagement for vehicle shoppers. Gubagoo ChatSmart is a Chatbots and Conversational AI application embedded on the dealership site that delivers website chat, conversational lead capture, and real time messaging to support online sales and service inquiries. The deployment is scoped to the dealership website and is managed by the dealership sales and service teams, configured to capture contact data and route customer inquiries into internal dealer workflows for follow up. Governance focused on operational ownership, message triage, and standardized response templates to align digital conversations with existing sales and service processes, positioning Gubagoo ChatSmart as the primary digital engagement layer for 400 Chrysler Dodge Jeep Ram.
Automotive 20 $50M Canada Gubagoo Gubagoo ChatSmart Chatbots and Conversational AI 2017 n/a
Manufacturing 180 $20M United States Gubagoo Gubagoo ChatSmart Chatbots and Conversational AI 2017 n/a
Automotive 50 $5M United States Gubagoo Gubagoo ChatSmart Chatbots and Conversational AI 2023 n/a
Automotive 60 $60M Canada Gubagoo Gubagoo ChatSmart Chatbots and Conversational AI 2025 n/a
Automotive 50 $5M United States Gubagoo Gubagoo ChatSmart Chatbots and Conversational AI 2014 n/a
Showing 1 to 10 of 1453 entries

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FAQ - APPS RUN THE WORLD Gubagoo ChatSmart Coverage

Gubagoo ChatSmart is a Chatbots and Conversational AI solution from Gubagoo.

Companies worldwide use Gubagoo ChatSmart, from small firms to large enterprises across 21+ industries.

Organizations such as Hendrick Automotive Group, Courtesy Nissan Group, Park Place Dealerships, Mercedes-Benz Retail Group and Park's Motor Group BMW are recorded users of Gubagoo ChatSmart for Chatbots and Conversational AI.

Companies using Gubagoo ChatSmart are most concentrated in Automotive, Distribution and Retail, with adoption spanning over 21 industries.

Companies using Gubagoo ChatSmart are most concentrated in United States and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Gubagoo ChatSmart across Americas, EMEA, and APAC.

Companies using Gubagoo ChatSmart range from small businesses with 0-100 employees - 84.03%, to mid-sized firms with 101-1,000 employees - 14.52%, large organizations with 1,001-10,000 employees - 1.45%, and global enterprises with 10,000+ employees - 0%.

Customers of Gubagoo ChatSmart include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Gubagoo ChatSmart customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.