Aeries Software selects Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI

In 2023, Aeries Software, a United States based Professional Services organization with 140 employees and revenues of $16M selected Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI while displacing Legacy, and integrating with the existing systems being used.

Customer	Vendor	Old Product	New Product	Category	Market	Users	VAR/SI	When	Live
Aeries Software	Freshworks	Legacy	Freshdesk Messaging (Formerly Freshchat)	Chatbots and Conversational AI	AI-Powered Application	n/a	n/a	2023	2023

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