Hitachi Systems

List of Software Implementations where Hitachi Systems is Reseller or System Integrator

Hitachi Systems, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Hitachi Systems collaboration with software players such as Microsoft, Hitachi Vantara and Oracle empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.

Hitachi Systems is a Reseller or SI for the following software solutions:

Reseller and SI	Vendor	Application	Category	Market
Hitachi Systems	Microsoft	Microsoft Dynamics AX	ERP Financial	ERP Financial Management
Hitachi Systems	Microsoft	Microsoft Dynamics AX HRM	Core HR	HCM
Hitachi Systems	Microsoft	Microsoft Dynamics AX for Retail POS	Point Of Sale	ERP Services and Operations
Hitachi Systems	Microsoft	Microsoft Dynamics AX - Inventory Management Module	Inventory Management	SCM
Hitachi Systems	Microsoft	Microsoft Dynamics AX - Procurement Module	Procurement	Procurement
Hitachi Systems	IBM	IBM PowerVM	Network Virtualisation	IaaS
Hitachi Systems	IBM	IBM Power Systems	Application Hosting and Computing Services	IaaS
Hitachi Systems	Stibo Systems	Stibo MDM	Master Data Management	PaaS
Hitachi Systems	Hitachi	FutureStage	CRM	CRM

List of Software Implementations where Hitachi Systems is a Reseller or SI

Customer	Industry	Empl.	Revenue	Country	Vendor	Product	Category	When	Insight
Duty Free Philippines	Retail	900	$103M	Philippines	Microsoft	Microsoft Dynamics AX for Retail POS	Point Of Sale	2016	In 2016, Duty Free Philippines implemented Microsoft Dynamics AX for Retail POS. The deployment was delivered with Hitachi Solutions Philippines Corporation to provide an Enterprise Retail Solution for Duty Free Philippines, the country’s top luxury travel retailer, targeting consolidation of retail operations across more than 18 stores nationwide and support for approximately 900 employees. Microsoft Dynamics AX for Retail POS was configured with core Point Of Sale functionality tailored to duty free operations, along with inventory management and replenishment, procurement, financial management, and human resources modules. The implementation leveraged the flexible Microsoft Dynamics AX architecture to enable phased adoption, allowing the retailer to deploy the full ERP retail suite or selected components according to business priorities, and to standardize transactional and master data models. The program emphasized an end-to-end platform where purpose-built components work together to reduce multi-platform complexity, enabling real-time transaction capture at store-level POS, centralized inventory visibility for replenishment planning, integrated procure-to-pay workflows for local and international vendors, and consolidated financial and payroll posting. Operational coverage spanned store POS terminals, centralized inventory and procurement functions, and corporate finance and HR systems across the Philippines, providing cohesive data flow from sourcing to sales reporting. Governance focused on adopting global best practices and a formal change management approach to standardize processes and simplify previously fragmented workflows. Duty Free Philippines expected to streamline and standardize business processes and improve day-to-day operations by centralizing retail transaction processing and enterprise functions into Microsoft Dynamics AX for Retail POS, with Hitachi Solutions Philippines Corporation collaborating with internal IT and business teams to configure and roll out the solution.
Duty Free Philippines	Retail	900	$103M	Philippines	Microsoft	Microsoft Dynamics AX HRM	Core HR	2016	In 2016, Duty Free Philippines deployed Microsoft Dynamics AX HRM targeting Core HR as part of a broader Microsoft Dynamics AX enterprise retail initiative delivered with Hitachi Systems. The implementation was positioned to unify retail operations across more than 18 store locations in the Philippines and to provide integrated human resources management alongside point of sale, inventory, procurement and financial controls. Microsoft Dynamics AX HRM was configured to establish core HR capabilities such as personnel records, organizational hierarchies, employee lifecycle workflows and role based access controls, aligned with the companys ISO 9001 quality objectives. The deployment was described as modular, allowing Duty Free Philippines to adopt Human Resources functionality in tandem with Point of Sale tailored to a duty free retail model, Inventory Management and Replenishment, Procurement and Financial Management. Architecturally the solution leveraged Microsoft Dynamics AXs flexible enterprise retail architecture to link transactional systems and HR data, providing near real time visibility across store transactions and workforce records. Integrations were implemented between the Human Resources module and internal POS, inventory and financial modules within Microsoft Dynamics AX to support workforce related processes and operational reporting. Project governance involved Duty Free Philippines IT leadership and an implementation engagement with Hitachi Systems, with Hitachi Solutions Philippines referenced for Dynamics AX consulting and Point of Sale expertise. The rollout approach was phased to permit implementation of the full Enterprise Retail Solution or selected components, enabling structured change management and process standardization across departments. Duty Free Philippines expected Microsoft Dynamics AX HRM and the wider Microsoft Dynamics AX deployment to streamline and standardize business processes, improve day to day operations and facilitate better change management, delivering a cohesive platform that connects Human Resources with retail operations.
Duty Free Philippines	Retail	900	$103M	Philippines	Microsoft	Microsoft Dynamics AX	ERP Financial	2016	In 2016, Duty Free Philippines implemented Microsoft Dynamics AX as its enterprise retail ERP Financial platform to unify retail operations across the Philippines. Hitachi Solutions Philippines Corporation served as the implementation partner on a program intended to provide a cohesive business management platform for a top luxury travel retailer operating more than 18 stores and hundreds of employees nationwide. The deployment of Microsoft Dynamics AX targeted core retail and corporate modules, including a Point of Sale solution tailored to duty free operations, Inventory Management and Replenishment, Procurement, Financial Management, and Human Resources. The implementation emphasized configurable, modular deployments so Duty Free Philippines could adopt the entire Enterprise Retail Solution or phase in individual capabilities to match operational priorities. Architecturally the project prioritized a flexible Microsoft Dynamics AX platform with components purpose built to work together, enabling centralized transactional processing and near real time visibility across stores, inventory and finance. The solution was scoped to support procurement from local and international vendors, store level inventory and replenishment workflows, centralized financial ledgers, and HR record management, consolidating previously dispersed retail data into a single system of record. Governance and process workstreams accompanied the technical rollout with an explicit focus on standardizing and streamlining business processes and facilitating change management. Duty Free Philippines and Hitachi Solutions structured the program around adopting global best practices and industry standards in retail ERP, with expectations to simplify multi platform operations and improve day to day operations through an integrated Microsoft Dynamics AX implementation.
	Retail	900	$103M	Philippines	Microsoft	Microsoft Dynamics AX - Procurement Module	Procurement	2016
	Retail	900	$103M	Philippines	Microsoft	Microsoft Dynamics AX - Inventory Management Module	Inventory Management	2016
	Professional Services	210	$30M	United States	Microsoft	Microsoft Dynamics 365 for Finance and Operations	ERP Financial	2020
	Professional Services	34	$4M	South Africa	Hitachi Vantara	Hitachi Vantara Mainframe Storage Platform	Servers, Storage and Networking	2023
	Oil, Gas and Chemicals	1977	$166M	Canada	Microsoft	Microsoft Dynamics 365 for Finance and Operations	ERP Financial	2020
	Manufacturing	2900	$1.6B	United States	Oracle	Oracle Cloud Infrastructure	Application Hosting and Computing Services	2021
	Manufacturing	4100	$550M	Canada	Microsoft	Microsoft Dynamics 365 for Finance and Operations	ERP Financial	2022

