List of Ameyo Voice Logger System Customers
Exotel
Maruthi Infotech Center, 2nd Floor, Tower A, 540, 100 Feet Rd, Krishna Reddy Layout, Amarjyoti Layout, Domlur,
Bengaluru, 560071,
India
Bengaluru, 560071,
India
91 80 889 19888
Professional Services
1000
$49M
Since 2010, our global team of researchers has been studying Ameyo Voice Logger System customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ameyo Voice Logger System for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ameyo Voice Logger System for Call Center include: Standard Chartered Singapore, a Singapore based Banking and Financial Services organisation with 9000 employees and revenues of $4.00 billion, Mphasis, a India based Professional Services organisation with 30157 employees and revenues of $1.64 billion, Motilal Oswal Securities Ltd., a India based Banking and Financial Services organisation with 4500 employees and revenues of $1.50 billion, Kochartech, a India based Professional Services organisation with 3445 employees and revenues of $444.0 million, Myntra, a India based Retail organisation with 10000 employees and revenues of $294.0 million and many others.
Contact us if you need a completed and verified list of companies using Ameyo Voice Logger System, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The Ameyo Voice Logger System customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Admerex Solutions, Inc. | Professional Services | 1500 | $200M | Philippines | Ameyo | Ameyo Voice Logger System | Call Center | 2016 | n/a |
In 2016, Admerex Solutions, Inc. implemented Ameyo Voice Logger System as its Cloud Contact Center platform. The deployment centralized inbound and outbound voice operations to capacitate credit collections for banks, payment due collections for telecoms, sales and customer service across its Philippines contact center operations.
The Ameyo Voice Logger System was configured with Ameyo Predictive and Progressive Dialers to support high-volume outbound campaigns and staged dialing strategies, while voice recording and logging captured call audio for agent playback and dispute handling. Core Cloud Contact Center functional elements were applied, including campaign controls, agent desktop call controls, call tagging, and centralized recording storage to support collections workflows and customer interactions.
Operational coverage focused on collections, sales, and customer service teams, aligning telephony automation with queue management and campaign orchestration to handle inbound inquiries and segmented outbound dialing lists. Governance emphasized recorded-call retention and searchable call logs to support dispute resolution and compliance, with the cloud-hosted architecture enabling centralized monitoring, configuration, and operational control of the contact center environment.
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BankBazaar India | Banking and Financial Services | 1200 | $100M | India | Ameyo | Ameyo Voice Logger System | Call Center | 2017 | n/a |
In 2017, BankBazaar India deployed Ameyo Voice Logger System as its Cloud Contact Center platform to support contact center operations for its customer support function. The deployment positioned the Ameyo Voice Logger System to capture voice interactions while the Cloud Contact Center environment provided intelligent call routing and agent desktop capabilities for inbound customer interactions.
The implementation included Ameyo’s intelligent automatic call distribution ACD and queue priority management to ensure that calls from priority and repeat customers are routed to appropriately skilled agents. The solution also delivered CRM screen pop functionality, enabling agents to receive immediate customer context at call time, and voice logging to retain call recordings for quality and compliance workflows.
Integration scope centered on the contact center stack, with the Ameyo Voice Logger System interfacing with BankBazaar’s CRM to feed screen pop data and agent desktop information into live interactions. The architecture reflected a cloud contact center model, with centralized call routing, queue management, and recording services orchestrated to support the call center operations used by BankBazaar’s customer support teams.
Governance and workflow changes focused on routing rules and queue priority settings, realigning agent skill assignments to match prioritized customer segments and repeat customer handling requirements. The configuration of queue priority management and CRM screen pops enabled agents to address queries in an improved manner, producing better and faster customer query resolution as reported by BankBazaar.
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Bigtree Entertainment | Professional Services | 300 | $30M | India | Ameyo | Ameyo Voice Logger System | Call Center | 2018 | n/a |
In 2018, Bigtree Entertainment implemented the Ameyo Voice Logger System as its Cloud Contact Center platform to address high-volume ticket booking and event inquiry workflows. The deployment was focused on automating frequently changing movie and event information and reducing direct agent-customer interaction to lower cost per transaction, with contact center operations and customer support as the primary business functions in scope.
The implementation centered on voice logging and quality monitoring capabilities inherent to the Ameyo Voice Logger System, including comprehensive call recording, call playback for coaching, and QA review workflows to reduce average call handling times. Configuration emphasized agent performance monitoring and process efficiencies, using recorded interactions to standardize scripts and accelerate resolution for ticket booking and other inquiries.
Operational coverage included Bigtree’s contact center and customer support teams, where recorded voice data was used to instrument quality assurance and coaching processes. Governance changes focused on formalizing call review cycles, QA scoring and agent coaching workflows so recorded sessions became the primary input for performance improvement and operational decision making.
