List of Gallup Q12 Customers
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United States
Since 2010, our global team of researchers has been studying Gallup Q12 customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Gallup Q12 for Employee Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Gallup Q12 for Employee Engagement include: Walgreens Boots Alliance, a United States based Retail organisation with 312000 employees and revenues of $147.70 billion, Wells Fargo, a United States based Banking and Financial Services organisation with 205198 employees and revenues of $83.70 billion, United States Postal Service, a United States based Transportation organisation with 640000 employees and revenues of $78.38 billion, Nationwide Retirement Plans, a United States based Insurance organisation with 24000 employees and revenues of $68.50 billion, Mars, a United States based Consumer Packaged Goods organisation with 135000 employees and revenues of $47.00 billion and many others.
Contact us if you need a completed and verified list of companies using Gallup Q12, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Gallup Q12 customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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24 Hour Fitness | Leisure and Hospitality | 7500 | $1.5B | United States | Gallup | Gallup Q12 | Employee Engagement | 2019 | n/a |
In 2019, 24 Hour Fitness deployed Gallup Q12 as an Employee Engagement application to focus engagement efforts across its group exercise operations. The implementation targeted 37 club locations across the California Bay Area, Utah and Colorado markets and encompassed more than 1,000 team members with a direct labor budget of $2.5M managed at the area manager level.
The Gallup Q12 deployment used the standard survey and engagement diagnostics workflows to surface team-level engagement measures, drive prioritized action plans, and produce manager-facing reporting. Configuration emphasis was on translating Gallup Q12 item scores into operational interventions for scheduling, instructor performance, and team development, aligning survey cadence with monthly group exercise planning cycles.
Operational coverage included collaboration between area, club and district leaders to convert Gallup Q12 insights into recruiting and onboarding activity, instructor selection and pre-employment screening, and role-level change in workforce allocation for group exercise. Governance for the program was led from the area manager function, integrating Gallup Q12 reporting into regular performance reviews and staffing decisions for group exercise teams across the three-state footprint.
Outcomes reported from the period aligned to Gallup Q12-driven interventions and included a 10.03 percent year over year increase in class average, 10 percent year over year growth in class capacity, 3.75 percent year over year growth in group exercise participation, and a 29 percent reduction in low performing classes in the Utah market within five months. The program contributed to ranking number 2 in 2020 and delivered month over month growth across all group exercise KPIs while maintaining 11 percent of classes classified as low performing for 2,000 monthly sessions in the Bay Area market.
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3form | Distribution | 2 | $1M | United States | Gallup | Gallup Q12 | Employee Engagement | 2022 | n/a |
In 2022, 3form deployed Gallup Q12 as its Employee Engagement application to support a 55 plus person glass manufacturing operation in Kernersville, North Carolina, aligning engagement measurement with frontline operations and manufacturing management. Gallup Q12 was used to instrument regular engagement measurement across shop floor teams and supervisory layers, providing a standardized Q12 survey cadence and engagement driver visibility for operations leaders.
The deployment configured Gallup Q12 capabilities common to the Employee Engagement category, including survey administration of the Q12 items, recurring pulse surveying, aggregated analytics dashboards, and structured action planning workflows for managers. Implementation emphasized manager-level coaching and transparency in results to close feedback loops, and the Gallup Q12 application was embedded into daily operational routines to surface engagement signals alongside performance metrics.
Governance and rollout were led by the Director of Operations and focused on cultural practices, clear expectations, and ownership for engagement and delivery metrics across the team. Following the Gallup Q12 program and parallel operational changes, 3form reported a 9.7 percent increase in the Gallup Q12 Employee Engagement survey score, a 500 percent increase in employee suggestions, a 30 percent decrease in turnover, a 10 percent increase in profitability, and an improvement in on time delivery from 30 percent to 99 percent, supported by a newly pioneered scanning process that improved WIP status and capacity visibility.
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ABC Supply | Distribution | 20000 | $20.7B | United States | Gallup | Gallup Q12 | Employee Engagement | 2019 | n/a |
In 2019, ABC Supply implemented Gallup Q12 as an Employee Engagement application to address low engagement in a major warehouse division and to support talent management and leadership development. The Gallup Q12 deployment targeted the Beloit, WI warehouse organization, covering multiple shifts and functional sections overseen by the Warehouse Operations Manager.
