List of Microsoft Teams Customers
Microsoft
One Microsoft Way,
Redmond, 98052-6399, WA,
United States
Redmond, 98052-6399, WA,
United States
1 425-882-8080
Professional Services
228000
$320.0B
Since 2010, our global team of researchers has been studying Microsoft Teams customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Microsoft Teams for Audio Video and Web Conferencing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Microsoft Teams for Audio Video and Web Conferencing include: NHS, a United Kingdom based Healthcare organisation with 1297455 employees and revenues of $200.00 billion, Accenture, a Ireland based Professional Services organisation with 791000 employees and revenues of $64.90 billion, Manulife Financial, a Canada based Insurance organisation with 37000 employees and revenues of $53.29 billion, Royal Bank of Canada, a Canada based Banking and Financial Services organisation with 96628 employees and revenues of $48.64 billion, Schneider Electric, a France based Manufacturing organisation with 162970 employees and revenues of $46.05 billion and many others.
Contact us if you need a completed and verified list of companies using Microsoft Teams, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the IaaS software purchases.
The Microsoft Teams customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of IaaS software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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7-Eleven Australia | Retail | 9000 | $1.9B | Australia | Microsoft | Microsoft Teams | Audio Video and Web Conferencing | 2021 | n/a |
In 2021, 7-Eleven Australia deployed Microsoft Teams for Audio Video and Web Conferencing to support recruitment interviews and internal candidate-facing meetings. Microsoft Teams was provisioned for recruitment and HR staff in Sydney, and usage is documented during a hiring cycle in August 2021 where an initial phone screening was followed by a virtual interview conducted via Microsoft Teams.
The implementation emphasized core Audio Video and Web Conferencing capabilities, including scheduled video calls, meeting chat, screen sharing, and interviewer controls configured to support structured interview sessions. Operational coverage focused on the Sydney recruiting team and hiring managers, with HR moderating interview workflows that included an initial phone screen, a Teams video interview, and a subsequent interview stage that did not progress for the candidate described.
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A2Dominion Group | Non Profit | 1000 | $556M | United Kingdom | Microsoft | Microsoft Teams | Audio Video and Web Conferencing | 2019 | n/a |
In 2019, A2Dominion Group implemented Microsoft Teams as its Audio Video and Web Conferencing application to support enterprise collaboration and remote working across the organisation. The Microsoft Teams implementation was executed as part of the Fit for the Future Programme, and deployment activities were coordinated by the internal Project Services Training team working with IT, subject matter experts, Business Partners, business analysts, the Testing Team, and an external Microsoft vendor, with project cadence tracked through DevOps sprints and environment updates.
The implementation emphasized functional adoption and training capabilities, including instructional video production, bespoke training curriculum development, and a communities of practice approach. Microsoft Teams was used to support Contact Centre remote induction and virtual instructor led training, and the Project Services Training team utilised the learning management system to upload and test learning objects, facilitate access to materials, and schedule and manage VILT events, aligning Teams usage with formal learning workflows.
Operational coverage extended across multiple departments and remote sites within the United Kingdom, with business functions impacted including training and enablement, contact centre operations, IT service coordination, and business process owners for D365 CE and F&O process rollouts. The deployment model combined platform provisioning of Microsoft Teams with instructional design, user onboarding, and role based learning sequences, ensuring adoption workstreams were integrated into broader application and process sprints.
Governance for the Teams rollout relied on the Project Services Training team coordinating cross functional stakeholders, monitoring sprint delivery through DevOps, and establishing communities of practice for ongoing support. The rollout explicitly supported wellbeing initiatives and accessibility efforts, and training governance included organising VILT events, maintaining learning objects in the LMS, and aligning Teams usage to operational procedures for remote working and contact centre induction.
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Abbott | Healthcare | 114000 | $42.0B | United States | Microsoft | Microsoft Teams | Audio Video and Web Conferencing | 2015 | n/a |
In 2015, Abbott implemented Microsoft Teams as its primary Audio Video and Web Conferencing solution. Microsoft Teams served as the enterprise collaboration platform for scheduled meetings, ad hoc video calls, chat and presence, and for managing conference recordings and shared meeting content across Abbott's organization. Abbott used Hirevue Video Interviewing as Video Interviewing on its public careers website, operating alongside Microsoft Teams so that external candidate interviewing was handled by Hirevue while internal conferencing and collaboration remained on Microsoft Teams.
The Microsoft Teams deployment emphasized cloud-hosted conferencing capabilities common to the Audio Video and Web Conferencing category, configured for centralized meeting administration, recording management, and user-level access controls. The implementation was scoped to support cross-functional collaboration and corporate communications, with recruiting workflows continuing to use Hirevue for candidate interviews on the website. Governance focused on centralized policy for meeting usage, recording retention and access controls, and operational guidance to align internal conferencing practice with the external candidate interviewing process handled by Hirevue Video Interviewing.
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ABL Life Insurance Korea | Insurance | 900 | $400M | South Korea | Microsoft | Microsoft Teams | Audio Video and Web Conferencing | 2017 | n/a |
In 2017 ABL Life Insurance Korea deployed Microsoft Teams as part of a broader Office 365 cloud rollout, positioning Microsoft Teams as the Audio Video and Web Conferencing component within a cloud-based intelligent work system. The deployment covered approximately 900 employees and was announced as the first cloud Office 365 introduction in the domestic financial industry, with the stated objective of strengthening internal collaboration and improving work productivity.
The implementation bundled Microsoft Teams with core Office 365 modules explicitly cited in the deployment, including Exchange for mail and schedule management, Skype for Business for online meetings, and SharePoint for document sharing and management. Enterprise Mobility and Security was used to harden mobile and external access, with multi factor authentication and access controls aligned to corporate security requirements, and linkage to the internal authentication system for user authentication.
