List of Epic Reporting Workbench Customers
Epic Systems
1979 Milky Way,
Verona, 53593, WI,
United States
Verona, 53593, WI,
United States
1 608-271-9000
Professional Services
14000
$5.8B
Since 2010, our global team of researchers has been studying Epic Reporting Workbench customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Epic Reporting Workbench for Analytics and BI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Epic Reporting Workbench for Analytics and BI include: Intermountain Health, a United States based Healthcare organisation with 64000 employees and revenues of $16.10 billion, Cleveland Clinic, a United States based Healthcare organisation with 82608 employees and revenues of $15.94 billion, Universal Health Services, a United States based Healthcare organisation with 99300 employees and revenues of $15.83 billion, NYU Langone Health, a United States based Non Profit organisation with 51000 employees and revenues of $8.30 billion, Mercy, a United States based Healthcare organisation with 45005 employees and revenues of $8.00 billion and many others.
Contact us if you need a completed and verified list of companies using Epic Reporting Workbench, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Access Community Health Network | Healthcare | 1200 | $186M | United States | Epic Systems | Epic Reporting Workbench | Analytics and BI | 2017 | n/a |
In 2017, Access Community Health Network implemented Epic Reporting Workbench as part of its Analytics and BI portfolio to centralize operational and clinical reporting for the Chicago-based network. The deployment was positioned to support reporting and decision support workflows across clinical operations, revenue cycle, and analytics teams and relied on dedicated reporting staff including senior report developers.
The Epic Reporting Workbench implementation focused on report development, scheduling, distribution and data extract design. Functional capabilities documented in the environment include detailed query design and stored procedure development in Microsoft SQL Server, report scheduling and automated distribution, report inventory and documentation, and cross-training and knowledge transfer to sustain report lifecycle activities.
Integrations were implemented with Epic Clarity reporting and the ACCESS data warehouse, with Microsoft SQL Server Reporting Services used for report creation and delivery and downstream visualization referenced for Power BI and SAP Business Objects. Operational coverage included IS application analysts, data warehouse architects, senior report developers, and business users in ambulatory and professional billing functions.
Governance and process changes emphasized maintaining an authoritative report inventory, written documentation aligned to ACCESS IS policy and procedures, vendor management for licensed reporting applications, adoption of reporting best practices, and coordinated issue resolution and specification-driven development to operationalize ongoing maintenance and scheduling.
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Ahs Management Company | Healthcare | 24900 | $6.0B | United States | Epic Systems | Epic Reporting Workbench | Analytics and BI | 2016 | n/a |
In 2016, Ardent Health implemented Epic Reporting Workbench as its Analytics and BI application. The deployment centralized reporting access for three regional markets, Northeast Oklahoma, Amarillo Texas, and Albuquerque New Mexico, and extended support to the corporate office in Nashville Tennessee, aligning reporting delivery with executive, clinical leadership, and finance stakeholders.
Ardent Health configured Epic Reporting Workbench to support custom report development and operational report maintenance, with hands on development using SSMS, SSIS, and SAP Business Objects Crystal Reports. Developers produced T SQL driven extracts and Business Objects reports for executive users, healthcare directors and financial analysts, and they routinely updated reports when Epic data models were revised or fields were deprecated.
Operational integrations and orchestration included a ticket queue to manage incoming report requests across three markets and the corporate office, a report request system built with MS SharePoint Designer, and scheduled file transfers coordinated via GoAnywhere for FTP and sFTP jobs. The team coordinated cross department meetings to validate reports and demonstrate reporting functions, and provided end user education on Epic Reporting Workbench to ensure consistent consumption and handoff across clinical, quality, and finance teams.
Governance centered on structured request intake, prioritization workflows and committee reporting controls, with reports developed specifically for submission to governing committees and hospital quality programs to ensure compliance with state regulations and incentive programs. Ongoing operational activities emphasized troubleshooting, report validation, and interdepartmental coordination rather than large scale re platform changes.
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Allina Health | Healthcare | 28500 | $5.8B | United States | Epic Systems | Epic Reporting Workbench | Analytics and BI | 2015 | n/a |
In 2015 Allina Health implemented Epic Reporting Workbench as part of its Analytics and BI environment to centralize reporting for clinical, financial and operational teams. The deployment supported assignments across the Epic Professional Billing team, MyChart reporting, Home Health and Hospice reporting, and the General Reporting Workbench and Radar teams, with BI linkage to Qlikview for downstream analytics.
Epic Reporting Workbench was used to author and operationalize a mix of operational and clinical reports, including Resolute Professional Billing reports, Medicare split billing logic, InBasket messaging metrics, Smartset usage, Encounter Analysis, Patient FYI Flags, Health Maintenance topics, lab order reporting, and immunization reporting. The implementation included extensive Clarity and EDW report development, and staff achieved Epic Resolute Professional Billing and Cogito Fundamentals certification to support configuration and report validation.
Integrations were executed with Epic Clarity, the enterprise Data Warehouse EDW, and Chronicles for transaction level reconciliation, with Reporting Workbench feeding Qlikview for BI consumption and MyChart for patient facing report visibility. Operational coverage explicitly spanned financial services, clinical operations, professional billing, and home health and hospice reporting domains, and included month end reconciliation processes between Chronicles, Clarity and the EDW.
Governance and process work centered on a ticket intake and prioritization workflow, cross training between RWB and Clarity reporting, and special project leadership for system wide initiatives. The team lead role included authoring over 150 custom Clarity and EDW reports, acting as lead report writer for the Epic 2017 upgrade, and driving the system wide bad debt conversion and reporting change project.
