List of ICE Mortgage Black Knight Actionable Intelligence Platform Customers
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United States
Since 2010, our global team of researchers has been studying ICE Mortgage Black Knight Actionable Intelligence Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ICE Mortgage Black Knight Actionable Intelligence Platform for Analytics and BI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ICE Mortgage Black Knight Actionable Intelligence Platform for Analytics and BI include: Truist Bank, a United States based Banking and Financial Services organisation with 37086 employees and revenues of $20.32 billion, Arvest Bank, a United States based Banking and Financial Services organisation with 6500 employees and revenues of $2.40 billion, First National Bank of Omaha, a United States based Banking and Financial Services organisation with 4500 employees and revenues of $1.50 billion, Fulton Bank, a United States based Banking and Financial Services organisation with 3400 employees and revenues of $1.18 billion, State Employees' Credit Union NC, a United States based Banking and Financial Services organisation with 7400 employees and revenues of $1.17 billion and many others.
Contact us if you need a completed and verified list of companies using ICE Mortgage Black Knight Actionable Intelligence Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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7 Servicing | Banking and Financial Services | 30 | $4M | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Actionable Intelligence Platform | Analytics and BI | 2023 | n/a |
In 2023, 7 Servicing implemented the ICE Mortgage Black Knight Actionable Intelligence Platform as part of a broader deployment that included Black Knight’s MSP loan servicing system and integrated servicing solutions. The ICE Mortgage Black Knight Actionable Intelligence Platform is positioned in 7 Servicing’s Analytics and BI stack to support servicing, portfolio management and default decisioning for its in-house servicing operations.
The implementation encompasses Black Knight MSP for end to end loan servicing, Loss Mitigation for retention, collections and liquidation workflows, Servicing Digital for member web and mobile self service, and analytics components including the Actionable Intelligence Platform, McDash industry reports, Lien Alert and Quarterly Portfolio Analysis. Functional capabilities implemented include loan boarding through default workflows, feature rich loss mitigation logic with validation points, member facing payment and refinance tools, delinquency and prepayment reporting, roll rate analysis and near real time lien monitoring.
Architecturally, the Actionable Intelligence Platform is integrated with MSP and the broader Black Knight servicing suite to feed portfolio telemetry and event alerts into operational workflows and member channels. The deployment specifically supports the in house transfer of the ORNL Federal Credit Union and 7 Mortgage servicing portfolios from a subservicer to the 7 Servicing team, and it spans servicing operations, default management and member services functions within the organization.
Governance and process changes center on centralizing servicing ownership inside 7 Servicing while leveraging Black Knight support for ongoing innovation and system operations. The vendor described intended outcomes that accompany these modules, including delivering strategic, proactive and actionable analytics to the right people at the right time, reducing cycle times, decreasing operating costs and improving efficiencies when servicing nonperforming loans, and providing a superior experience to members.
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AHP Servicing | Banking and Financial Services | 40 | $12M | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Actionable Intelligence Platform | Analytics and BI | 2019 | n/a |
In 2019, AHP Servicing deployed the ICE Mortgage Black Knight Actionable Intelligence Platform as part of a broader adoption of Black Knight servicing technologies including MSP and Servicing Digital. The ICE Mortgage Black Knight Actionable Intelligence Platform was integrated to provide Analytics and BI capabilities that deliver timely, actionable analytics to servicing stakeholders.
MSP was provisioned to manage core mortgage servicing workflows, including loan boarding, customer service, payment processing, escrow administration and default management. Servicing Digital was configured to provide a borrower-facing portal for round-the-clock access to home and loan information, online payment capability and personalized refinance or home equity engagement paths. AIP was implemented with the Portfolio Overview Suite for proactive performance monitoring and the Lien Alert Suite for instant lien-related notifications, instrumenting analytics-driven next-action guidance.
AHP Servicing also deployed Black Knight default solutions, notably Foreclosure and Bankruptcy and the Invoicing web-based billing solution, with both default modules integrated into MSP to support end-to-end default workflow orchestration and billing reconciliation. Operational coverage centers on servicing operations and default management, while Servicing Digital extends capabilities into borrower engagement and investor reporting workflows. The combined architecture emphasizes integrated data flows between servicing, default and billing systems to enable cohesive operational processes.
Deployment included contract-level commitment to multiple Black Knight servicing solutions and a coordinated rollout to centralize servicing functions on a single vendor suite. Company statements indicate the implementation is intended to improve borrower experience, deepen investor and borrower relationships and support growth initiatives, while AIP provides the analytics foundation to inform operational actions and monitoring.
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AmeriNat | Banking and Financial Services | 120 | $20M | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Actionable Intelligence Platform | Analytics and BI | 2021 | n/a |
In 2021, AmeriNat implemented the ICE Mortgage Black Knight Actionable Intelligence Platform as part of a broader adoption of Black Knight servicing and default solutions. The deployment was positioned to support AmeriNat's loan servicing organization and to centralize analytics and reporting across servicing, default and customer engagement functions. AmeriNat ICE Mortgage Black Knight Actionable Intelligence Platform Analytics and BI supports business functions including loan setup and maintenance, escrow administration, investor reporting, regulatory requirements, loss mitigation and borrower self-service.
The implementation included Black Knight's MSP servicing system and Servicing Digital alongside the Actionable Intelligence Platform. Functional modules implemented include MSP core servicing capabilities, Servicing Digital borrower portals, default modules for Loss Mitigation, Bankruptcy and Foreclosure, and AIP suites such as Bankruptcy, Cash, Collections, Compliance, Home Equity, Lien Alert, Customer Service, Escrow, Investor and Executive. The Actionable Intelligence Platform was implemented as a unified data delivery framework, combining Black Knight data assets, the companys big data ecosystem and enterprise business intelligence capabilities to provide pre-configured analytics suites.
