List of SAP SuccessFactors Employee Self Service Customers
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Since 2010, our global team of researchers has been studying SAP SuccessFactors Employee Self Service customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP SuccessFactors Employee Self Service for Employee Self Service from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP SuccessFactors Employee Self Service for Employee Self Service include: Electricity of France, a France based Utilities organisation with 171862 employees and revenues of $151.00 billion, BAE Systems, a United Kingdom based Aerospace and Defense organisation with 111400 employees and revenues of $26.31 billion, National Grid, a United Kingdom based Utilities organisation with 31653 employees and revenues of $24.16 billion, Molson Coors, a United States based Consumer Packaged Goods organisation with 16500 employees and revenues of $11.70 billion, Huntington Ingalls Industries, a United States based Manufacturing organisation with 44000 employees and revenues of $11.45 billion and many others.
Contact us if you need a completed and verified list of companies using SAP SuccessFactors Employee Self Service, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SAP SuccessFactors Employee Self Service customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Amica | Manufacturing | 3100 | $851M | Poland | SAP | SAP SuccessFactors Employee Self Service | Employee Self Service | 2021 | Zalaris |
Amica implemented SAP SuccessFactors Employee Self Service in 2021, covering 3,170 users across Poland, Denmark and the UK as part of a group-wide HR technology program. The deployment targets Employee Self Service capabilities to centralize employee access to core HR tasks and talent processes across the organization.
The implementation scope includes all SAP SuccessFactors Talent Management modules, with configured capabilities for Employee Development, Training Management, Employee Assessment and Employee Self-Service. Configuration work focused on standardizing talent workflows, assessment frameworks and training management processes to improve commonality and usability of employee lifecycle management.
The project was delivered by Zalaris, with the Amica Group HQ in Poland and the Polish Zalaris team coordinating the rollout across the three countries, and delivery started from 2021. The SAP SuccessFactors Employee Self Service solution was provisioned as a cloud-delivered SAP SuccessFactors instance to provide self-service workflows and role based access for HR and line managers, and to support centralized talent administration across Amica’s HR organization.
Governance and vendor selection were managed by Amica Group HQ, with Zalaris chosen for its proposal strength, sales commitment and pre-analysis of implementation scope. Expected outcomes stated by project stakeholders include improved quality, effectiveness, commonality and standardization of employee lifecycle management, alongside anticipated time and cost savings and profit gains through increased employee engagement.
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Arm Holdings | Professional Services | 8330 | $4.0B | United Kingdom | SAP | SAP SuccessFactors Employee Self Service | Employee Self Service | 2017 | n/a |
In 2017, Arm Holdings implemented SAP SuccessFactors Employee Self Service as part of a global SAP SuccessFactors HR system deployment across 21 countries. The deployment grouped SAP SuccessFactors Employee Self Service with Employee Central, Time Off, and On-Boarding to consolidate core HR master data, absence management, onboarding workflows, and employee-facing self-service functions under the Employee Self Service category.
The program combined Agile and Waterfall methodologies to manage iterative configuration cycles and stage gate approvals, and it delivered 28 interfaces to support data exchange and process orchestration with downstream HR and administrative systems. Functional workstreams focused on ESS transactional workflows, time off request and approval, onboarding task orchestration, and Employee Central master data configuration to establish cohesive employee lifecycle processes.
Governance used an 11 workstream structure with a detailed implementation plan endorsed by all Workstream Leads, and the program recorded all key milestone sign-offs on schedule. A SuccessFactors Project Manager served in an interim role from April 2018 to July 2018 and worked alongside the Program Manager to assume project ownership and maintain continuity across rollout activities.
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BAE Systems | Aerospace and Defense | 111400 | $26.3B | United Kingdom | SAP | SAP SuccessFactors Employee Self Service | Employee Self Service | 2014 | n/a |
In 2014, BAE Systems deployed SAP SuccessFactors Employee Self Service. SAP SuccessFactors Employee Self Service is used as the Employee Self Service platform to capture employee personal details and enable self-service HR interactions. The deployment provides access via desktop and the corporate intranet to employees companywide.
Functionally the implementation emphasizes personal data management and employee-initiated updates, allowing employees to enter or update name and address information directly in SuccessFactors. The SuccessFactors Employee Self Service application is coupled with the Shared Services Employee Service Centre workflow, enabling employees to contact HR via the Employee Service Centre portal or by telephone at +44 (0)208 068 2868 for follow up. These channels support HR team engagement alongside self-service submissions.
