List of Oracle Retail Central Office Customers
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Since 2010, our global team of researchers has been studying Oracle Retail Central Office customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Oracle Retail Central Office for Retail Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Oracle Retail Central Office for Retail Management include: American Eagle Outfitters, a United States based Retail organisation with 43000 employees and revenues of $5.26 billion, Safaricom, a Kenya based Communications organisation with 6230 employees and revenues of $2.05 billion, Unicomer Group, a El Salvador based Retail organisation with 13130 employees and revenues of $1.24 billion, Perry Ellis International, a United States based Retail organisation with 2500 employees and revenues of $1.00 billion, Perry Ellis, a United States based Retail organisation with 2400 employees and revenues of $863.0 million and many others.
Contact us if you need a completed and verified list of companies using Oracle Retail Central Office, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Oracle Retail Central Office customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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American Eagle Outfitters | Retail | 43000 | $5.3B | United States | Oracle | Oracle Retail Central Office | Retail Management | 2014 | n/a |
In 2014 American Eagle Outfitters implemented Oracle Retail Central Office as a core component of its Retail Management platform. Oracle Retail Central Office was positioned to centralize merchandising master data and orchestrate retail business processes under the Retail Management category.
The implementation built on AEOs existing Oracle Retail footprint, including Oracle Retail Merchandising System, Oracle Retail Price Management, Oracle Retail Sales Audit, Oracle Retail Allocation, Oracle Retail Store Inventory Management and Oracle Retail Point of Service. Oracle Retail Central Office was configured to consolidate assortment and price catalogs, support allocation and replenishment workflows, and deliver unified sales and audit reporting across store and POS channels.
Operational coverage spanned merchandising, planning and store operations, with Oracle Retail Central Office acting as the integration hub for pricing, allocation, inventory and sales audit streams. The deployment emphasized data orchestration and master data governance to enable consistent pricing and assortment execution across physical and digital selling channels within the Retail Management environment.
Governance and program leadership evolved into a dedicated RMS transformation effort, with a Transformation Lead in place from 2018 to coordinate the RMS program and an ongoing upgrade trajectory toward the latest Oracle Retail MOM. Oracle Retail Central Office remains central to the interoperability strategy as AEO advances its Retail Management architecture.
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Perry Ellis | Retail | 2400 | $863M | United States | Oracle | Oracle Retail Central Office | Retail Management | 2014 | BTM Global |
In 2014, Perry Ellis implemented Oracle Retail Central Office in the Retail Management category. The implementation was part of a broader program that included deployment of Oracle Retail Customer Engagement Cloud Services to personalize shopping experiences across the United States and the United Kingdom.
Oracle Retail Central Office and Oracle Retail Customer Engagement were configured to consolidate multi brand touch points for Perry Ellis, An Original Penguin by Munsingwear, and Cubavera, providing a unified profile of over 1 million loyalty members. Functional capabilities focused on loyalty management, customer engagement services, and support for next generation point of service through migration to Oracle Retail Xstore Point of Service.
The deployment leveraged interoperability with existing Oracle Retail modules already in place, including Oracle Retail Merchandising System, Oracle Retail Price Management, Oracle Retail Sales Audit, Oracle Retail Allocation, Oracle Retail Store Inventory Management, and Oracle Retail Point of Service. BTM Global served as the systems integrator and delivered functional and technical design work, custom integration points and interface designs, development and testing, scripting, training, and user focused testing across retail stores and e commerce channels.
Governance and rollout were led by PEI IT leadership with clear executive sponsorship and a strategy emphasizing rapid integration and rigorous testing prior to go live. The program produced the fastest go live in the cloud to date for Oracle Retail Customer Engagement and followed a prior six month upgrade of Oracle Retail Merchandise Operations Management that delivered operational efficiencies.
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Perry Ellis International | Retail | 2500 | $1.0B | United States | Oracle | Oracle Retail Central Office | Retail Management | 2021 | n/a |
In 2021, Perry Ellis International implemented Oracle Retail Central Office as part of a broader Oracle Retail Cloud footprint aimed at unifying merchandising, store and loyalty data across its brands and channels. The deployment supported Perry Ellis, An Original Penguin by Munsingwear and Cubavera storefronts and e-commerce operations across the United States and the United Kingdom, and aligned with prior Oracle Retail Customer Engagement work to establish a single customer view of more than 1 million loyalty members in under seven weeks.
The implementation of Oracle Retail Central Office incorporated interoperability with existing Oracle Retail modules that PEI had previously deployed, including Oracle Retail Merchandising System, Oracle Retail Price Management, Oracle Retail Sales Audit, Oracle Retail Allocation, Oracle Retail Store Inventory Management and Oracle Retail Point of Service. Configuration focused on centralized data orchestration, master data consolidation and retail business process alignment to enable unified pricing, allocation and inventory visibility consistent with Retail Management functional workflows.
Integration scope explicitly included synchronization with the retailer loyalty program and replacement of the prior customer relationship layer to support personalized engagement, as well as preparatory work for migration to the latest Oracle Retail Xstore Point-of-Service. Systems integration services were delivered through a partner relationship that provided functional and technical design, custom integration points, interface development, testing and user-focused training, enabling end-to-end data flows between Central Office, POS, merchandising and e-commerce channels.
Governance was driven by PEI IT leadership with executive sponsorship and a rigorous testing regimen, supporting a rapid phased rollout and confidence to advance next generation point of service initiatives. Oracle Retail Central Office provided the operational control plane for merchandising and store operations within the Retail Management category, and the program explicitly produced a consolidated customer engagement capability and a rapid go-live milestone for customer data consolidation.
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Communications | 6230 | $2.1B | Kenya | Oracle | Oracle Retail Central Office | Retail Management | 2014 | n/a |
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Retail | 5403 | $338M | India | Oracle | Oracle Retail Central Office | Retail Management | 2014 | Infodart Technologies |
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Retail | 13130 | $1.2B | El Salvador | Oracle | Oracle Retail Central Office | Retail Management | 2010 | n/a |
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