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● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

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● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

List of Freshdesk Messaging (Formerly Freshchat) Customers

Freshworks
Location
2950 S Delaware St Suite 201,
San Mateo, 94403, CA,
United States
Website
https://www.freshworks.com/
Phone
1 650-513-0514
Artw industry
Professional Services
Employee
4400
Revenue
$720M

Since 2010, our global team of researchers has been studying Freshdesk Messaging (Formerly Freshchat) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI include: Duferco Energia, a Italy based Utilities organisation with 2572 employees and revenues of $25.14 billion, Nokia, a Finland based Manufacturing organisation with 78434 employees and revenues of $22.64 billion, Delivery Hero, a Germany based Retail organisation with 44612 employees and revenues of $10.94 billion, Nielsen Consumer, a United States based Professional Services organisation with 30000 employees and revenues of $7.50 billion, Lulu Hypermarket, a United Arab Emirates based Retail organisation with 57000 employees and revenues of $7.40 billion and many others.

Contact us if you need a completed and verified list of companies using Freshdesk Messaging (Formerly Freshchat), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Freshdesk Messaging (Formerly Freshchat) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Old Product New Product Category When SI
Education 780 $178M United States Freshworks Legacy Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI 2025 n/a
Education 400 $70M Brazil Freshworks Legacy Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI 2025 n/a
Retail 300 $146M United Kingdom Freshworks Legacy Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI 2025 n/a
Retail 20 $2M United States Freshworks Legacy Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI 2025 n/a
Retail 140 $35M Netherlands Freshworks Legacy Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI 2025 n/a
Professional Services 100 $6M United Kingdom Freshworks Legacy Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI 2025 n/a
Transportation 674 $351M United States Freshworks Legacy Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI 2025 n/a
Professional Services 50 $5M India Freshworks Legacy Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI 2025 n/a
Professional Services 158 $8M India Freshworks Legacy Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI 2025 n/a
Retail 49 $33M United Kingdom Freshworks Legacy Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI 2025 n/a
Showing 1 to 10 of 2004 entries

Buyer Intent: Companies Evaluating Freshdesk Messaging (Formerly Freshchat)

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Freshdesk Messaging (Formerly Freshchat). Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI include:

  1. SIG SAUER, a United States based Manufacturing organization with 3200 Employees
  2. Bluechip Infotech, a Australia based Retail company with 100 Employees

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