List of Infor WFM Workbrain Customers
Infor
641 Avenue of the Americas,
New York, 10011, NY,
United States
New York, 10011, NY,
United States
1 646-336-1700
Professional Services
17000
$3.7B
Since 2010, our global team of researchers has been studying Infor WFM Workbrain customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Infor WFM Workbrain for Workforce Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Infor WFM Workbrain for Workforce Management include: Compass Group, a United Kingdom based Leisure and Hospitality organisation with 580000 employees and revenues of $42.00 billion, Queensland Health, a Australia based Government organisation with 109463 employees and revenues of $23.90 billion, Alcoa, a United States based Oil, Gas and Chemicals organisation with 13900 employees and revenues of $11.90 billion, Hertz, a United States based Automotive organisation with 26000 employees and revenues of $9.05 billion, Woolworths New Zealand, a New Zealand based Retail organisation with 20000 employees and revenues of $4.56 billion and many others.
Contact us if you need a completed and verified list of companies using Infor WFM Workbrain, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Infor WFM Workbrain customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alcoa | Oil, Gas and Chemicals | 13900 | $11.9B | United States | Infor | Infor WFM Workbrain | Workforce Management | 2016 | n/a |
In 2016, Alcoa implemented Infor WFM Workbrain as its Workforce Management time and attendance program, positioning Infor WFM Workbrain to standardize time capture and attendance workflows. Functional support for the implementation was provided by a Workforce Manager and Business Process Representative, a role documented in Knoxville, Tennessee beginning in August 2015 that continued through the deployment and operational stabilization phase.
The implementation centered on core Workforce Management capabilities, including time and attendance capture, shift scheduling, exception handling and rule based time calculation, configured to reflect Alcoa business rules. Configuration work was administered by the Workforce Manager role, which handled day to day functional administration, maintenance of time rule configurations and end user support procedures.
Operational coverage focused on site level timekeeping and HR adjacent processes with the Knoxville based team acting as the primary functional support center. Governance was organized around a centralized functional support model and business process ownership, with the Business Process Representative maintaining configuration, user support workflows and process documentation to sustain the Infor WFM Workbrain environment.
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Columbia Gas of Ohio,a NiSource Company | Oil, Gas and Chemicals | 2300 | $1.6B | United States | Infor | Infor WFM Workbrain | Workforce Management | 2016 | n/a |
In 2016, Columbia Gas of Ohio, a NiSource Company implemented Infor WFM Workbrain for Workforce Management, replacing WorkForce Suite as the primary scheduling and workforce control platform. The deployment was positioned to support the companys field and operations workforce across its Columbus, Ohio operations and broader state operations, reflecting a mid enterprise scale with approximately 2,300 employees.
The Infor WFM Workbrain implementation focused on core Workforce Management capabilities including crew scheduling, assignment and dispatch workflows, shift and timekeeping configuration, mobile workforce coordination, work preparation and emergency response orchestration. Functional configuration emphasized role based scheduling for scheduling leaders and team leaders, clerical and dispatch workstreams, incident management support tied to ICS responsibilities, and QA QC processes to support regulatory and compliance obligations.
Implementation planning included integration touchpoints with existing utility operations systems identified in requirements, with interfaces and data exchange scenarios scoped for systems such as DIS, CIS, WMS, Maximo, ARCOS and Ventyx as operational data sources for work assignment and asset context. The architecture centered on centralized scheduling and assignment orchestration in Infor WFM Workbrain, with downstream operational feeds to mobile crews and upstream feeds from planning and customer program systems to maintain alignment across operations and customer programs teams.
Governance and rollout emphasized shared metrics and joint accountability between operations, planning and customer programs, with training and change management targeted at scheduling leaders, dispatch staff and managers responsible for work management. The implementation narrative aligned Infor WFM Workbrain Workforce Management with NiSource operational priorities including compliance across states, visible incident leadership, and the creation of standardized scheduling and dispatch processes to support consistent field execution.
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Compass Group | Leisure and Hospitality | 580000 | $42.0B | United Kingdom | Infor | Infor WFM Workbrain | Workforce Management | 2011 | n/a |
In 2011, Compass Group implemented Infor WFM Workbrain as its Workforce Management platform to standardize workforce scheduling and time capture across its multinational foodservice operations. The deployment of Infor WFM Workbrain supported enterprise scheduling, time and attendance, rostering, and labor forecasting capabilities consistent with Workforce Management applications, and it was positioned to interface with enterprise payroll and HR systems for operational payroll processing.
Configuration work emphasized functional modules for shift rostering, exception management, and time capture, with configuration designed to support integration into payroll and HR feeds. The implementation architecture used API integrations and standard data export workflows to populate downstream systems, and later program activity by Compass solution teams referenced SAP Payroll and SAP HR as part of the broader application ecosystem.
Subsequent projects led by a Solutions Architect between December 2021 and September 2023 included enhancements to Infor WFM components and new WFM initiatives, incorporating identity and access frameworks such as Active Directory and Azure Active Directory, single sign on and multi factor authentication, and platform services including Microsoft Azure and cloud resilience patterns. Data orchestration and reporting connections were implemented using Azure Data Factory, data lake storage, and Microsoft Power BI, while integration middleware and message routing leveraged IBM Integration Bus and API based connectivity alongside IVR and Timegate integrations in adjacent workforce tooling.
