List of Oracle MICROS Simphony Cloud Customers
Oracle
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Austin, 78741, TX,
United States
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Professional Services
162000
$67.1B
Since 2010, our global team of researchers has been studying Oracle MICROS Simphony Cloud customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Oracle MICROS Simphony Cloud for Point Of Sale from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Oracle MICROS Simphony Cloud for Point Of Sale include: Compass Group, a United Kingdom based Leisure and Hospitality organisation with 580000 employees and revenues of $42.00 billion, Starbucks, a United States based Retail organisation with 381000 employees and revenues of $37.18 billion, Minor Hotel Group, a Thailand based Leisure and Hospitality organisation with 42180 employees and revenues of $4.31 billion, Premier Inn, a United Kingdom based Leisure and Hospitality organisation with 33000 employees and revenues of $3.96 billion, Minor Hotels, a Thailand based Leisure and Hospitality organisation with 75000 employees and revenues of $3.51 billion and many others.
Contact us if you need a completed and verified list of companies using Oracle MICROS Simphony Cloud, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Oracle MICROS Simphony Cloud customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Acrisure Arena | Leisure and Hospitality | 150 | $30M | United States | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2023 | n/a |
In 2023, Acrisure Arena implemented Oracle MICROS Simphony Cloud in the Point Of Sale category. The Oracle MICROS Simphony Cloud deployment at Acrisure Arena is part of Oak View Group's broader rollout of Oracle Point Of Sale and Payments Cloud Service across its owned and operated arenas and stadiums.
The implementation configures core Point Of Sale capabilities including omnichannel order and pay workflows, mobile ordering, contactless payments and integrated kitchen inventory management. Oracle MICROS Simphony Cloud is paired with Oracle Payments Cloud Service to centralize payment processing and support contactless options such as debit and credit cards, Apple Pay, Google Pay and Samsung Pay.
Architecturally the solution uses a cloud native POS platform to provide real time data across properties, enabling centralized operational dashboards and inventory synchronization for food and beverage operations. Operational scope at Acrisure Arena focuses on OVG Hospitality’s in venue food and beverage and concessions functions during events, with the same configuration replicated at other OVG venues for consistent guest experience.
Rollout governance is led by Oak View Group's Global Partnerships division which negotiated the agreement and is responsible for activating Oracle marketing assets across arenas and stadiums, while venue operations teams manage local configuration and go live sequencing. Expected benefits called out in the deployment include shorter concession lines, enhanced mobile ordering, and a streamlined digital payment processing system, with the platform positioned to inform operational decisions through real time insights.
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Areas | Retail | 4959 | $2.2B | Spain | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2016 | n/a |
In 2016, Areas implemented Oracle MICROS Simphony Cloud as its Point Of Sale solution. The implementation delivered the Simphony2 POS system under a project management program focused on POS configuration and store rollout. Deployment used Oracle MICROS Simphony Cloud as a cloud-hosted POS architecture with centralized configuration and store-level terminals, providing a central management console for transaction routing and system administration. Functional capabilities configured included point of sale transaction processing, menu and product management, payments capture and reconciliation, and operational reporting for retail operations.
Project management activities documented for the Oracle MICROS Simphony Cloud rollout included terminal configuration, cashier workflow design, pricing and menu catalog setup, testing, and staged cutover to new POS terminals. The implementation program addressed operator training and updates to standard operating procedures to align store operations and finance processes with the new Point Of Sale platform. The narrative centers on Oracle MICROS Simphony Cloud as the core Point Of Sale application supporting Areas retail operations and centralized POS management.
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Azumi | Leisure and Hospitality | 1724 | $154M | United Kingdom | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2023 | n/a |
In 2023, Azumi implemented Oracle MICROS Simphony Cloud Point Of Sale to upscale its restaurant management in selected locations. The UK based restaurant group, which operates brands including Zuma, ROKA, ETARU, Oblix at The Shard, and INKO NITO, deployed the Oracle MICROS Simphony Cloud solution to centralize transaction processing and operational reporting across markets in the United States, Europe, the Middle East, and Asia.
The implementation focused on core Point Of Sale capabilities including real time sales transaction processing, location level reporting, and customizable analytics to monitor top menu items, peak dining times, and total patrons. Oracle MICROS Simphony Cloud was configured to deliver unified reporting by restaurant location and to provide kitchen and front of house teams with modern point of sale workflows and visibility into service performance.
Azumi leveraged Oracle MICROS Simphony Cloud open APIs to integrate SevenRoom’s table reservation system, creating end to end guest profiles that link reservations, ordering, and loyalty. The cloud hosted architecture and API enabled integration strategy gave the group a more holistic view of diners and supported cross functional visibility between reservations, floor operations, and back of house processes.
Governance and operational changes emphasized centralized reporting and location level operational control, enabling managers to manage operations down to the restaurant to maintain margins and adapt to changing customer needs. Outcomes called out by the company include streamlined access to business insights, unified global reporting, and the ability to find additional growth and guest retention opportunities through continued use of Oracle’s APIs.
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Banyan Tree | Leisure and Hospitality | 8000 | $289M | Singapore | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2018 | n/a |
In 2018, Banyan Tree implemented Oracle MICROS Simphony Cloud as its centralized Point Of Sale platform. The deployment targeted Banyan Tree Group hotel outlets and the Global Commercial and hotel operations teams, establishing a cloud hosted POS instance to support F&B and retail transaction flows across properties while preserving central configuration control.
