List of SAP Concur TripLink Customers
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Since 2010, our global team of researchers has been studying SAP Concur TripLink customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP Concur TripLink for Travel Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP Concur TripLink for Travel Management include: Lockheed Martin, a United States based Aerospace and Defense organisation with 121000 employees and revenues of $71.04 billion, Air Canada, a Canada based Transportation organisation with 37200 employees and revenues of $16.24 billion, Dic, a Japan based Manufacturing organisation with 21184 employees and revenues of $6.91 billion, Amtrak, a United States based Transportation organisation with 22400 employees and revenues of $3.60 billion, The University of Alabama, a United States based Education organisation with 7472 employees and revenues of $976.0 million and many others.
Contact us if you need a completed and verified list of companies using SAP Concur TripLink, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AgriBank | Banking and Financial Services | 1000 | $691M | United States | SAP | SAP Concur TripLink | Travel Management | 2019 | n/a |
In 2019, AgriBank implemented SAP Concur TripLink as part of a broader SAP Concur deployment in the Travel Management category, extending travel and expense automation across the bank and the Farm Credit Associations it serves. The implementation of SAP Concur TripLink was positioned alongside existing Concur modules to centralize travel itinerary capture and improve visibility into traveler bookings across AgriBank and its 14 client Associations within the 15-state AgriBank District.
The deployment configuration included Concur Expense with mobile ExpenseIt capture, Concur Invoice with image capture and OCR processing, TripIt for itinerary delivery, and a pilot of Budget to provide near real-time budget access. Expense categories and customized audit and receipt rules were configured to match AgriBank travel patterns, enabling mobile receipt capture, category mapping for airfare, hotel, meals, transportation and memberships, and manager mobile approvals.
Operational integration emphasized end-to-end spend visibility, with Budget explicitly integrating spend data from Expense, Invoice, TripIt and ExpenseIt to present consolidated budget views to managers. Concur Invoice workflows leveraged vendor image capture and OCR to prepopulate invoice fields and route payments to accounts payable staff, while TripLink was used to ingest external booking data into Concur travel workflows and TripIt itineraries to reduce manual itinerary entry. The implementation covered finance and accounts payable functions, travel approvers and department managers, and was extended as a hosted service model where AgriBank manages the Concur relationship for its Associations.
Governance and rollout were centralized, AgriBank acting as single point of contact for configuration and onboarding, and the bank iterated its onboarding process as more Associations were added. Explicit outcomes recorded in the deployment include cutting AP time on expense reports by approximately 50 percent, reducing time from expense submission to payment through mobile approvals, streamlining invoice processing by eliminating many manual data entry tasks, decreasing travel approval time via near real-time budget checks, and improving the user experience by removing paper submissions.
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Air Canada | Transportation | 37200 | $16.2B | Canada | SAP | SAP Concur TripLink | Travel Management | 2014 | n/a |
In 2014, Air Canada partnered with Concur to implement SAP Concur TripLink for Travel Management, a cloud-based integration designed to capture bookings made directly on AirCanada.com and reduce so called rogue traveller leakage. The implementation tied the SAP Concur TripLink application to Air Canada booking flows in order to surface itinerary data to corporate systems as soon as travel is booked by an authenticated user.
The deployment architecture used TripLink as a cloud intake layer, integrating with Air Canada’s public booking API and an account authentication flow that allows a traveller to link their Concur account with AirCanada.com. Functional capabilities implemented include itinerary capture, application of corporate-negotiated rates on the carrier website, automated expense capture, duty of care tracking, and the flow of booking data into Concur reporting and reconciliation processes.
Operational coverage focused on Air Canada’s corporate customer base in Canada, specifically customers that qualify for negotiated rates in the $500,000 to $1,000,000 annual travel spend band, with a parallel program for small and medium enterprises. The partnership built on an existing multi‑year relationship between the airline and Concur, and the TripLink enhancement was scheduled for delivery to the TripLink cloud in the first quarter of the year following 2014.
Governance and process changes centered on identity authentication and booking attribution, with Concur acting as an identity bridge to ensure corporate travel procurement, travel managers, accounts payable, and duty of care functions receive timely itinerary and expense data. The implementation positioned SAP Concur TripLink as a Travel Management platform extension, enabling corporate rates to apply on AirCanada.com and automatically logging travel expenses and itineraries for downstream compliance and reporting workflows.
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Amtrak | Transportation | 22400 | $3.6B | United States | SAP | SAP Concur TripLink | Travel Management | 2024 | n/a |
In 2024, Amtrak implemented SAP Concur TripLink in a Travel Management deployment, going live with a Concur TripLink integration to bring rail booking data into corporate travel workflows. The implementation was positioned to capture Amtrak reservation data directly into the travel record to improve itinerary visibility and data continuity between bookings and expense workflows.
Configuration emphasized SAP Concur TripLink itinerary capture and automated booking data ingestion, including PNR level detail retention and booking data normalization to align rail reservations with corporate travel data models. The deployment configured TripLink to standardize fare and itinerary attributes so downstream travel policy checks and expense reporting could reference consistent trip records.
Integration work connected Amtrak's reservation output into SAP Concur TripLink via a booking feed that surfaces rail itineraries into corporate travel and expense management processes. Operational coverage targeted employee travel bookings within Amtrak's corporate travel program, enabling travel managers and finance teams to access consolidated trip records inside Concur for reconciliation and compliance workflows.
Governance changes focused on data mapping, attribute normalization and routing rules for itinerary data into expense reconciliation and travel policy enforcement processes. The project go-live in 2024 established SAP Concur TripLink as the conduit for Amtrak rail bookings into the companys Travel Management ecosystem.
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Professional Services | 2728 | $783M | United States | SAP | SAP Concur TripLink | Travel Management | 2017 | n/a |
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Manufacturing | 21184 | $6.9B | Japan | SAP | SAP Concur TripLink | Travel Management | 2022 | Viseo Sweden |
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Aerospace and Defense | 121000 | $71.0B | United States | SAP | SAP Concur TripLink | Travel Management | 2015 | n/a |
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Manufacturing | 500 | $97M | United Kingdom | SAP | SAP Concur TripLink | Travel Management | 2018 | n/a |
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Healthcare | 800 | $100M | France | SAP | SAP Concur TripLink | Travel Management | 2017 | n/a |
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Non Profit | 450 | $267M | United States | SAP | SAP Concur TripLink | Travel Management | 2018 | n/a |
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Leisure and Hospitality | 80 | $5M | United States | SAP | SAP Concur TripLink | Travel Management | 2015 | n/a |
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Buyer Intent: Companies Evaluating SAP Concur TripLink
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