Integrations were executed between AIP and the MSP servicing system, with Servicing Digital accessing servicer data through MSP and Black Knight property records and automated valuation model feeds to enrich borrower and collateral analytics. Operational coverage spans servicing operations and default management workflows, with the integrated stack intended to align customer service, collections, escrow and investor reporting processes. The configuration centralized data flows for reporting and exception management across servicing and default teams.
Governance and process alignment focused on leveraging AIP pre-configured suites to standardize operational reporting and to streamline default workflows through integrated Loss Mitigation, Bankruptcy and Foreclosure capabilities. Black Knight stated the integrated suite would help AmeriNat drive value and satisfaction for clients and borrowers, and help AmeriNat grow its business, increase efficiency and reduce risk, reflecting explicit outcomes reported in the announcement.
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Arvest Bank | Banking and Financial Services | 6500 | $2.4B | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Actionable Intelligence Platform | Analytics and BI | 2021 | Celerit Technologies |
In 2021 Arvest Bank implemented ICE Mortgage Black Knight Actionable Intelligence Platform as part of a broader Black Knight servicing suite to support its expanding servicing business in Arkansas, Oklahoma, Missouri and Kansas. This deployment is categorized under Analytics and BI and was executed with implementation support from Celerit Technologies. The initiative was positioned to provide unified data delivery and enterprise business intelligence to monitor operational volumes across the servicer footprint.
The implementation included the MSP loan servicing platform, Servicing Digital, the Actionable Intelligence Platform, Lien Alert and the McDash mortgage performance dataset, plus Black Knight default capabilities for loss mitigation, foreclosure, bankruptcy, claims and invoicing. MSP was configured as the end to end loan servicing engine to manage loan onboarding, cash management, investor reporting and loss mitigation workflows. Servicing Digital was integrated directly with MSP to provide consumer facing servicing tasks and personalized mortgage information, and ICE Mortgage Black Knight Actionable Intelligence Platform was used as the centralized Analytics and BI layer to combine data assets, a patented big data ecosystem and enterprise reporting capabilities.
Integrations implemented were explicit to the Black Knight suite, Servicing Digital with MSP and the Actionable Intelligence Platform aggregating portfolio signals and datasets. Arvest Bank also implemented Lien Alert to automate monitoring of portfolio loans for ownership changes, new recordings and ARM resets, and contributed loan level data to McDash while receiving a McDash reporting suite. Operational coverage spanned servicing operations, default management, investor reporting and customer self service channels.
Governance was organized around servicing process orchestration and automated alerting, with MSP supported by Black Knight client support to handle operational scale and servicing exceptions. The public announcement states the combined solutions were intended to enhance Arvest Bank operational efficiencies and customer experience.
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Banco Santander Puerto Rico | Banking and Financial Services | 3133 | $903M | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Actionable Intelligence Platform | Analytics and BI | 2020 | n/a |
In 2020, Banco Santander Puerto Rico implemented ICE Mortgage Black Knight Actionable Intelligence Platform as an enterprise Analytics and BI capability to consolidate mortgage servicing data and deliver unified business intelligence. The deployment accompanied a multi-year servicing agreement extension and targeted support for expanded servicing operations and compliance monitoring across the banks mortgage portfolio.
The ICE Mortgage Black Knight Actionable Intelligence Platform was provisioned as a unified data delivery framework, combining extensive property and loan data assets, a patented big data ecosystem and enterprise BI capabilities to support analytics, reporting and automated valuation feeds. Functional capabilities implemented include mortgage performance analytics, portfolio reporting and data normalization layers that surface borrower, loan and property attributes for servicing, investor reporting and regulatory compliance use cases.
Integrations were implemented with the banks servicing stack, including Black Knight MSP and the Servicing Digital customer engagement layer, and with Black Knights property records database, automated valuation models and the McDash mortgage performance dataset. Operational coverage included first mortgage servicing with supportable extension to home equity products, loss mitigation workflows, bankruptcy and foreclosure processing, and invoicing, enabling both back office servicing teams and customer-facing mobile self-service channels.
Governance and rollout centered on aligning servicing operations and default management with the new analytics platform, standardizing data feeds from MSP into the Actionable Intelligence Platform and enabling Servicing Digital to consume analytics for customer engagement. The platform was positioned to support compliance efforts, provide customers mobile payment and account visibility, and to drive improved decision-making through integrated mortgage performance intelligence as stated in the implementation announcement.
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Banking and Financial Services | 1900 | $460M | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Actionable Intelligence Platform | Analytics and BI | 2019 | n/a |
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Banking and Financial Services | 1800 | $400M | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Actionable Intelligence Platform | Analytics and BI | 2020 | n/a |
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Banking and Financial Services | 50 | $6M | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Actionable Intelligence Platform | Analytics and BI | 2021 | n/a |
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Banking and Financial Services | 4500 | $1.5B | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Actionable Intelligence Platform | Analytics and BI | 2021 | n/a |
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Banking and Financial Services | 3600 | $526M | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Actionable Intelligence Platform | Analytics and BI | 2018 | n/a |
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Buyer Intent: Companies Evaluating ICE Mortgage Black Knight Actionable Intelligence Platform
- Citizens Bank, a United States based Banking and Financial Services organization with 17398 Employees
- Champion InfoMetrics, a Champions Group Company, a India based Professional Services company with 400 Employees
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