List of Duck Creek Suite Customers
Duck Creek Technologies
100 Summer St 8th Floor Suite #801,
Boston, 2210, MA,
United States
Boston, 2210, MA,
United States
1 833-798-7789
Professional Services
1900
$375M
Since 2010, our global team of researchers has been studying Duck Creek Suite customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Duck Creek Suite for Insurance ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Duck Creek Suite for Insurance ERP include: American International Group (AIG), a United States based Insurance organisation with 25000 employees and revenues of $47.25 billion, HDFC ERGO General Insurance, a India based Insurance organisation with 11181 employees and revenues of $18.50 billion, Aon Ireland, a Ireland based Professional Services organisation with 60000 employees and revenues of $15.70 billion, Chubb USA, a United States based Insurance organisation with 31000 employees and revenues of $13.02 billion, AXIS Capital, a Bermuda based Insurance organisation with 1876 employees and revenues of $6.02 billion and many others.
Contact us if you need a completed and verified list of companies using Duck Creek Suite, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
The Duck Creek Suite customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Services and Operations software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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1st Central Insurance | Insurance | 1200 | $590M | United Kingdom | Duck Creek Technologies | Duck Creek Suite | Insurance ERP | 2019 | n/a |
In 2019, 1st Central Insurance implemented Duck Creek Suite as an Insurance ERP to centralize policy administration, billing, and claims processing across its United Kingdom operations. The deployment positioned Duck Creek Suite as the core platform for policy lifecycle management and product configuration within the insurer’s technology estate.
The implementation focused on core modules typical for Insurance ERP, including policy administration, billing, claims management, and rating and underwriting rule engines. Configuration work emphasized product model standardization, policy lifecycle automation, and rule-driven rating to align product definitions and underwriting logic. Duck Creek Suite was configured to host master data for policies, customers, and pricing artifacts.
Operational scope covered underwriting, claims, finance, and customer service teams within 1st Central Insurance, aligning business functions around a centralized Insurance ERP application in the United Kingdom. Data modeling and common policy schemas were established to support shared master records and consistent operational workflows across departments.
Governance included a product and rules governance model with formal change control for rating and policy product updates and staged rollouts across business units. Training and process standardization efforts were instituted to embed workflow orchestration and policy lifecycle automation into day to day operations.
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AmBank | Banking and Financial Services | 8200 | $1.1B | Malaysia | Duck Creek Technologies | Duck Creek Suite | Insurance ERP | 2019 | n/a |
In 2019, AmBank implemented Duck Creek Suite as its Insurance ERP to consolidate core insurance operations. The deployment targeted modular policy administration, billing, claims management and rating capabilities to support underwriting, distribution, finance and claims business functions. The implementation reflects AmBank as a listed customer of Duck Creek Technologies.
The Duck Creek Suite implementation leveraged the product suite's modular configuration, rules-based rating engine and policy modeling to centralize product configuration and automate billing workflows consistent with Insurance ERP functionality. System workflows were aligned with underwriting and claims processing, and the deployment included standard interface points typical for insurance environments such as accounting, distribution channel systems and customer service platforms. Governance focus emphasized configurable business rules and product lifecycle management to provide operational control over underwriting and policy administration processes.
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American International Group (AIG) | Insurance | 25000 | $47.3B | United States | Duck Creek Technologies | Duck Creek Suite | Insurance ERP | 2015 | n/a |
In 2015, American International Group (AIG) implemented Duck Creek Suite as an Insurance ERP to consolidate policy administration and core underwriting functions. The initial implementation established a standardized platform for policy lifecycle management and rating across property and casualty lines.
Duck Creek Suite was configured to deliver policy administration, rating, underwriting configuration, and product model management, leveraging rules based engines and configurable workflows to reduce the need for bespoke code. The deployment focused on configuration driven product templates and workflow orchestration to support quote, bind, endorse and renew processes. Duck Creek Suite was instrumented to centralize business rules and product configuration for faster product rollouts.
Operational scope included underwriting, distribution relations, and operations teams across AIG's global footprint, aligning platform capabilities with enterprise underwriting workflows. In May 2020 AIG standardized on Duck Creek OnDemand as its global SaaS delivery model, moving the broader estate to a cloud based operating model that provides vendor delivered services, support and continuous functional delivery. The SaaS orientation formalized a centralized policy administration standard and rationalized integration patterns with billing, claims and distribution channels.
Governance was organized to centralize product and rules ownership under a global underwriting platform, enabling standardized change control and a configuration lifecycle across regions and business units. The deployment supported process standardization for underwriting and product governance, and established a single application stack for policy administration within the Insurance ERP category.
AIG articulated explicit objectives from the program including underwriting excellence, enhanced user and customer experience, and improved operational efficiency. Duck Creek OnDemand's cloud based delivery model was cited as the mechanism to continuously deliver new functionality to support those objectives.
