Top Chatbots and Conversational AI Software Apps, Market Size and Forecast
Since 2010, our global team of researchers has been studying the patterns of the Chatbots and Conversational AI software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our Chatbots and Conversational AI software market size and forecast assumptions and perhaps the rise and fall of certain Chatbots and Conversational AI vendors.
- Top 10 Chatbots and Conversational AI software vendors, market share, 2010-to-present, and five-year forecast
- 2010-to-present Chatbots and Conversational AI software market by revenue Type (on-prem vs cloud vs AI)
- 2010-to-present Chatbots and Conversational AI software market by customer size (revenue, employees, asset)
- 2010-to-present Chatbots and Conversational AI software market by industry (21 verticals)
- 2010-to-present Chatbots and Conversational AI software market by geography (city, state, country, region)
- 2010-to-present Chatbots and Conversational AI software market by channel (direct vs indirect)
- 2010-to-present Chatbots and Conversational AI software market by product market share
Some of the Chatbots and Conversational AI apps that we have been tracking include: Tawk.to, Hubspot Live Chat, LiveChat, Zendesk Chat, Rocket.chat, HubSpot Conversations, Tidio Live Chat, Zoho SalesIQ, Drift AI Chatbot, Olark Live Chat, Apple Business Chat, LivePerson Conversational Cloud, Pure Chat, JivoChat, Salesforce Chat (formerly Salesforce Live Agent), Freshdesk Messaging (Formerly Freshchat), Crisp, TeamSupport SnapEngage, Ruby Live Chat, Gubagoo ChatSmart and many others.
| Logo | Vendor | Product | Category | Market | Records |
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Cresta | Cresta Agent Assist | Chatbots and Conversational AI | AI-Powered Application | 3 |
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Gupy | Gupy AI Agents | Chatbots and Conversational AI | AI-Powered Application | 3 |
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Bik | Bik Chatbot | Chatbots and Conversational AI | AI-Powered Application | 3 |
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AnyMind Group | AnyMind AnyChat | Chatbots and Conversational AI | AI-Powered Application | 3 |
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Asgatech, a Teqneyat Company | Asgatech Asgabot | Chatbots and Conversational AI | AI-Powered Application | 3 |
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Fooyo | Fooyo AI Travel Assistant | Chatbots and Conversational AI | AI-Powered Application | 3 |
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Electronic Documents Centre | EDC Conversational AI | Chatbots and Conversational AI | AI-Powered Application | 3 |
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eBSEG | eBSEG Digital Bot Platform | Chatbots and Conversational AI | AI-Powered Application | 3 |
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AlloReview | AlloReview AlloBot | Chatbots and Conversational AI | AI-Powered Application | 3 |
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CXP Lab | CXP Lab AI BOT | Chatbots and Conversational AI | AI-Powered Application | 3 |
Buyer Intent: Companies Evaluating Chatbots and Conversational AI Apps
- Mercor, a United States based Professional Services organization with 150 Employees
- Agromate Holdings, a Malaysia based Manufacturing company with 200 Employees
- Target, a United States based Retail organization with 440000 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Mercor | Professional Services | 150 | $75M | United States | 2026-05-04 | |
| Agromate Holdings | Manufacturing | 200 | $30M | Malaysia | 2026-04-24 | |
| Target | Retail | 440000 | $106.6B | United States | 2026-04-21 | |
| Professional Services | 90 | $17M | New Zealand | 2026-02-27 | ||
| Education | 30 | $3M | Romania | 2026-01-25 | ||
| Education | 21100 | $2.5B | United States | 2026-01-22 | ||
| Professional Services | 10 | $1M | United Kingdom | 2026-01-07 | ||
| Banking and Financial Services | 4700 | $188M | India | 2025-12-06 | ||
| Professional Services | 570 | $60M | United States | 2025-11-21 | ||
| Communications | 220 | $20M | Indonesia | 2025-11-20 |