Oracle MICROS Simphony Cloud was configured to provide core Point Of Sale capabilities including real time transaction processing, outlet and table management, menu and check management, payment capture and consolidated reporting. Configuration and automation work emphasized centralized menu provisioning and standardized POS workflows to align outlet operations with enterprise commercial policies.
Integrations were executed into the broader Opera ecosystem, using OXI and OXIHUB interfaces to connect Simphony to Opera ORS and Opera Cloud PMS, with supporting interoperability for ADS and related interface points. The implementation scope included coordination for interfaces to call center systems, internet booking engines and OTA channels where relevant, leveraging XML and secure file transfer methods referenced by the Banyan Tree ICT team for interfacing and reporting exchanges.
Operational governance was organized under a central ICT commercial support function responsible for monitoring interface health, first level hotel support, user access auditing and vendor escalation management. Project management for hotel go live events and standardized reporting enhancements from Opera ORS to the POS environment were part of the rollout processes, ensuring ongoing operational support and continuous improvement across Banyan Tree Point Of Sale operations.
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Cambridge Beaches Resort & Spa | Leisure and Hospitality | 120 | $20M | Bermuda | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2019 | n/a |
In 2019, Cambridge Beaches Resort & Spa implemented Oracle MICROS Simphony Cloud. The deployment addressed Point Of Sale capabilities to centralize guest-facing transaction processing across the resort.
Implementation configuration targeted core Point Of Sale workflows, including POS terminal provisioning, menu and pricing management, payment capture and settlement workflows, order capture and shift cash management, and role based access for front desk and food and beverage staff. Oracle MICROS Simphony Cloud was configured to support integrated ordering and transaction routing consistent with hospitality point of sale operations.
Integrations were explicitly aligned with on-property systems, with Oracle MICROS Simphony Cloud tied into Opera Database for guest folio posting and reservation linkage, and connected to Outlook calendar for appointment and activity scheduling used by front desk staff. Operational coverage included front desk agents, spa appointment scheduling, and food and beverage outlets, with the environment operated on-site in Bermuda by a compact staff of approximately 120 employees.
Governance and rollout emphasized user training and operational handover, including trainer led classroom sessions and on-the-job shadowing of front desk trainees, updated shift procedures for check in and check out workflows, and role based permission controls to separate payment processing from reservation management. System administration responsibilities were assigned to resort operations to maintain menu catalogs, pricing, and day to day POS terminal configuration.
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Leisure and Hospitality | 150 | $30M | United States | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2023 | n/a |
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Leisure and Hospitality | 700 | $150M | United States | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2019 | n/a |
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Leisure and Hospitality | 1300 | $250M | Sri Lanka | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2023 | n/a |
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Leisure and Hospitality | 580000 | $42.0B | United Kingdom | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2013 | n/a |
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Leisure and Hospitality | 100 | $15M | United States | Oracle | Oracle MICROS Simphony Cloud | Point Of Sale | 2021 | n/a |
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Showing 1 to 10 of 63 entries
Buyer Intent: Companies Evaluating Oracle MICROS Simphony Cloud
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Oracle MICROS Simphony Cloud. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Oracle MICROS Simphony Cloud for Point Of Sale include:
- The Chinese University of Hong Kong, a China based Education organization with 600 Employees
- Black Ankle Vineyards, a United States based Consumer Packaged Goods company with 10 Employees
- Mazars Set Revisionsbyra, a Sweden based Professional Services organization with 200 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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The Chinese University of Hong Kong | Education | 600 | $110M | China | 2026-03-13 |
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Black Ankle Vineyards | Consumer Packaged Goods | 10 | $1M | United States | 2026-03-10 |
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Mazars Set Revisionsbyra | Professional Services | 200 | $10M | Sweden | 2026-02-04 |
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Leisure and Hospitality | 1437 | $177M | Sweden | 2026-01-23 |
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Banking and Financial Services | 350 | $25M | Germany | 2026-01-12 |
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Construction and Real Estate | 10 | $1M | United States | 2025-12-19 |
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Banking and Financial Services | 10 | $1M | United States | 2025-11-25 |
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Professional Services | 1783 | $311M | Switzerland | 2025-11-17 |
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Education | 896 | $104M | China | 2025-11-14 |
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Professional Services | 460 | $45M | United Kingdom | 2025-10-08 |
FAQ - APPS RUN THE WORLD Oracle MICROS Simphony Cloud Coverage
Oracle MICROS Simphony Cloud is a Point Of Sale solution from Oracle.
Companies worldwide use Oracle MICROS Simphony Cloud, from small firms to large enterprises across 21+ industries.
Organizations such as Compass Group, Starbucks, Minor Hotel Group, Premier Inn and Minor Hotels are recorded users of
Oracle MICROS Simphony Cloud for Point Of Sale.
Companies using Oracle MICROS Simphony Cloud are most concentrated in Leisure and Hospitality and Retail, with adoption spanning over 21 industries.
Companies using Oracle MICROS Simphony Cloud are most concentrated in United Kingdom, United States and Thailand, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Oracle MICROS Simphony Cloud across Americas, EMEA, and APAC.
Companies using Oracle MICROS Simphony Cloud range from small businesses with 0-100 employees - 12.7%, to mid-sized firms with 101-1,000 employees - 44.44%, large organizations with 1,001-10,000 employees - 25.4%, and global enterprises with 10,000+ employees - 17.46%.
Customers of Oracle MICROS Simphony Cloud include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Oracle MICROS Simphony Cloud customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Point Of Sale.