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List of SAP S/4HANA Utilities Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
A2A Utilities 13267 $16.8B Italy SAP SAP S/4HANA Utilities Utilities ERP 2015 n/a
In 2015, A2A implemented SAP S/4HANA Utilities. SAP S/4HANA Utilities was deployed as the companywide Utilities ERP to consolidate industry specific processes for electricity and gas operations and to provide a single SAP S/4HANA Utilities instance for core utility workflows. The implementation centered on SAP IS-U functional modules, including Master Data management for IS-U, Metering and meter data aggregation, Contract Billing, Invoicing, Credit Management, and Work Management with technician planning and scheduling. A2A used SAP S/4HANA Utilities to unify contract lifecycle management, billing engine configuration, customer master alignment and metering reconciliation, ensuring the application directly supports customer service, billing and field operations business functions. Architecturally the deployment positioned SAP S/4HANA Utilities as the central transactional backbone interfacing with distributor IT systems and market and transmission coordination functions through regulated exchange protocols. Data exchanges for contractual information and meter readings were implemented as structured flows between the S/4HANA Utilities instance and external distribution and sales systems, with meter data consolidation and handoff to settlement and dispatching processes aligned to Italian market rules. Governance changes focused on information separation between distribution and sales domains and on ARERA compliance for data exchange and consumer billing protection. Process redesign included standardized protocols for transmission and reception of contractual and metering data, data alignment procedures for personal and contractual master data, and operational role changes across customer service, metering, billing and field workforce planning to reflect the SAP S/4HANA Utilities operational model.
AES Eletropaulo Utilities 7355 $6.3B Brazil SAP SAP S/4HANA Utilities Utilities ERP 2020 n/a
In 2020, AES Eletropaulo implemented SAP S/4HANA Utilities. The deployment was executed within the Utilities ERP domain to consolidate core distribution business functions, focusing on billing, customer care, and meter to cash workflows for distribution operations in Brazil. The SAP S/4HANA Utilities implementation configured standard utilities capabilities consistent with the Utilities ERP category, including contract account and billing configuration, customer service process orchestration, and metering data handling. The program was aligned with an earlier SAP ECC plus IS-U and CCS migration to cloud in Latin America, and it formed a central component of Project E4E, a Global ERP Rollout to consolidate processes and systems across Enel Group distribution entities. Integrations and operational coverage included explicit linkage to a Salesforce based project called Project Format for Rio de Janeiro, and orchestration with a Contact Center cloud solution under Project CCaaS for multiple distribution companies. The rollout encompassed distribution companies across São Paulo, Rio de Janeiro and Ceará within the Enel Group footprint, collectively covering approximately 15 million customers and leveraging new local datacenters and operations centers as part of the deployment topology. Governance and program management were directed from the Global Digital Solutions leadership in Brazil, with a 180 person IT organization overseeing configuration, rollout sequencing and transitional service agreement definition for carve out activities. Reported achievements tied to the program include an increase in IT governance maturity in Brazil and execution of one of the largest SAP ECC plus IS-U and CCS migrations to cloud in Latam, with SAP S/4HANA Utilities serving as the enterprise ERP backbone for distribution business functions.
AES Indiana Utilities 1500 $500M United States SAP SAP S/4HANA Utilities Utilities ERP 2012 n/a
In 2012, AES Indiana implemented SAP S/4HANA Utilities as its core Utilities ERP for commercial system consolidation and operational integration. The deployment centered on SAP S/4HANA Utilities and was managed alongside existing SAP estate components reported by the IT manager, including SAP ERP, SAP IS-U, SAP BW and SAP CRM, as well as AES Indiana intranet and internet sites and their integrations with other operational systems. SAP S/4HANA Utilities was configured to support typical utilities ERP capabilities, including customer commercial functions, billing and settlement workflows, and master data consolidation, reflecting the commercial systems remit owned by IT. Configuration work emphasized module alignment with SAP IS-U and SAP ERP data flows, and the environment included SAP BW for data warehousing and reporting, enabling end to end commercial process orchestration across the utility business function. Integrations were explicitly scoped to tie SAP S/4HANA Utilities into broader operational systems and web channels, preserving interfaces for customer and operational data exchange. Governance and rollout governance was handled through the IT manager role that maintains relationships with business areas and service suppliers, coordinating system ownership, integration points, and ongoing support responsibilities across commercial and IT teams.
Utilities 3894 $856M Australia SAP SAP S/4HANA Utilities Utilities ERP 2016 n/a
Utilities 5000 $2.0B United Kingdom SAP SAP S/4HANA Utilities Utilities ERP 2018 Capgemini
Utilities 8000 $8.7B United States SAP SAP S/4HANA Utilities Utilities ERP 2008 n/a
Utilities 35 $538M United Kingdom SAP SAP S/4HANA Utilities Utilities ERP 2014 n/a
Utilities 4800 $1.4B Germany SAP SAP S/4HANA Utilities Utilities ERP 1999 n/a
Professional Services 750 $100M Germany SAP SAP S/4HANA Utilities Utilities ERP 2020 n/a
Utilities 8000 $1.5B India SAP SAP S/4HANA Utilities Utilities ERP 2009 n/a
Showing 1 to 10 of 77 entries

Buyer Intent: Companies Evaluating SAP S/4HANA Utilities

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating SAP S/4HANA Utilities. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating SAP S/4HANA Utilities for Utilities ERP include:

  1. KPMG Ireland, a Ireland based Professional Services organization with 3000 Employees
  2. Modern Aviation, a United States based Transportation company with 210 Employees
  3. RWSmith ETC, a United States based Professional Services organization with 10 Employees

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FAQ - APPS RUN THE WORLD SAP S/4HANA Utilities Coverage

SAP S/4HANA Utilities is a Utilities ERP solution from SAP.

Companies worldwide use SAP S/4HANA Utilities, from small firms to large enterprises across 21+ industries.

Organizations such as Electricity of France, Eni, E.ON, ENGIE and Rio Tinto are recorded users of SAP S/4HANA Utilities for Utilities ERP.

Companies using SAP S/4HANA Utilities are most concentrated in Utilities and Oil, Gas and Chemicals, with adoption spanning over 21 industries.

Companies using SAP S/4HANA Utilities are most concentrated in France, Italy and Germany, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SAP S/4HANA Utilities across Americas, EMEA, and APAC.

Companies using SAP S/4HANA Utilities range from small businesses with 0-100 employees - 1.3%, to mid-sized firms with 101-1,000 employees - 20.78%, large organizations with 1,001-10,000 employees - 48.05%, and global enterprises with 10,000+ employees - 29.87%.

Customers of SAP S/4HANA Utilities include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified SAP S/4HANA Utilities customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Utilities ERP.