List of Epic Haiku Customers
Epic Systems
1979 Milky Way,
Verona, 53593, WI,
United States
Verona, 53593, WI,
United States
1 608-271-9000
Professional Services
14000
$5.8B
Since 2010, our global team of researchers has been studying Epic Haiku customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Epic Haiku for Electronic Health Record from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Epic Haiku for Electronic Health Record include: CommonSpirit Health, a United States based Healthcare organisation with 160000 employees and revenues of $37.00 billion, Upmc, a United States based Healthcare organisation with 100000 employees and revenues of $26.00 billion, Baylor Scott & White Health, a United States based Healthcare organisation with 57000 employees and revenues of $16.40 billion, Universal Health Services, a United States based Healthcare organisation with 99300 employees and revenues of $15.83 billion, Mount Sinai, a United States based Healthcare organisation with 48000 employees and revenues of $11.90 billion and many others.
Contact us if you need a completed and verified list of companies using Epic Haiku, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Epic Haiku customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AdvantageCare Physicians | Healthcare | 1300 | $600M | United States | Epic Systems | Epic Haiku | Electronic Health Record | 2016 | n/a |
In 2016, AdvantageCare Physicians deployed Epic Haiku as part of its Electronic Health Record portfolio. The 2016 initiative was organized around outpatient clinician mobility and patient engagement, supported by a dedicated team of 14 programmers, analysts, consultants, and project managers responsible for ambulatory Epic applications.
The Epic Haiku implementation was delivered alongside other outpatient Epic modules including EpicCare Ambulatory, Healthy Planet, EpicCare Link, CareEverywhere, MyChart, Kaleidoscope, and Canto, with configuration focused on mobile clinician workflows such as charting, order entry, e-prescribing, and encounter documentation. Configuration work also aligned Haiku with ambulatory clinical optimization efforts, enabling specialty specific workflow adjustments and embedding mobile access into standard ambulatory protocols.
Integrations were explicit and functional, linking Epic Haiku and associated Epic modules to third party scheduling and telehealth tools, including ZocDoc for patient scheduling and Vidyo for Telemedicine Video Integrated Visits, plus MD Reports for downstream reporting. Operational coverage targeted the outpatient network and supported rollout activity for new clinic openings, while EpicCare Link and CareEverywhere extended access for external providers and health information exchange, and MyChart connected patient engagement and portal workflows to mobile clinician access.
Governance and program management changes accompanied the technical deployment, including modernization and streamlining of clinical counsels to improve clinician IT communication, and adoption of SharePoint based approaches to project, team, and program coordination. The program explicitly supported projects such as Specialty Optimization Improvements, Telemedicine Video Integrated Visits, Referrals and Out-of-Group Spending Reduction, and the opening of new clinics, with teams responsible for ongoing application support and outpatient workflow orchestration.
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Advocate Health | Non Profit | 155000 | $9.2B | United States | Epic Systems | Epic Haiku | Electronic Health Record | 2021 | n/a |
In 2021, Advocate Health implemented Epic Haiku as part of an enterprise Epic application rollout. Advocate Health positioned Epic Haiku within its Electronic Health Record strategy to extend clinician mobile access and support point of care documentation across inpatient, ambulatory, and post acute settings.
The implementation covered Haiku mobile clinician workflows alongside a suite of Epic applications including Healthy Planet, Care Everywhere, MyChart, EpicCare Link, and Canto, with configuration to support clinical documentation, order entry, and mobile authentication. Functional responsibilities explicitly mapped to the deployment include Care Management, Utilization Management, Case Management, Social Work, Interoperability, Risk Adjustment, Social Drivers of Health, and Regulatory Reporting, and the program included enabling population health dashboards and quality performance tracking through Healthy Planet.
Integrations in the implementation scope include bidirectional data sharing with MyChart for patient engagement, Care Everywhere for external interoperability, EpicCare Link for external provider access, and post acute integrations with Epic Dorothy for Home Health and Comfort for Hospice. The rollout also incorporated Epic COVID Care Companion and homebound vaccine initiatives to support patient outreach and data integration across continuity of care pathways.
Governance and operational ownership were centralized under a Director of Clinical Applications who led strategic direction and enterprise-wide application implementation beginning in 2021. Governance activities emphasized aligning post acute and acute workflows, improving documentation practices for integrated care delivery models, and operationalizing interoperability and reporting to support enterprise clinical operations.
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Ballad Health | Healthcare | 13800 | $2.0B | United States | Epic Systems | Epic Haiku | Electronic Health Record | 2020 | n/a |
In 2020, Ballad Health implemented Epic Haiku as part of its Electronic Health Record environment, deploying mobile clinician access across a multi-hospital integrated system. The rollout targeted clinician mobility and ambulatory access within a 21 hospital health system and more than 200 ambulatory locations, while supporting inpatient and outpatient workflows across pharmacy and oncology service lines.
Epic Haiku was configured to provide mobile clinician workflows including point of care documentation, order entry, medication review, secure clinical messaging, and ambulatory visit management. The Epic Haiku deployment aligned with Epic ambulatory core capabilities and was used alongside Haiku/Canto to standardize mobile charting and triage workflows for physicians and nursing staff.
Integrations explicitly included Epic MyChart, Care Everywhere, EpicCare Link, and Nurse Triage, with the Ambulatory Core and Integration Teams coordinating interfaces and data exchange. The implementation supported operations for inpatient pharmacy, outpatient pharmacy, oncology and research service lines, six Radiation Oncology Clinics, infusion centers, central fill and retail pharmacies, home infusion, and specialty pharmacy sites.
