List of Duck Creek Insights Customers
Boston, 2210, MA,
United States
Since 2010, our global team of researchers has been studying Duck Creek Insights customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Duck Creek Insights for Analytics and BI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Duck Creek Insights for Analytics and BI include: The Hartford Insurance Group, a United States based Insurance organisation with 19900 employees and revenues of $20.00 billion, MedPro Group, a United States based Insurance organisation with 1100 employees and revenues of $2.00 billion, Grupo Ageas Portugal, a Portugal based Insurance organisation with 1335 employees and revenues of $1.96 billion, Utica National Insurance Group, a United States based Insurance organisation with 1400 employees and revenues of $1.70 billion, Hollard Insurance Australia, a Australia based Insurance organisation with 1600 employees and revenues of $1.49 billion and many others.
Contact us if you need a completed and verified list of companies using Duck Creek Insights, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Duck Creek Insights customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Arbella Insurance | Insurance | 1000 | $1.0B | United States | Duck Creek Technologies | Duck Creek Insights | Analytics and BI | 2018 | Cognizant |
In 2018, Arbella Insurance implemented Duck Creek Insights, an Analytics and BI application, to centralize analytics for its personal lines operations. Duck Creek Insights was positioned to ingest product, pricing, and claims data to support pricing analysis, product configuration decisions, and agent and customer interaction analytics.
The implementation emphasized analytics and reporting capabilities typical of the Analytics and BI category, including configurable dashboards, operational reporting, and self service data exploration to support underwriting and product teams. Arbella referenced low code product configuration tools in the Duck Creek suite as part of the same initiative, enabling business users to work with product definitions and pricing rules without heavy IT intervention.
Duck Creek Insights was deployed as part of Duck Creek OnDemand, integrating with Duck Creek Rating, Policy, Billing, Claims, Producer, and Distribution Management as part of a suite rollout. Cognizant served as the systems integrator, implementing the cloud native OnDemand SaaS deployment model and coordinating data flows across the Duck Creek modules to provide a unified analytics feed for personal lines.
Governance and operating model changes accompanied the rollout, with Arbella shifting operational responsibilities to the OnDemand service to reduce routine IT maintenance and accelerate speed to market. Arbella explicitly cited objectives of increasing speed to market, improving product flexibility, and easing connection to the insurtech ecosystem, and noted that Duck Creek Insights would help advance data analytics and make interactions easier for agents and customers.
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Avant Insurance | Insurance | 600 | $324M | Australia | Duck Creek Technologies | Duck Creek Insights | Analytics and BI | 2019 | n/a |
In 2019 Avant Insurance implemented Duck Creek Insights as part of its Duck Creek OnDemand deployment to strengthen analytics across its insurance operations. The implementation sits within Duck Creek OnDemand running in the Microsoft Azure cloud, aligning Duck Creek Insights with the broader Duck Creek suite that Avant deployed for Policy, Rating, and Billing to support member-facing services.
Duck Creek Insights was configured to deliver Analytics and BI capabilities including centralized reporting, configurable dashboards, and data visualization to support underwriting, product configuration, billing reconciliation, and customer service workflows. The implementation leveraged the Duck Creek suite architecture and the configuration-driven tooling that Avant had adopted with Duck Creek Rating, enabling business users to modify analytics views and reporting artifacts without heavy custom development.
Operationally the deployment connected Analytics and BI to the Policy, Rating, and Billing OnDemand modules within the Duck Creek environment, creating a unified data surface for member experience, product tailoring, and operational monitoring across Avant Insurance Limited. The scope emphasized insurer business functions such as product management, member engagement, claims support, and billing operations, using Duck Creek Insights to surface metrics and analytics aligned to those domains.
Governance focused on embedding the new analytics capabilities into Avant’s next-generation enterprise architecture, with configuration-led change processes and cross-functional ownership between IT and business teams to accelerate speed to market and agility. The implementation supported Avant’s stated objectives of uplifting customer experience and enabling more personalized member products by operationalizing Analytics and BI through Duck Creek Insights within the Duck Creek OnDemand cloud environment.
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Core Specialty Insurance | Insurance | 600 | $150M | United States | Duck Creek Technologies | Duck Creek Insights | Analytics and BI | 2024 | n/a |
In 2024, Core Specialty Insurance implemented Duck Creek Insights for Analytics and BI to support underwriting and e-commerce business functions and to centralize transactional and pricing analytics. The deployment positioned Duck Creek Insights as the primary Analytics and BI layer within the Duck Creek environment, providing a unified view for product decisioning and underwriter surveillance.
Configuration emphasized operational dashboards, ad hoc analytics, trend detection, and alerting capabilities that surface emerging underwriting patterns. Duck Creek Insights was configured to ingest production transaction feeds and deliver near real time visualization and automated alerts to underwriting and product teams, enabling faster identification of rate or rule issues and more rapid production changes.
Operational coverage included underwriting and e-commerce, with governance implemented through analytics review workflows and an expedited change management process to push updates into production quickly. Kardiner Cadet, SVP of e-Commerce, credited Core Specialty Insurance's loss ratios being 20% lower than initial expectations in part to the ability to make changes in Duck Creek and deploy them into production very quickly when underwriters identify emerging trends.
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Insurance | 250 | $350M | United States | Duck Creek Technologies | Duck Creek Insights | Analytics and BI | 2018 | n/a |
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Insurance | 660 | $150M | United States | Duck Creek Technologies | Duck Creek Insights | Analytics and BI | 2015 | n/a |
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Insurance | 250 | $27M | United States | Duck Creek Technologies | Duck Creek Insights | Analytics and BI | 2018 | n/a |
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Insurance | 1335 | $2.0B | Portugal | Duck Creek Technologies | Duck Creek Insights | Analytics and BI | 2018 | n/a |
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Insurance | 1733 | $1.2B | United States | Duck Creek Technologies | Duck Creek Insights | Analytics and BI | 2023 | n/a |
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Insurance | 1600 | $1.5B | Australia | Duck Creek Technologies | Duck Creek Insights | Analytics and BI | 2024 | Xceedance |
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Professional Services | 950 | $300M | United States | Duck Creek Technologies | Duck Creek Insights | Analytics and BI | 2016 | n/a |
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Buyer Intent: Companies Evaluating Duck Creek Insights
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