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List of SAP Concur TripLink Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
AgriBank Banking and Financial Services 1000 $691M United States SAP SAP Concur TripLink Travel Management 2019 n/a
In 2019, AgriBank implemented SAP Concur TripLink as part of a broader SAP Concur deployment in the Travel Management category, extending travel and expense automation across the bank and the Farm Credit Associations it serves. The implementation of SAP Concur TripLink was positioned alongside existing Concur modules to centralize travel itinerary capture and improve visibility into traveler bookings across AgriBank and its 14 client Associations within the 15-state AgriBank District. The deployment configuration included Concur Expense with mobile ExpenseIt capture, Concur Invoice with image capture and OCR processing, TripIt for itinerary delivery, and a pilot of Budget to provide near real-time budget access. Expense categories and customized audit and receipt rules were configured to match AgriBank travel patterns, enabling mobile receipt capture, category mapping for airfare, hotel, meals, transportation and memberships, and manager mobile approvals. Operational integration emphasized end-to-end spend visibility, with Budget explicitly integrating spend data from Expense, Invoice, TripIt and ExpenseIt to present consolidated budget views to managers. Concur Invoice workflows leveraged vendor image capture and OCR to prepopulate invoice fields and route payments to accounts payable staff, while TripLink was used to ingest external booking data into Concur travel workflows and TripIt itineraries to reduce manual itinerary entry. The implementation covered finance and accounts payable functions, travel approvers and department managers, and was extended as a hosted service model where AgriBank manages the Concur relationship for its Associations. Governance and rollout were centralized, AgriBank acting as single point of contact for configuration and onboarding, and the bank iterated its onboarding process as more Associations were added. Explicit outcomes recorded in the deployment include cutting AP time on expense reports by approximately 50 percent, reducing time from expense submission to payment through mobile approvals, streamlining invoice processing by eliminating many manual data entry tasks, decreasing travel approval time via near real-time budget checks, and improving the user experience by removing paper submissions.
Air Canada Transportation 37200 $16.2B Canada SAP SAP Concur TripLink Travel Management 2014 n/a
In 2014, Air Canada partnered with Concur to implement SAP Concur TripLink for Travel Management, a cloud-based integration designed to capture bookings made directly on AirCanada.com and reduce so called rogue traveller leakage. The implementation tied the SAP Concur TripLink application to Air Canada booking flows in order to surface itinerary data to corporate systems as soon as travel is booked by an authenticated user. The deployment architecture used TripLink as a cloud intake layer, integrating with Air Canada’s public booking API and an account authentication flow that allows a traveller to link their Concur account with AirCanada.com. Functional capabilities implemented include itinerary capture, application of corporate-negotiated rates on the carrier website, automated expense capture, duty of care tracking, and the flow of booking data into Concur reporting and reconciliation processes. Operational coverage focused on Air Canada’s corporate customer base in Canada, specifically customers that qualify for negotiated rates in the $500,000 to $1,000,000 annual travel spend band, with a parallel program for small and medium enterprises. The partnership built on an existing multi‑year relationship between the airline and Concur, and the TripLink enhancement was scheduled for delivery to the TripLink cloud in the first quarter of the year following 2014. Governance and process changes centered on identity authentication and booking attribution, with Concur acting as an identity bridge to ensure corporate travel procurement, travel managers, accounts payable, and duty of care functions receive timely itinerary and expense data. The implementation positioned SAP Concur TripLink as a Travel Management platform extension, enabling corporate rates to apply on AirCanada.com and automatically logging travel expenses and itineraries for downstream compliance and reporting workflows.
Amtrak Transportation 22400 $3.6B United States SAP SAP Concur TripLink Travel Management 2024 n/a
In 2024, Amtrak implemented SAP Concur TripLink in a Travel Management deployment, going live with a Concur TripLink integration to bring rail booking data into corporate travel workflows. The implementation was positioned to capture Amtrak reservation data directly into the travel record to improve itinerary visibility and data continuity between bookings and expense workflows. Configuration emphasized SAP Concur TripLink itinerary capture and automated booking data ingestion, including PNR level detail retention and booking data normalization to align rail reservations with corporate travel data models. The deployment configured TripLink to standardize fare and itinerary attributes so downstream travel policy checks and expense reporting could reference consistent trip records. Integration work connected Amtrak's reservation output into SAP Concur TripLink via a booking feed that surfaces rail itineraries into corporate travel and expense management processes. Operational coverage targeted employee travel bookings within Amtrak's corporate travel program, enabling travel managers and finance teams to access consolidated trip records inside Concur for reconciliation and compliance workflows. Governance changes focused on data mapping, attribute normalization and routing rules for itinerary data into expense reconciliation and travel policy enforcement processes. The project go-live in 2024 established SAP Concur TripLink as the conduit for Amtrak rail bookings into the companys Travel Management ecosystem.
Professional Services 2728 $783M United States SAP SAP Concur TripLink Travel Management 2017 n/a
Manufacturing 21184 $6.9B Japan SAP SAP Concur TripLink Travel Management 2022 Viseo Sweden
Aerospace and Defense 121000 $71.0B United States SAP SAP Concur TripLink Travel Management 2015 n/a
Manufacturing 500 $97M United Kingdom SAP SAP Concur TripLink Travel Management 2018 n/a
Healthcare 800 $100M France SAP SAP Concur TripLink Travel Management 2017 n/a
Non Profit 450 $267M United States SAP SAP Concur TripLink Travel Management 2018 n/a
Leisure and Hospitality 80 $5M United States SAP SAP Concur TripLink Travel Management 2015 n/a
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FAQ - APPS RUN THE WORLD SAP Concur TripLink Coverage

SAP Concur TripLink is a Travel Management solution from SAP.

Companies worldwide use SAP Concur TripLink, from small firms to large enterprises across 21+ industries.

Organizations such as Lockheed Martin, Air Canada, Dic, Amtrak and The University of Alabama are recorded users of SAP Concur TripLink for Travel Management.

Companies using SAP Concur TripLink are most concentrated in Aerospace and Defense, Transportation and Manufacturing, with adoption spanning over 21 industries.

Companies using SAP Concur TripLink are most concentrated in United States, Canada and Japan, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SAP Concur TripLink across Americas, EMEA, and APAC.

Companies using SAP Concur TripLink range from small businesses with 0-100 employees - 8.33%, to mid-sized firms with 101-1,000 employees - 41.67%, large organizations with 1,001-10,000 employees - 16.67%, and global enterprises with 10,000+ employees - 33.33%.

Customers of SAP Concur TripLink include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified SAP Concur TripLink customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Travel Management.