List of Conga CLM (formerly Apttus CLM) Customers
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Since 2010, our global team of researchers has been studying Conga CLM (formerly Apttus CLM) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Conga CLM (formerly Apttus CLM) for Contract Lifecycle Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Conga CLM (formerly Apttus CLM) for Contract Lifecycle Management include: Amazon, a United States based Retail organisation with 1578000 employees and revenues of $637.96 billion, CVS Health, a United States based Healthcare organisation with 219000 employees and revenues of $372.81 billion, Cardinal Health, a United States based Healthcare organisation with 53084 employees and revenues of $222.58 billion, JPMorgan Chase, a United States based Banking and Financial Services organisation with 317233 employees and revenues of $180.60 billion, FedEx, a United States based Transportation organisation with 50000 employees and revenues of $87.69 billion and many others.
Contact us if you need a completed and verified list of companies using Conga CLM (formerly Apttus CLM), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Conga CLM (formerly Apttus CLM) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Abiomed | Life Sciences | 2003 | $1.0B | United States | Conga | Conga CLM (formerly Apttus CLM) | Contract Lifecycle Management | 2018 | n/a |
In 2018, Abiomed deployed Conga CLM (formerly Apttus CLM) as its Contract Lifecycle Management solution. The implementation paired Conga CLM with Conga Composer to automate contract authoring, document generation, and negotiation workflow orchestration within the sales process.
Conga CLM was integrated with Salesforce CPQ so Salesforce CPQ remained the quoting engine while Conga CLM ingested quote outputs for contract creation and execution. Conga Composer generated standardized weekly sales update packages and contract documents, reducing manual preparation by field sales representatives.
The rollout targeted the sales organization and sales operations, focusing on quote to contract handoff and negotiation management. Configuration emphasized template libraries, clause reuse, and approval routing to standardize documents and accelerate negotiation cycles.
Abiomed reported that the deployment slashed the time reps spent creating weekly sales updates, accelerated the contract negotiation process, and reduced sales process cycle time. Governance changes included centralized document standards and workflow based approvals to maintain control over Contract Lifecycle Management processes.
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Adobe | Professional Services | 31360 | $23.8B | United States | Conga | Conga CLM (formerly Apttus CLM) | Contract Lifecycle Management | 2013 | n/a |
In 2013, Adobe implemented Conga CLM (formerly Apttus CLM) as its Contract Lifecycle Management platform. The Conga CLM implementation was deployed as a managed package inside the Salesforce ecosystem, integrating with Sales Cloud, Community Cloud and CPQ to centralize quoting, proposal generation and the agreement lifecycle for sales and legal teams.
The deployment leveraged core Conga CLM modules and Apttus CLM capabilities including Agreements, Line Items, Price Lists, Templates, Categories, Orders and Quote/Proposal objects, plus merge server and X-Author for Word template management, specifically XAuthor FX2 functionality. Configuration work included approval matrices and approval rules, process builder flows, advanced field types and field dependencies, page layouts and object and field level security to support automated approvals and template-driven contract generation.
Technical integration points and architecture incorporated Conga Composer and DocuSign for document generation and e-signature, marketing and engagement integrations such as Marketo and ExactTarget, and platform integration tooling including SnapLogic for data movement and SQL Server for backend data tasks. The implementation included Single Sign On using SAML 2.0 for enterprise authentication, and operational toolchain connections to Jenkins, ServiceNow, Anaplan, Corticon, Tableau and Splunk as part of release, governance and reporting workflows.
Development and governance work was centered in Salesforce with custom Apex triggers, Apex classes, Batch Apex and schedulable jobs, Lightning components and Aura framework work, Visualforce pages and templates, SOQL/SOSL queries, and reusable UI components. Rollout and support followed Agile sprint practices using deployment managers, with business process owners from Sales and Legal Services driving requirements, and governance enforced through profiles, validation rules, approval processes and formal template management to standardize contract authoring and approval workflows.
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Allstate | Insurance | 55000 | $67.7B | United States | Conga | Conga CLM (formerly Apttus CLM) | Contract Lifecycle Management | 2016 | n/a |
In 2016 Allstate implemented Conga CLM, formerly Apttus CLM, to centralize contract administration and standardize Contract Lifecycle Management across the enterprise. The implementation targeted core contracting use cases including authoring, template management, clause libraries, redlining and version control, and automated approval workflows to support legal and commercial contract processes.
Configuration emphasized role based access controls, configurable business rules for approvals, and template driven document generation to reduce manual composition risk. The Conga CLM deployment included contract obligation capture and renewal notification capabilities consistent with Contract Lifecycle Management best practices, and was configured with clause and template governance to enforce standardized language.
