Since 2010, our global team of researchers has been studying the patterns of the CCaaS software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our CCaaS software market size and forecast assumptions and perhaps the rise and fall of certain CCaaS vendors.
Custom data cuts related to the CCaaS software market are available:
Some of the CCaaS apps that we have been tracking include: Five9 Cloud, LiveOps, Cisco Unified Contact Center Enterprise, 8x8 Virtual Contact Center, Ameyo Voice Logger System, Content Guru Storm CONTACT, Mitel MiContact Center Enterprise, Talkdesk Enterprise Contact Center Platform, Vocalcom Hermes360, Aircall Dashboard, Puzzel Contact Centre, Unify OpenScape Contact Center, Genesys PureCloud Platform, Ameyo IVR System, Capgemini Odigo, Mitel MiContact Center Business, Five9 Virtual Contact Center, Enghouse Interactive Contact Center Enterprise, Genesys PureConnect Platform, Mitel Contact Center and many others.
|8x8, Inc.||8x8 ContactNow||CCaaS||CRM|
|8x8, Inc.||8x8 Virtual Contact Center||CCaaS||CRM|
|8x8, Inc.||8x8 Virtual Office||CCaaS||CRM|
|8x8, Inc.||8x8 X Series||CCaaS||CRM|
|Akio Solutions||Akio||CCaaS, Customer Experience||CRM|