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Aon Ireland | Professional Services | 60000 | $15.7B | Ireland | Duck Creek Technologies | Duck Creek Suite | Insurance ERP | 2019 | n/a |
In 2019 Aon Ireland implemented Duck Creek Suite as an Insurance ERP solution. Aon Ireland is listed as a customer by Duck Creek and represents the firm’s Irish insurance operations within a 60,000 employee professional services organization. The engagement reflects adoption of a modular Insurance ERP platform to standardize policy and transaction processing across insurance business functions.
The Duck Creek Suite implementation centered on core Insurance ERP capabilities including policy administration, billing, claims management, rating, and underwriting product modeling, configured to support end-to-end policy lifecycle workflows. Architecture emphasis aligns with modular suite patterns, with configurable product models, rules-driven rating and billing engines, and workflow orchestration for underwriting and claims teams. Operational scope included Irish underwriting, policy administration, billing and claims functions, with governance focused on centralized configuration control, role-based access, and product governance to manage insurance product lifecycle.
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AXIS Capital | Insurance | 1876 | $6.0B | Bermuda | Duck Creek Technologies | Duck Creek Suite | Insurance ERP | 2019 | n/a |
In 2019, AXIS Capital implemented Duck Creek Suite as its Insurance ERP to standardize reporting, enable easier upgrades, and reduce ongoing maintenance across core insurance operations. The deployment focused on policy, claims, and sales workflows, positioning Duck Creek Suite to support claims handling, quoting, and reporting as primary functional areas.
AXIS configured Duck Creek Suite to process claims more efficiently and to streamline sales and quoting, while standardizing report formats to improve operational visibility. The implementation emphasized data capture and analytics capabilities so teams can mine deeper data insights from policy and claims records, and the Duck Creek Suite architecture was leveraged to simplify future upgrades and maintenance.
Operational coverage included claims operations, distribution and sales quoting workflows, underwriting adjacent functions, and centralized reporting for finance and risk teams. Configuration work centered on claims lifecycle automation, quoting throughput improvements, and a unified reporting taxonomy to reduce manual reconciliation across departments.
Governance changes focused on centralized report governance and release cadence controls to take advantage of the Duck Creek Suite upgrade model. According to AXIS, the move has substantially improved the operating environment and allowed the company to find and create new business opportunities that otherwise were not available two years ago, while delivering the stated benefit of less maintenance.
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Insurance | 329 | $87M | United States | Duck Creek Technologies | Duck Creek Suite | Insurance ERP | 2020 | n/a |
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Insurance | 200 | $38M | United States | Duck Creek Technologies | Duck Creek Suite | Insurance ERP | 2020 | n/a |
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Insurance | 1427 | $657M | United States | Duck Creek Technologies | Duck Creek Suite | Insurance ERP | 2016 | n/a |
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Insurance | 453 | $500M | United States | Duck Creek Technologies | Duck Creek Suite | Insurance ERP | 2021 | n/a |
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Insurance | 50 | $25M | United States | Duck Creek Technologies | Duck Creek Suite | Insurance ERP | 2025 | n/a |
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Buyer Intent: Companies Evaluating Duck Creek Suite
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Duck Creek Suite. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Duck Creek Suite for Insurance ERP include:
- General Beverage Sales Co., a United States based Distribution organization with 1000 Employees
- HTC Global Services, a United States based Professional Services company with 11000 Employees
- Northbridge Financial Corporation, a Canada based Insurance organization with 1804 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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General Beverage Sales Co. | Distribution | 1000 | $114M | United States | 2026-03-12 |
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HTC Global Services | Professional Services | 11000 | $1.0B | United States | 2026-03-09 |
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Northbridge Financial Corporation | Insurance | 1804 | $180M | Canada | 2026-02-04 |
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Education | 6036 | $897M | United States | 2026-01-27 |
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Construction and Real Estate | 914 | $120M | United States | 2026-01-14 |
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Professional Services | 65 | $13M | United States | 2026-01-12 |
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Professional Services | 77 | $3M | India | 2026-01-07 |
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Professional Services | 4900 | $836M | China | 2025-12-18 |
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Construction and Real Estate | 100 | $5M | United States | 2025-12-03 |
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Manufacturing | 300 | $50M | Switzerland | 2025-11-25 |
FAQ - APPS RUN THE WORLD Duck Creek Suite Coverage
Duck Creek Suite is a Insurance ERP solution from Duck Creek Technologies.
Companies worldwide use Duck Creek Suite, from small firms to large enterprises across 21+ industries.
Organizations such as American International Group (AIG), HDFC ERGO General Insurance, Aon Ireland, Chubb USA and AXIS Capital are recorded users of
Duck Creek Suite for Insurance ERP.
Companies using Duck Creek Suite are most concentrated in Insurance and Professional Services, with adoption spanning over 21 industries.
Companies using Duck Creek Suite are most concentrated in United States, India and Ireland, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Duck Creek Suite across Americas, EMEA, and APAC.
Companies using Duck Creek Suite range from small businesses with 0-100 employees - 9.09%, to mid-sized firms with 101-1,000 employees - 42.42%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 15.15%.
Customers of Duck Creek Suite include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Duck Creek Suite customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Insurance ERP.