Operational coverage focused on legal, procurement, and commercial lines teams, with governance structured around centralized workflow ownership and a staged rollout model to align contract approval chains and signatory authorities. Change management included process mapping and adoption activities to embed CLM driven workflows into existing contract review and execution practices.
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Amazon | Retail | 1578000 | $638.0B | United States | Conga | Conga CLM (formerly Apttus CLM) | Contract Lifecycle Management | 2017 | n/a |
In 2017, Amazon deployed Conga CLM formerly Apttus CLM to support its Contract Lifecycle Management capability. The implementation was developed on the Force.com platform, aligning the Conga CLM application with Salesforce data models and platform services to enable native object mapping and declarative customization.
The Conga CLM implementation focused on core contract lifecycle modules including contract authoring and template management, approval and workflow automation, clause and obligation libraries, and centralized contract repository functions common to Contract Lifecycle Management systems. Configuration emphasized declarative workflows and metadata-driven templates to accelerate quote-to-contract processes and maintain consistent legal language across agreements.
Integrations were implemented with Apttus Configure Price Quote CPQ to synchronize quote-level data into Conga CLM, supporting an automated handoff from configured quotes to contract generation and ensuring contract records referenced Salesforce CRM identifiers. The Force.com native deployment facilitated data consistency between sales, contract, and CRM objects, reducing the need for middleware for core quote-to-contract interactions.
Operational ownership centered on legal operations, commercial contracting teams, and sales administration, with governance controls implemented through role-based access and workflow approvals on the Salesforce platform. The rollout emphasized configuration governance, template lifecycle management, and centralized administration to maintain contract quality and enforce standardized approval routing within Amazon.
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Aramark | Leisure and Hospitality | 1000 | $190M | United States | Conga | Conga CLM (formerly Apttus CLM) | Contract Lifecycle Management | 2016 | n/a |
In 2016 Aramark implemented Conga CLM, formerly Apttus CLM, for Contract Lifecycle Management to centralize corporate contract maintenance and gain deeper insight into global agreements. The deployment targeted the legal organization and corporate contract owners who had previously struggled to draft regionally and maintain a searchable, company wide contract inventory.
The implementation emphasized core Contract Lifecycle Management capabilities typical for this category, including a centralized contract repository, enhanced search and reporting to surface terms across agreements, template and clause management to enable drafting by region, and automated approval workflows to reduce manual routing. Conga CLM was configured to support contract authoring, structured metadata tagging, and orchestration of review and signature steps to streamline standard contracting lifecycles.
Operational coverage centered on corporate level agreements and cross functional use by legal, procurement, and business unit contract owners, providing visibility into global agreements rather than isolated, file based management. The rollout focused on establishing a single source of truth for contract records and standardizing templates for regional drafting and negotiation, improving governance across sites and business lines.
Governance and process changes included formalizing approval workflows, instituting standardized templates and clause libraries, and shifting lawyers away from time consuming manual reviews to higher value negotiation tasks. Prior to Conga CLM finding information required pulling all contracts and assigning lawyers to review them, a process that could take a day or more, and with Conga CLM Aramark reported streamlined contract management processes and deeper insight into global agreements.
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Professional Services | 1500 | $280M | United States | Conga | Conga CLM (formerly Apttus CLM) | Contract Lifecycle Management | 2022 | n/a |
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Life Sciences | 566 | $120M | United States | Conga | Conga CLM (formerly Apttus CLM) | Contract Lifecycle Management | 2018 | n/a |
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Healthcare | 8591 | $2.2B | United States | Conga | Conga CLM (formerly Apttus CLM) | Contract Lifecycle Management | 2018 | n/a |
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Banking and Financial Services | 50000 | $15.0B | United States | Conga | Conga CLM (formerly Apttus CLM) | Contract Lifecycle Management | 2018 | n/a |
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Professional Services | 1850 | $700M | United States | Conga | Conga CLM (formerly Apttus CLM) | Contract Lifecycle Management | 2018 | n/a |
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Buyer Intent: Companies Evaluating Conga CLM (formerly Apttus CLM)
- Weyerhaeuser Company, a United States based Manufacturing organization with 9264 Employees
- American Express, a United States based Banking and Financial Services company with 75100 Employees
- Ace Data Centers, a United States based Professional Services organization with 15 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Weyerhaeuser Company | Manufacturing | 9264 | $10.2B | United States | 2026-02-24 | |
| American Express | Banking and Financial Services | 75100 | $65.9B | United States | 2026-01-14 | |
| Ace Data Centers | Professional Services | 15 | $2M | United States | 2026-01-06 | |
| Banking and Financial Services | 10 | $1M | United States | 2025-12-16 | ||
| Professional Services | 110 | $11M | Malaysia | 2025-11-20 | ||
| Communications | 10 | $1M | Poland | 2025-08-10 | ||
| Non Profit | 250 | $35M | United Kingdom | 2024-07-31 |