Outcomes documented in the engagement include the design and implementation of a Medicare Wellness Split Billing report that collected upwards of $600,000 and established billing logic expected to enable correct billing at scale, plus consolidated month end reconciliation and upgraded reporting controls through Epic Reporting Workbench and associated EDW integration.
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Altru | Healthcare | 3500 | $60M | United States | Epic Systems | Epic Reporting Workbench | Analytics and BI | 2012 | n/a |
In 2012, Altru implemented Epic Reporting Workbench as part of its Analytics and BI portfolio. Epic Reporting Workbench was provisioned to deliver clinical and operational reporting, scheduled report distribution and ad hoc query capabilities to support clinical and administrative business functions across the organization.
The implementation leveraged in-house server build experience, including XML and .NET components, and configuration of master files and smarttools to produce report definitions and automated extract workflows. Master file build experience that informed the deployment included WDF, CER, ETX, LPP, ECL and related master files, and Reporting Workbench configuration was aligned with standard Analytics and BI patterns such as parameterized reports, saved searches and scheduled delivery.
Operational coverage for Epic Reporting Workbench extended across clinical departments and administrative areas that were already supported by the Epic suite, including Family Practice, Pediatrics, OB, GI, Internal Medicine, Cardiology, Urology, Wound Clinic, ENT, Therapy services, Pharmacy, Diabetes Center, Orthopedics, Prosthetics, Cancer Center, Emergency Department, NICU, ICU, Business Office, Patient Access and Medical Records, and into affiliate locations where Epic MyChart and EpicCare were in use. The relationship among Altru, Epic Reporting Workbench and Analytics and BI supported reporting needs tied to patient access, clinical workflow analysis, revenue cycle and medical records operations.
Governance and operational ownership rested with senior system analysts who were Epic certified and acted as project managers, responsible for analysis, build, testing, implementation and ongoing support. Security setup and SER configuration, provider setup and master file governance were part of the rollout controls, and ongoing support and optimization were handled internally by the Epic certified analyst team.
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Aspirus Wausau Hospital | Healthcare | 7000 | $2.1B | United States | Epic Systems | Epic Reporting Workbench | Analytics and BI | 2016 | n/a |
In 2016 Aspirus implemented Epic Reporting Workbench in the Analytics and BI category to centralize operational and clinical reporting across its health system. The deployment aligned with an analytics and reporting-focused team model, and the Applications Analyst - Reporting role was staffed to develop and deliver reporting solutions drawn from the organization’s Electronic Health Record and associated operational systems.
The implementation used Epic Reporting Workbench as the core reporting engine and relied on the broader Epic Cogito toolset, explicitly including Cogito SQL for extract and query work, Radar Dashboards for visualization, and SlicerDicer for ad hoc cohort analysis. Configuration emphasized report reuse versus proliferation, scheduled and on-demand report delivery patterns, and SQL-based data extracts where complex relational joins were required, consistent with the job description expectation of Microsoft SQL Server familiarity.
Epic Reporting Workbench was operated as part of the Epic Systems EHR landscape and covered analytics needs for clinical, financial and patient access functions across Aspirus’s footprint, which includes hospitals, clinics, home health, hospice, pharmacies and medical transport sites in Wisconsin and Upper Michigan. Integrations focused on Epic-native data models and Cogito tooling, with downstream consumption by departmental report consumers and analytic teams rather than third-party vendor integrations.
Governance centered on Aspirus’ internal reporting standards, an IT Service Management intake and SLA-driven fulfillment process, and formal content review and report maintenance cycles. The reporting team emphasized documentation, intake triage to determine reuse versus new builds, and adherence to publishing standards to manage the organization’s report inventory and maintain operational controls.
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Healthcare | 8800 | $1.2B | United States | Epic Systems | Epic Reporting Workbench | Analytics and BI | 2017 | n/a |
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Healthcare | 1200 | $350M | United States | Epic Systems | Epic Reporting Workbench | Analytics and BI | 2017 | n/a |
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Healthcare | 82608 | $15.9B | United States | Epic Systems | Epic Reporting Workbench | Analytics and BI | 2012 | n/a |
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Healthcare | 14466 | $2.6B | United States | Epic Systems | Epic Reporting Workbench | Analytics and BI | 2019 | n/a |
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Healthcare | 1100 | $350M | United States | Epic Systems | Epic Reporting Workbench | Analytics and BI | 2018 | n/a |
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FAQ - APPS RUN THE WORLD Epic Reporting Workbench Coverage
Epic Reporting Workbench is a Analytics and BI solution from Epic Systems.
Companies worldwide use Epic Reporting Workbench, from small firms to large enterprises across 21+ industries.
Organizations such as Intermountain Health, Cleveland Clinic, Universal Health Services, NYU Langone Health and Mercy are recorded users of
Epic Reporting Workbench for Analytics and BI.
Companies using Epic Reporting Workbench are most concentrated in Healthcare and Non Profit, with adoption spanning over 21 industries.
Companies using Epic Reporting Workbench are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Epic Reporting Workbench across Americas, EMEA, and APAC.
Companies using Epic Reporting Workbench range from small businesses with 0-100 employees - 2.94%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 52.94%, and global enterprises with 10,000+ employees - 44.12%.
Customers of Epic Reporting Workbench include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Epic Reporting Workbench customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Analytics and BI.