List of Gubagoo ChatSmart Customers
Houston, 77040, TX,
United States
Since 2010, our global team of researchers has been studying Gubagoo ChatSmart customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Gubagoo ChatSmart for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Gubagoo ChatSmart for Chatbots and Conversational AI include: Hendrick Automotive Group, a United States based Automotive organisation with 10000 employees and revenues of $13.00 billion, Courtesy Nissan Group, a United States based Distribution organisation with 8300 employees and revenues of $6.24 billion, Park Place Dealerships, a United States based Automotive organisation with 2300 employees and revenues of $2.00 billion, Mercedes-Benz Retail Group, a United Kingdom based Retail organisation with 1200 employees and revenues of $1.51 billion, Park's Motor Group BMW, a United Kingdom based Automotive organisation with 2000 employees and revenues of $1.40 billion and many others.
Contact us if you need a completed and verified list of companies using Gubagoo ChatSmart, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Gubagoo ChatSmart customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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1 Cochran | Automotive | 400 | $55M | United States | Gubagoo | Gubagoo ChatSmart | Chatbots and Conversational AI | 2019 | n/a |
In 2019, 1 Cochran implemented Gubagoo ChatSmart on its customer-facing website. Gubagoo ChatSmart is a Chatbots and Conversational AI application deployed as a web chat interface to provide real-time conversational engagement and structured lead capture from site visitors.
Deployment centered on website-level conversational engagement and the digital front end, with operational coverage aligned to online sales and service touchpoints for dealership pages. Functional capabilities implemented with Gubagoo ChatSmart include conversational UI for intent detection and qualification, lead capture and routing, session transcript logging and agent handoff workflows, plus analytics instrumentation for interaction monitoring. Governance was organized between digital marketing and sales operations to manage chat policies, response templates and escalation paths.
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1001Carros | Automotive | 54 | $50M | Ecuador | Gubagoo | Gubagoo ChatSmart | Chatbots and Conversational AI | 2023 | n/a |
In 2023, 1001Carros implemented Gubagoo ChatSmart on its public website. The deployment uses Gubagoo ChatSmart as a site-embedded conversational interface under the Chatbots and Conversational AI category to handle inbound customer interactions on the Ecuador-facing digital storefront. The implementation emphasizes a web chat widget and scripted AI-driven conversational flows for lead capture and front-line qualification at the web touchpoint.
Operational coverage centers on digital sales and customer service workflows for the 1001Carros website, with conversational workflows configured for sales enquiries, appointment requests, and basic inventory guidance consistent with automotive retail chatbot capabilities. Governance is exercised through centrally authored response templates and escalation workflows to on-site sales staff, with operational ownership aligned to sales and marketing teams supporting the dealer website. The record restates Gubagoo ChatSmart as the primary conversational layer on the 1001Carros site.
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1st Gear Auto | Automotive | 26 | $3M | United States | Gubagoo | Gubagoo ChatSmart | Chatbots and Conversational AI | 2019 | n/a |
In 2019, 1st Gear Auto implemented Gubagoo ChatSmart on its public website. The deployment used Gubagoo ChatSmart as a cloud delivered chat widget embedded in the dealership website to support customer engagement and inquiry capture, leveraging Chatbots and Conversational AI to handle initial visitor conversations and route leads to staff.
Configuration focused on conversational lead capture and automated responses for common vehicle and inventory questions, using intent recognition, messaging templates, and live agent takeover capabilities typical of Chatbots and Conversational AI. Operational coverage remained centered on online showroom traffic and the sales and customer service function, with governance managed by dealership sales leadership for day to day monitoring and manual follow up, and no enterprise system integrations were specified in the provided source.
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2A Appliance | Retail | 10 | $1M | United States | Gubagoo | Gubagoo ChatSmart | Chatbots and Conversational AI | 2020 | n/a |
In 2020, 2A Appliance implemented Gubagoo ChatSmart on its public website as a Chatbots and Conversational AI solution to introduce real time conversational engagement for customers. The deployment centers on an on‑site chat widget and vendor hosted conversational engine, with the full application name Gubagoo ChatSmart appearing in the company user interface and administrative portal. 2A Appliance Gubagoo ChatSmart Chatbots and Conversational AI supports customer facing sales and customer service workflows on the company website.
The implementation leverages standard conversational modules common to the Chatbots and Conversational AI category, including automated conversational responses, live handoff to staff, lead capture and conversation transcript logging. Configuration work focused on chat routing rules, canned responses and a small administrative dashboard for agent oversight, consistent with the operational scale of a 10 person retail organization.
Architecturally the solution is implemented as a client side widget embedded in the website, backed by a cloud hosted conversational service and a vendor managed admin console. No third party systems are specified in source data, therefore integrations beyond the website widget and vendor console are not described in the record.
Operational governance is lightweight and centered on a small set of administrative users who manage chat scripts and routing, with chat handling assigned to sales and service staff. Rollout and ongoing configuration are expected to be handled by internal staff through the Gubagoo ChatSmart admin interface, aligning support and sales workflows to on‑site conversational engagement.
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400 Chrysler Dodge Jeep Ram | Automotive | 120 | $60M | Canada | Gubagoo | Gubagoo ChatSmart | Chatbots and Conversational AI | 2017 | n/a |
In 2017, 400 Chrysler Dodge Jeep Ram implemented Gubagoo ChatSmart on its public website to provide conversational engagement for vehicle shoppers. Gubagoo ChatSmart is a Chatbots and Conversational AI application embedded on the dealership site that delivers website chat, conversational lead capture, and real time messaging to support online sales and service inquiries.
The deployment is scoped to the dealership website and is managed by the dealership sales and service teams, configured to capture contact data and route customer inquiries into internal dealer workflows for follow up. Governance focused on operational ownership, message triage, and standardized response templates to align digital conversations with existing sales and service processes, positioning Gubagoo ChatSmart as the primary digital engagement layer for 400 Chrysler Dodge Jeep Ram.
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Automotive | 20 | $50M | Canada | Gubagoo | Gubagoo ChatSmart | Chatbots and Conversational AI | 2017 | n/a |
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Manufacturing | 180 | $20M | United States | Gubagoo | Gubagoo ChatSmart | Chatbots and Conversational AI | 2017 | n/a |
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Automotive | 50 | $5M | United States | Gubagoo | Gubagoo ChatSmart | Chatbots and Conversational AI | 2023 | n/a |
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Automotive | 60 | $60M | Canada | Gubagoo | Gubagoo ChatSmart | Chatbots and Conversational AI | 2025 | n/a |
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Automotive | 50 | $5M | United States | Gubagoo | Gubagoo ChatSmart | Chatbots and Conversational AI | 2014 | n/a |
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Buyer Intent: Companies Evaluating Gubagoo ChatSmart
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