Applied Intelligence employees are routed to a distinct support path, they are instructed to email appliedintelligencehr@baesystemshr.com or use the HR Self Service Portal for personal data changes. Operational ownership sits with HR shared services and the Employee Service Centre, reflecting governance where changes to personal details are coordinated through HR team processes.
Overall, BAE Systems SAP SuccessFactors Employee Self Service, as the Employee Self Service application, centralizes employee personal data capture and connects self-service submissions to Shared Services HR processes.
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BLS | Transportation | 3700 | $500M | Switzerland | SAP | SAP SuccessFactors Employee Self Service | Employee Self Service | 2024 | n/a |
In 2024, BLS AG implemented SAP SuccessFactors Employee Self Service as part of a broader SAP SuccessFactors HCM deployment that began in 2020, moving core HR processes to the cloud. The implementation centers on the Employee Self Service application within the Employee Self Service category, reflecting a company objective to standardize and digitize HR workflows across its rail, bus, shipping and freight operations.
BLS adopted SAP’s standard content activation service, targeting at least 80 percent uptake of standard processes and applying minor configuration to meet local requirements. The program began with SAP SuccessFactors Employee Central as the initial module to consolidate master HR data and create a single source of truth, and the company now uses all modules of SAP SuccessFactors HCM to technically map the end to end employee lifecycle from recruitment to separation.
Integrations include a master data migration from an on premise SAP ERP Human Capital Management solution, and a deep integration of SAP SuccessFactors Document Management Core by OpenText serving as the employee dossier with role based access, document lifecycle handling and automated contract storage after signing. Payroll, time management and shared services remain on premise today, and BLS plans to integrate a planning tool for deployment of train personnel with time management and payroll, plus add interfaces for infrequently used subprocesses such as unpaid leave.
Governance work included defining roles and teams responsible for new process tasks and aligning internal structures with process ownership, with important internal customer groups represented on the project committee. Stakeholder management and targeted training were emphasized, the system was positively received by users, and BLS reports congruent HR data, reduced media breaks and improved document compliance, outcomes that the company cites alongside its 2024 employer rankings within the Swiss railway industry.
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Cargill Australia | Consumer Packaged Goods | 520 | $102M | Australia | SAP | SAP SuccessFactors Employee Self Service | Employee Self Service | 2016 | n/a |
In 2016, Cargill Australia implemented SAP SuccessFactors Employee Self Service as part of a broader HR transformation in the Pacific Market. The deployment targeted the Employee Self Service category to centralize employee-initiated HR transactions and to support the organization s objectives for digitalization and analytics within an integrated and modernized HR architecture.
The SAP SuccessFactors Employee Self Service configuration emphasized standard self-service capabilities typical for the category, including employee profile management, personal data updates, transactional workflows for routine HR requests, and approvals workflow automation. Configuration work focused on rationalization of HR activities and streamlining processes to reduce administrative handoffs and enable consistent HR transactions across countries.
Operational coverage extended across the Pacific Market composed of Australia, New Zealand, Korea, Philippines and Vietnam, and governance tied the roll out to a regional HR Solutions team. The HR Solutions team provided local HR partnership and change support, and the implementation was positioned to feed centralized digital reporting and analytics capabilities as part of the integrated HR architecture.
Program governance included HR vendor selection and management, outsourcing of select deliverables, role redefinition, and targeted talent identification to operate the new model. The initiative is described as a significant success in progressing HR toward a globally integrated function and enabling Digitalization and Analytics, while the HR Solutions team managed ongoing adoption and operationalization across the region.
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Professional Services | 10 | $1M | Portugal | SAP | SAP SuccessFactors Employee Self Service | Employee Self Service | 2023 | n/a |
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Transportation | 24535 | $3.5B | Singapore | SAP | SAP SuccessFactors Employee Self Service | Employee Self Service | 2024 | n/a |
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Education | 1771 | $400M | United Kingdom | SAP | SAP SuccessFactors Employee Self Service | Employee Self Service | 2016 | n/a |
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Manufacturing | 3787 | $2.0B | United States | SAP | SAP SuccessFactors Employee Self Service | Employee Self Service | 2015 | n/a |
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Utilities | 1700 | $800M | United States | SAP | SAP SuccessFactors Employee Self Service | Employee Self Service | 2016 | n/a |
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Buyer Intent: Companies Evaluating SAP SuccessFactors Employee Self Service
- Hecht Kugellager, a Germany based Distribution organization with 28 Employees
- Beckhoff Automation, a United States based Professional Services company with 138 Employees
- INTERPOL- The International Criminal Police Organization – INTERPOL, a France based Government organization with 1050 Employees
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