Governance and rollout artifacts were produced using TOGAF aligned Solution Architecture Documents, Key Decision Documents, and roadmaps to coordinate stakeholder approval and phased implementations across HR, operations, and site management functions. Architecture considerations included high availability, resilience and disaster recovery design, identity and access management, and standardized operational handover procedures for the Infor WFM Workbrain environment.
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Hertz | Automotive | 26000 | $9.0B | United States | Infor | Infor WFM Workbrain | Workforce Management | 2014 | n/a |
In 2014 Hertz implemented Infor WFM Workbrain as its Workforce Management application for Hertz Equipment Rental across the United States and Canada. The deployment focused on core timekeeping and scheduling capabilities delivered by Infor WFM Workbrain and was led by the company HRIS function.
Implementation workstreams included process design sessions, detailed requirements gathering, and configuration and design of time capture and scheduling workflows. The team configured timekeeping and scheduling modules in Infor WFM Workbrain, applying standard Workforce Management controls such as attendance tracking and schedule rules, and executed integration logic and end to end testing with core HR systems.
Integrations were explicitly scoped to connect Infor WFM Workbrain with Hertz core HR processes to enable payroll readiness and workforce data synchronization, with operational coverage centered on HR and operations teams that support Hertz Equipment Rental in the US and Canada. The program design emphasized structured testing and integration sign off to align time and scheduling records with HR master data.
Governance for the initiative was managed by HRIS leadership with PMO engagement and HR governance committee oversight, using staged configuration, testing cycles, and project level change controls. Rollout activities were coordinated across regional operations and HR stakeholders to embed the Infor WFM Workbrain application into operational scheduling and timekeeping workflows.
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Queensland Health | Government | 109463 | $23.9B | Australia | Infor | Infor WFM Workbrain | Workforce Management | 2005 | n/a |
In 2005, Queensland Health implemented Infor WFM Workbrain. The Infor WFM Workbrain deployment functions as the enterprise Workforce Management application for time and attendance, rostering, and shift scheduling supporting payroll and HR operations across Queensland Health.
The implementation was configured to deliver core Workforce Management capabilities, including roster management, time capture and attendance processing, leave management, rules-based exception handling, and operational reporting. Configuration emphasized pay-rule alignment and support for fortnightly pay run workflows to ensure data readiness for payroll production.
Operational integration was implemented with SAPHR and myHR for employee master data validation and payroll reconciliation, and operational activities generated Solman logs that were used for troubleshooting and issue resolution. Workbrain served as the scheduling and timekeeping source system in the broader payroll and HR application landscape, enabling analysis and resolution of payroll system issues related to time and attendance data.
Governance and operational processes included procedural controls for PAN deletion, Ad hoc 5K processing, local deductions, Cat 6 reporting, deduction correction for pay run checks, and training programs to onboard payroll staff to ADF process, PIA and Purchase leave handling. Ongoing responsibilities included monitoring system activities that impact payroll production, participating in identification assessment and resolution of emergent payroll issues, and contributing to data quality processes for the fortnightly pay run.
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Automotive | 130 | $15M | United States | Infor | Infor WFM Workbrain | Workforce Management | 2020 | n/a |
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Retail | 20000 | $4.6B | New Zealand | Infor | Infor WFM Workbrain | Workforce Management | 2007 | n/a |
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Buyer Intent: Companies Evaluating Infor WFM Workbrain
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Infor WFM Workbrain. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Infor WFM Workbrain for Workforce Management include:
- Nomura Research Institute (NRI), a Japan based Professional Services organization with 16708 Employees
- Books A Million, a United States based Retail company with 6000 Employees
- Queensland Government, a Australia based Government organization with 265887 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Nomura Research Institute (NRI) | Professional Services | 16708 | $5.1B | Japan | 2025-12-15 |
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Books A Million | Retail | 6000 | $600M | United States | 2025-10-16 |
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Queensland Government | Government | 265887 | $60.1B | Australia | 2025-07-02 |
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Manufacturing | 450 | $90M | India | 2025-05-22 |
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Transportation | 136900 | $54.2B | United States | 2025-04-10 |
FAQ - APPS RUN THE WORLD Infor WFM Workbrain Coverage
Infor WFM Workbrain is a Workforce Management solution from Infor.
Companies worldwide use Infor WFM Workbrain, from small firms to large enterprises across 21+ industries.
Organizations such as Compass Group, Queensland Health, Alcoa, Hertz and Woolworths New Zealand are recorded users of
Infor WFM Workbrain for Workforce Management.
Companies using Infor WFM Workbrain are most concentrated in Leisure and Hospitality, Government and Oil, Gas and Chemicals, with adoption spanning over 21 industries.
Companies using Infor WFM Workbrain are most concentrated in United Kingdom, Australia and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Infor WFM Workbrain across Americas, EMEA, and APAC.
Companies using Infor WFM Workbrain range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 14.29%, large organizations with 1,001-10,000 employees - 14.29%, and global enterprises with 10,000+ employees - 71.43%.
Customers of Infor WFM Workbrain include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Infor WFM Workbrain customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Workforce Management.