Architecturally the solution was implemented as a cloud hosted Office 365 service model, where software and data are stored on centrally managed internet connected infrastructure and accessed from work PCs and mobile devices running Android and iOS. Microsoft Teams functions were delivered within that cloud architecture to enable audio video and web conferencing, persistent team chat, and collaboration workflows that leverage SharePoint based document management and Exchange calendaring.
Governance and operational controls emphasized security and continuity, leveraging Office 365 compliance certifications and a 99.9 percent SLA to meet financial industry stability requirements. Rollout was positioned as a company wide initiative to support a forthcoming brand launch, and messaging from leadership framed the program as a foundation to solidify ABL Life Insurance Korea in digital operations while prioritizing predictive and managed security over purely blocking approaches.
Outcomes reported in the announcement include strengthened internal collaboration and dramatically improved work productivity, and the ability for 900 employees to communicate and collaborate without security concerns. Microsoft Teams and the broader Office 365 suite were presented as the operational core of the Audio Video and Web Conferencing capability within the insurer’s new cloud based workplace.
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Accenture | Professional Services | 791000 | $64.9B | Ireland | Microsoft | Microsoft Teams | Audio Video and Web Conferencing | 2020 | n/a |
In 2020, Accenture implemented Microsoft Teams as its Audio Video and Web Conferencing platform to consolidate calling, meetings, chat, and collaboration across the global firm. The rollout followed Accenture’s participation in the Microsoft technical preview, and the company made Teams available to more than 500,000 employees as part of a staged global deployment.
Accenture configured Microsoft Teams to support core collaboration modules including persistent chat, meetings, calling, Teams Phone with Direct Routing, Microsoft Teams Rooms, and extensibility through bots and Teams-based apps. The company pushed Teams initially in Islands mode using Microsoft Endpoint Manager, then transitioned to Teams Only, and used custom deployment tools to accommodate scenarios that required disabling video or file sharing or applying tailored retention policies.
Operational integration included alignment with Microsoft 365 storage practices to satisfy data privacy and security reviews, ongoing monitoring with the Call Quality Dashboard, and a bespoke Power BI dashboard that filters by office, day, and connection type. Network and telephony architecture work included installing session border controllers in offices with local internet egress, routing calling traffic to datacenters where local egress was not available, and tuning internet bandwidth, quality of service, and firewall UDP flood settings to prevent Teams traffic blocking.
Governance and change management were staged, teams required channel requests through IT until security teams approved broader self-service, and a global champion network plus detailed training guides supported adoption. Migration cutovers were executed outside business hours, typically moving 2,000 to 5,000 users per region per day with larger weekend moves, prioritizing non-enterprise voice users first and migrating all enterprise voice users within an office together to simplify routing.
Explicit outcomes and operational metrics reported by Accenture include rapid adoption milestones, with more than 100,000 active users within six months and over 350,000 active users within weeks of broader availability, and a full migration of roughly 500,000 employees to Teams Only in about two and a half months. The deployment also included moving more than 3,000 Polycom phones, hundreds of call queues, enabling over 60 Teams-based apps, and deploying more than 700 Microsoft Surface Hubs. Measured impacts cited by Accenture include a 4 to 5 percent increase in internal IT satisfaction scores for Teams versus Skype for Business, a 5 percent reduction in poor Rate My Call scores, and large increases in usage during COVID-19 from about 300 million to one billion audio minutes per month and from 20 million to over 90 million video minutes.
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Professional Services | 4800 | $2.0B | Australia | Microsoft | Microsoft Teams | Audio Video and Web Conferencing | 2020 | n/a |
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Retail | 12500 | $9.5B | United States | Microsoft | Microsoft Teams | Audio Video and Web Conferencing | 2020 | n/a |
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Manufacturing | 31500 | $7.2B | United States | Microsoft | Microsoft Teams | Audio Video and Web Conferencing | 2020 | n/a |
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Professional Services | 31360 | $23.8B | United States | Microsoft | Microsoft Teams | Audio Video and Web Conferencing | 2019 | n/a |
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Retail | 40000 | $11.3B | United States | Microsoft | Microsoft Teams | Audio Video and Web Conferencing | 2018 | n/a |
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Buyer Intent: Companies Evaluating Microsoft Teams
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Microsoft Teams. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Microsoft Teams for Audio Video and Web Conferencing include:
- Kpower, a China based Manufacturing organization with 350 Employees
- Incident United Kingdom, a United Kingdom based Communications company with 10 Employees
- New York Life, a United States based Insurance organization with 13000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Microsoft Teams Coverage
Microsoft Teams is a Audio Video and Web Conferencing solution from Microsoft.
Companies worldwide use Microsoft Teams, from small firms to large enterprises across 21+ industries.
Organizations such as NHS, Accenture, Manulife Financial, Royal Bank of Canada and Schneider Electric are recorded users of
Microsoft Teams for Audio Video and Web Conferencing.
Companies using Microsoft Teams are most concentrated in Healthcare, Professional Services and Insurance, with adoption spanning over 21 industries.
Companies using Microsoft Teams are most concentrated in United Kingdom, Ireland and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Microsoft Teams across Americas, EMEA, and APAC.
Companies using Microsoft Teams range from small businesses with 0-100 employees - 7.92%, to mid-sized firms with 101-1,000 employees - 24.75%, large organizations with 1,001-10,000 employees - 41.09%, and global enterprises with 10,000+ employees - 26.24%.
Customers of Microsoft Teams include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Microsoft Teams customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Audio Video and Web Conferencing.