List of SAP Hybris Billing Customers
SAP
Dietmar-Hopp-Allee 16,
Walldorf, 69190,
Germany
Walldorf, 69190,
Germany
49 6227-7-47474
Professional Services
26944
$23.2B
Since 2010, our global team of researchers has been studying SAP Hybris Billing customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP Hybris Billing for Utilities Customer Care and Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP Hybris Billing for Utilities Customer Care and Billing include: Microsoft, a United States based Professional Services organisation with 221000 employees and revenues of $243.00 billion, Adobe, a United States based Professional Services organisation with 31360 employees and revenues of $23.77 billion, BJ's Wholesale Club, a United States based Retail organisation with 34000 employees and revenues of $20.50 billion, Pentland Brands, a United Kingdom based Retail organisation with 76000 employees and revenues of $8.00 billion, Asian Paints, a India based Manufacturing organisation with 8056 employees and revenues of $4.14 billion and many others.
Contact us if you need a completed and verified list of companies using SAP Hybris Billing, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SAP Hybris Billing customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Adobe | Professional Services | 31360 | $23.8B | United States | SAP | SAP Hybris Billing | Utilities Customer Care and Billing | 2012 | n/a |
In 2012, Adobe implemented SAP Hybris Billing in its Utilities Customer Care and Billing environment. The SAP Hybris Billing deployment supported enterprise front end web applications including the licensing website and Adobe ordering portal and was integrated into Adobe's order to cash and finance business systems.
The implementation concentrated on billing and subscription management capabilities, configuring SAP Hybris Billing to support order to cash and quote to cash workflows, provisioning and fulfillment processes, pricing alignment, and master data synchronization. Functional design specification development, test scenario creation, and facilitation of user acceptance testing were formalized, with documented requirements and approvals guiding configuration and automation decisions.
SAP Hybris Billing was integrated with a broad SAP landscape and commercial interfaces, including SAP ECC, SAP CI, SAP CC, SAP GTS, SAP-SFDC integrations, and EDI connections to B2B/ED partners. Integration work extended to cloud provisioning touchpoints and coordination with product and pricing teams to ensure consistent order routing and fulfillment across systems.
Governance emphasized a cross functional liaison model between business operations, business process management, revenue operations, EDI business partners, master data, pricing, cloud provisioning, and product teams, with a designated point of contact for escalations and outage management. Processes were restructured to include formal specification approvals, structured UAT sessions, read only support during deployments, and reporting workflows for period close and RAR activities.
The SAP Hybris Billing implementation supported enterprise order flow during quarter end closures and contributed to order to cash redesigns tied to the TubeMogul acquisition and enterprise automation initiatives. The program identified and prioritized a provisioning gap fix that improved customer experience and reduced order returns, with explicit benefits recorded including on time revenue recognition of over 100000 USD per year and savings of more than 1000 hours per year of cross functional effort.
|
 |
Asian Paints | Manufacturing | 8056 | $4.1B | India | SAP | SAP Hybris Billing | Utilities Customer Care and Billing | 2020 | Cognizant |
In 2020, Asian Paints implemented SAP Hybris Billing to operate a customer loyalty program. The deployment used SAP Hybris Billing within the Utilities Customer Care and Billing category, delivered in partnership with Cognizant and with SAP as the vendor, and targeted the companys dealer, painter and contractor partner ecosystem.
The implementation concentrated on loyalty program management capabilities of SAP Hybris Billing, including program configuration, points accrual and redemption workflows, and an instant gratification channel for partners. Configuration work enabled regional partitioning so the India loyalty program could be decentralized into regional instances and new loyalty programs could be provisioned for additional geographies.
Cognizant built and configured the SAP Hybris Billing platform to operate initially across India, with design and processes oriented toward rollouts in other countries. Operational coverage emphasized partner channel engagement, using the billing platform to manage entitlements and redemption lifecycles for dealers, painters and contractors.