Operational governance rested with the Pharmacy Information Systems team, a 26 FTE IT organization that coordinated build, implementation, EMR clinical content, and ongoing maintenance with the main Epic EMR and related third party technologies. The team acted as liaison to executive clinical leaders for project prioritization, resource and budget management, and sustained support of mobile clinician workflows across the integrated health system.
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Baptist Memorial Health Care | Healthcare | 21000 | $2.6B | United States | Epic Systems | Epic Haiku | Electronic Health Record | 2015 | n/a |
In 2015, Baptist Memorial Health Care implemented Epic Haiku. Epic Haiku is deployed as part of the organization Electronic Health Record footprint and is exposed via a mobile enrollment and login portal hosted on the health system website.
The Epic Haiku deployment emphasizes clinician mobile workflows, including secure messaging, clinical documentation capture, and point of care chart review and order visibility through the Epic Haiku application. Configuration work focused on mobile device provisioning and role based access for physicians and nursing staff to support mobile charting and communications.
Epic Haiku is operated in conjunction with the health system Epic Systems back end to provide real time access to patient records, and the public facing enrollment URL indicates a managed mobile enrollment workflow for device authentication and provisioning. Operational coverage centers on clinical departments across the Baptist Memorial Health Care hospital and ambulatory network, enabling mobile clinician access to the core Electronic Health Record.
Governance for the Epic Haiku rollout includes centralized device enrollment and access controls administered through the enrollment portal, with workflows oriented to clinical user onboarding and revocation of mobile access. The implementation narrative links Baptist Memorial Health Care, Epic Haiku, Electronic Health Record and clinician mobility, documented through the site hosted mobile enrollment interface.
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Baylor Scott & White Health | Healthcare | 57000 | $16.4B | United States | Epic Systems | Epic Haiku | Electronic Health Record | 2020 | n/a |
In 2020, Baylor Scott & White Health implemented Epic Haiku as a clinician-facing component of its Electronic Health Record to extend ambulatory and mobile access for providers. Epic Haiku was positioned to support provider personalization, on-the-go charting, and ambulatory workflows while aligning with EpicCare Ambulatory build and testing activities.
Configuration work centered on provider personalization, user settings sessions, and ambulatory build testing, with Epic Haiku and Epic Canto cited as primary mobile endpoints. The implementation included structured workflow optimization for provider button bars, smartphrases, and default preferences, and involved one-on-one provider personalization sessions and CME-approved training to align clinical workflows with the application configuration.
Training and content integration used Ancile uPerform and Cornerstone LMS alongside Microsoft Office tools to develop curriculum and end-user materials, and Epic Storyboards and Nova Notes were reviewed to create course content. Operational support and ticketing were handled through ServiceNow for end-user issue resolution, while on-site and remote trainings, new hire technical onboarding, and one-on-one sessions supported rollout across ambulatory and provider groups.
Governance was maintained through subject matter expert oversight, led personalization sessions, and structured build testing processes, with training delivery aligned to clinical adoption and ongoing ServiceNow-driven support. Baylor Scott & White Health Epic Haiku Electronic Health Record implementation emphasized clinician mobility, provider personalization, and an integrated training and support model for sustained operational use.
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Healthcare | 14000 | $2.1B | United States | Epic Systems | Epic Haiku | Electronic Health Record | 2012 | n/a |
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Healthcare | 160000 | $37.0B | United States | Epic Systems | Epic Haiku | Electronic Health Record | 2020 | n/a |
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Healthcare | 12000 | $3.6B | United States | Epic Systems | Epic Haiku | Electronic Health Record | 2020 | n/a |
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Healthcare | 6300 | $636M | United States | Epic Systems | Epic Haiku | Electronic Health Record | 2016 | n/a |
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Healthcare | 400 | $60M | United States | Epic Systems | Epic Haiku | Electronic Health Record | 2022 | n/a |
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Buyer Intent: Companies Evaluating Epic Haiku
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Epic Haiku. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Epic Haiku for Electronic Health Record include:
- Guthrie, a United States based Healthcare organization with 6500 Employees
- Genesys Integrated Group Practice, a United States based Healthcare company with 10 Employees
- New York University, a United States based Education organization with 19000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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Guthrie | Healthcare | 6500 | $1.0B | United States | 2025-10-21 |
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Genesys Integrated Group Practice | Healthcare | 10 | $1M | United States | 2025-08-26 |
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New York University | Education | 19000 | $8.5B | United States | 2025-06-27 |
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Education | 8000 | $2.0B | United States | 2025-06-25 |
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Healthcare | 2000 | $500M | United States | 2025-04-22 |
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Healthcare | 57000 | $16.4B | United States | 2024-09-06 |
FAQ - APPS RUN THE WORLD Epic Haiku Coverage
Epic Haiku is a Electronic Health Record solution from Epic Systems.
Companies worldwide use Epic Haiku, from small firms to large enterprises across 21+ industries.
Organizations such as CommonSpirit Health, Upmc, Baylor Scott & White Health, Universal Health Services and Mount Sinai are recorded users of
Epic Haiku for Electronic Health Record.
Companies using Epic Haiku are most concentrated in Healthcare, with adoption spanning over 21 industries.
Companies using Epic Haiku are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Epic Haiku across Americas, EMEA, and APAC.
Companies using Epic Haiku range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 4%, large organizations with 1,001-10,000 employees - 46%, and global enterprises with 10,000+ employees - 50%.
Customers of Epic Haiku include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Epic Haiku customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Electronic Health Record.