Suffolk County Council selects Freshservice for IT Service Management

In 2018, Suffolk County Council, a United Kingdom based Government organization with 5373 employees and revenues of $711M selected Freshservice for IT Service Management while displacing Legacy, and integrating with the existing systems being used.

Customer	Vendor	Old Product	New Product	Category	Market	Users	VAR/SI	When	Live
Suffolk County Council	Freshworks	Legacy	Freshservice	IT Service Management	ITSM	n/a	n/a	2018	2018

Discover the latest software purchases and digital transformation initiatives being undertaken by Suffolk County Council and its business and technology executives by accessing the entire Suffolk County Council and its business and technology executives by becoming a Premium Subscriber. On a continuous basis, our research team identifies and updates the on-prem and cloud applications that are being used by Suffolk County Council employees from publicly available data (Press Releases, Customer References, Case Studies, Success Stories, Testimonials, RFP, RFI, etc.) as well as proprietary sources, and incorporate them into the customer profile.