Implementation centered on the Gallup Q12 bi-annual survey instrument and manager-level reporting, deploying engagement measurement and a pulse survey cadence to generate actionable engagement data. Configuration emphasized line leadership visibility into engagement drivers, use of survey results in staffing planning, and embedding engagement metrics into a formal objectives and key results cadence.
Survey outputs were integrated into operational workflows and decision making, directly informing staffing plans, the creation of a separate shift, the talent acquisition process, a comprehensive diversity and inclusion strategy, and a division-wide process improvement program. Results from Gallup Q12 were regularly synthesized into objectives and key results reports delivered to division leadership and the executive team to guide recruitment, coaching, and operational staffing decisions.
Governance and rollout relied on strengthened leadership structures, mentoring and training for both seasoned and new leaders, and ongoing monitoring of engagement and OKR reports by division leadership. Source notes state there was a large increase in bi-annual Gallup Q12 survey engagement scores and productivity reached record levels with fewer employees, indicating measurable operational adoption of Gallup Q12 as an Employee Engagement tool.
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Achievement First | Education | 2400 | $300M | United States | Gallup | Gallup Q12 | Employee Engagement | 2017 | n/a |
In 2017 Achievement First deployed Gallup Q12 as the core Employee Engagement instrument to standardize staff engagement measurement across its schools. Deployment concentrated on school leadership and instructional staff including school leaders, teachers, the Director of Student Life, Behavior Specialists, social workers, and instructional coaches.
The Gallup Q12 implementation focused on survey administration, engagement scoring and team-level action planning, aligned to category capabilities in Employee Engagement. Configuration emphasized regular cadence surveys, localized team reports and leader dashboards used to guide coaching and structured professional development.
Operationally the initiative was embedded into school culture programs and coaching workflows, with the Principal-in-Residence and instructional leadership using Gallup Q12 data to adapt network standard operating procedures and coaching practices. The application underpinned socio emotional learning curriculum alignment, targeted professional development, and selection of piloted intervention programs based on engagement signals.
Governance included a four year vision for school culture, formal coaching of school leaders, and structured coaching for behavior and student life staff to convert survey insights into practice. Outcomes recorded in the source include a 36% increase in Gallup Q12 Employee Engagement Survey data, academic data improvements reported at 30%, and achievement of 100% teacher proficiency on classroom management, each tied to engagement driven coaching and program interventions.
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AdventHealth | Healthcare | 92000 | $18.0B | United States | Gallup | Gallup Q12 | Employee Engagement | 2010 | n/a |
In 2010 AdventHealth implemented Gallup Q12 as an Employee Engagement application. The deployment targeted enterprise HR functions including engagement measurement, manager coaching, and alignment with onboarding and performance management workflows across the organization of 92,000 employees in the United States.
Gallup Q12 was configured to run recurring engagement surveys, structured action planning, and manager feedback cycles, leveraging standard Gallup methodologies for engagement training. Functional capabilities implemented included survey administration, analytics and reporting dashboards, pulse cadence configuration, and integration points to support recognition and mentoring programs.
The implementation integrated Gallup Q12 with the enterprise HRIS to align respondent identity, tenure, and job metadata, and connected survey outcomes into performance management and recognition workflows to enable coached interventions. Operational coverage included recruiting and hiring, new hire onboarding, employee relations and coaching, and training and development programs informed by engagement data.
Governance was structured through HR and organizational development leadership with facilitator-led Gallup methodology training for managers and HR practitioners, and rollout sequencing coordinated with onboarding and mentoring program launches. Ongoing governance emphasized manager-led action planning and periodical engagement training to sustain workforce engagement practices using Gallup Q12.
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Healthcare | 28600 | $6.3B | United States | Gallup | Gallup Q12 | Employee Engagement | 2014 | n/a |
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Healthcare | 250 | $45M | United States | Gallup | Gallup Q12 | Employee Engagement | 2020 | n/a |
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Non Profit | 569 | $107M | United States | Gallup | Gallup Q12 | Employee Engagement | 2013 | n/a |
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Banking and Financial Services | 20 | $2M | United States | Gallup | Gallup Q12 | Employee Engagement | 2012 | n/a |
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Leisure and Hospitality | 40 | $4M | United States | Gallup | Gallup Q12 | Employee Engagement | 2017 | n/a |
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Buyer Intent: Companies Evaluating Gallup Q12
- University of Florida, a United States based Education organization with 13000 Employees
- Bucknell University, a United States based Education company with 1348 Employees
- Sundram Fasteners, a India based Automotive organization with 2000 Employees
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