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IT Decision Makers and Key Stakeholders at Hitachi Systems

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Buyer Intent: Companies Evaluating Hitachi Systems Services

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Hitachi Systems System Integrator / VAR Profile

Hitachi Systems is a system integrator and technology consulting firm headquartered in Tokyo, Japan, with approximately 282743 employees and annual revenues of $67.3B.

Hitachi Systems implements and supports enterprise applications across markets such as ERP Services and Operations, HCM, ERP Financial Management, Procurement and SCM.

APPS RUN THE WORLD tracks 20 verified Hitachi Systems software implementations across industries and regions, including: Duty Free Philippines where Hitachi Systems implemented Microsoft Dynamics AX for Retail POS, Duty Free Philippines where Hitachi Systems implemented Microsoft Dynamics AX HRM, and Duty Free Philippines where Hitachi Systems implemented Microsoft Dynamics AX.

Hitachi Systems has a strategic VAR/SI partnership with Microsoft, Hitachi Vantara and Oracle, backed by verified deployments.

Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Hitachi Systems partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.

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Hitachi Systems

Buyer Intent: Companies Evaluating Hitachi Systems Services

Q1. Who is Hitachi Systems?

Q2. What types of enterprise applications does Hitachi Systems support?

Q3. How many verified implementations are attributed to Hitachi Systems, and which customers recently completed digital transformations?

Q4. Which software vendors does Hitachi Systems commonly work with?

Q5. How can ISVs boost their ecosystem with Hitachi Systems?

Q6. How can I access all Hitachi Systems's software implementations and deployments?