Governance and operational processes were restructured to decentralize program controls to regional teams and to standardize rollout procedures for rapid program provisioning. This deployment is documented as the first instance of SAP Hybris Billing being used to manage a loyalty program globally, and it established a reusable pattern for applying Utilities Customer Care and Billing capabilities to partner loyalty management.
|
 |
Ballance Agri-Nutrients | Manufacturing | 792 | $561M | New Zealand | SAP | SAP Hybris Billing | Utilities Customer Care and Billing | 2017 | n/a |
In 2017, Ballance Agri-Nutrients implemented SAP Hybris Billing to establish an omnichannel commerce and customer engagement platform. The deployment positioned SAP Hybris Billing within Ballance’s Utilities Customer Care and Billing architecture as the foundation for MyBallance, the company’s multi-channel ecommerce offering for New Zealand farmers, linking farm data to customer transactions and service records.
The implementation configured SAP Hybris Billing to manage order capture as discrete delivery orders, persist annual nutrient plans as digital plan records, and present interactive digital farm maps that surface proof of placement and order status. Functional capabilities implemented included omnichannel ecommerce storefronts, customer data enrichment for nutrient recommendations, role-based access for agronomic advisors, and distributor-facing transaction interfaces to support single-trip purchasing across channels.
The solution was integrated with SAP S/4HANA for back office order fulfillment and transaction processing, and with SAP BusinessObjects for analytics and enriched customer insights. Operational coverage spanned sales, agronomy, supply chain and customer service teams at Ballance, and extended to external rural supply companies and agronomic advisors via multi-device, multi-channel access in New Zealand.
Governance and process changes shifted order workflows so that annual plans are stored as master plan records and individual deliveries are processed as orders, moving the sales focus from transaction capture to agronomic consultation. Farmers participated in testing during rollout and Ballance emphasized higher quality customer data capture to enable tailored nutrient recommendations. The deployment was intended to simplify processes and reduce transaction cost, deliver consistent buying experiences across channels, and provide better placement and volume data to support environmental compliance.
|
 |
|
Retail | 34000 | $20.5B | United States | SAP | SAP Hybris Billing | Utilities Customer Care and Billing | 2020 | n/a |
|
|
|
|
Manufacturing | 1500 | $500M | Australia | SAP | SAP Hybris Billing | Utilities Customer Care and Billing | 2020 | n/a |
|
|
|
|
Professional Services | 221000 | $243.0B | United States | SAP | SAP Hybris Billing | Utilities Customer Care and Billing | 2018 | n/a |
|
|
|
|
Retail | 76000 | $8.0B | United Kingdom | SAP | SAP Hybris Billing | Utilities Customer Care and Billing | 2018 | n/a |
|
|
|
|
Transportation | 37000 | $3.4B | Netherlands | SAP | SAP Hybris Billing | Utilities Customer Care and Billing | 2018 | n/a |
|
|
|
|
Utilities | 1000 | $250M | United States | SAP | SAP Hybris Billing | Utilities Customer Care and Billing | 2015 | n/a |
|
Showing 1 to 9 of 9 entries
Buyer Intent: Companies Evaluating SAP Hybris Billing
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating SAP Hybris Billing. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating SAP Hybris Billing for Utilities Customer Care and Billing include:
- Skandha Media Services, a India based Professional Services organization with 75 Employees
- Octavius Pharma, a India based Life Sciences company with 80 Employees
- Ingram Micro, a United States based Distribution organization with 23500 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
FAQ - APPS RUN THE WORLD SAP Hybris Billing Coverage
SAP Hybris Billing is a Utilities Customer Care and Billing solution from SAP.
Companies worldwide use SAP Hybris Billing, from small firms to large enterprises across 21+ industries.
Organizations such as Microsoft, Adobe, BJ's Wholesale Club, Pentland Brands and Asian Paints are recorded users of
SAP Hybris Billing for Utilities Customer Care and Billing.
Companies using SAP Hybris Billing are most concentrated in Professional Services, Retail and Manufacturing, with adoption spanning over 21 industries.
Companies using SAP Hybris Billing are most concentrated in United States, United Kingdom and India, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SAP Hybris Billing across Americas, EMEA, and APAC.
Companies using SAP Hybris Billing range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 22.22%, large organizations with 1,001-10,000 employees - 22.22%, and global enterprises with 10,000+ employees - 55.56%.
Customers of SAP Hybris Billing include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified SAP Hybris Billing customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Utilities Customer Care and Billing.