As a result, Ameyo Voice Logger System supported enhanced Quality Monitoring and maximized agent performance and process efficiencies at Bigtree Entertainment, aligning the Cloud Contact Center implementation to the company’s need to minimize average handling times and streamline event information automation.
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Frontier Utilities | Utilities | 67 | $112M | United States | Ameyo | Ameyo Voice Logger System | Call Center | 2014 | n/a |
Frontier Utilities implemented Ameyo Voice Logger System in 2014 to centralize contact center data and voice logging within its Call Center environment. The implementation delivered a Centralized Information Management tool integrated with the company CRM, providing agents with consolidated customer records and interaction history through a customized CRM interface. The deployment emphasized voice logging and a single agent workspace to streamline inbound and outbound contact handling.
Functional components included the Ameyo Voice Logger System for call recording and session capture, the CIM layer for customer data management, and IVR automation that handled routine queries and Payment and Collection workflows, allowing agents to focus on core customer engagements. Integrations were explicitly implemented with the CRM to surface interaction history and with the IVR platform to automate standard transactions, and the solution was delivered to be flexible and scalable so Frontier could adjust configurations as business requirements evolved. Governance changes consolidated agent workflows into the customized CRM interface and routed standard queries to IVR, restructuring daily operations for customer service and collections teams.
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HealthKart | Consumer Packaged Goods | 500 | $50M | India | Ameyo | Ameyo Voice Logger System | Call Center | 2012 | n/a |
In 2012 HealthKart deployed the Ameyo Voice Logger System to support its Call Center operations, provisioning voice logging and interaction management capabilities across its contact centers. The Ameyo Voice Logger System was positioned to improve customer routing and agent oversight for HealthKart, aligning the application with inbound customer service and outbound contact workflows.
The implementation emphasized priority based routing, which directed high value customers to agents with minimal wait time and preserved interaction quality. Ameyo’s agent level dashboard gave individual agents a real time view to self gauge performance, while configurable reporting allowed supervisors to tailor reports to existing business processes. The Call Center deployment leveraged standard call recording and session logging typical of voice logger systems, and applied those records to workforce management and quality assurance use cases.
A notable integration in the deployment was with DNC India, which enabled scrubbing of outbound lists and reduced dialer compliance risk in HealthKart’s outbound process. The system supported both inbound priority routing and outbound list hygiene, connecting the Ameyo Voice Logger System to operational dialing workflows and contact list management processes.
Operational impacts included improved workforce management and customized reporting that mapped to HealthKart business processes, and higher quality interactions for routed priority customers. HealthKart Ameyo Voice Logger System Call Center customer service and outbound teams used the new dashboards and reports to standardize agent monitoring and workflow governance, delivering a measurable shift in how contact center operations were instrumented and governed.
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Construction and Real Estate | 544 | $194M | India | Ameyo | Ameyo Voice Logger System | Call Center | 2017 | n/a |
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Consumer Packaged Goods | 600 | $60M | India | Ameyo | Ameyo Voice Logger System | Call Center | 2017 | n/a |
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Professional Services | 3445 | $444M | India | Ameyo | Ameyo Voice Logger System | Call Center | 2017 | n/a |
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Banking and Financial Services | 4500 | $1.5B | India | Ameyo | Ameyo Voice Logger System | Call Center | 2017 | n/a |
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Professional Services | 30157 | $1.6B | India | Ameyo | Ameyo Voice Logger System | Call Center | 2017 | n/a |
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Buyer Intent: Companies Evaluating Ameyo Voice Logger System
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Ameyo Voice Logger System. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Ameyo Voice Logger System for Call Center include:
- Swastika Investmart, a India based Banking and Financial Services organization with 978 Employees
- RackBank, a India based Professional Services company with 80 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Swastika Investmart | Banking and Financial Services | 978 | $250M | India | 2025-02-13 |
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RackBank | Professional Services | 80 | $8M | India | 2025-01-03 |
FAQ - APPS RUN THE WORLD Ameyo Voice Logger System Coverage
Ameyo Voice Logger System is a Call Center solution from Ameyo.
Companies worldwide use Ameyo Voice Logger System, from small firms to large enterprises across 21+ industries.
Organizations such as Standard Chartered Singapore, Mphasis, Motilal Oswal Securities Ltd., Kochartech and Myntra are recorded users of
Ameyo Voice Logger System for Call Center.
Companies using Ameyo Voice Logger System are most concentrated in Banking and Financial Services, Professional Services and Retail, with adoption spanning over 21 industries.
Companies using Ameyo Voice Logger System are most concentrated in Singapore and India, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Ameyo Voice Logger System across Americas, EMEA, and APAC.
Companies using Ameyo Voice Logger System range from small businesses with 0-100 employees - 17.65%, to mid-sized firms with 101-1,000 employees - 35.29%, large organizations with 1,001-10,000 employees - 41.18%, and global enterprises with 10,000+ employees - 5.88%.
Customers of Ameyo Voice Logger System include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Ameyo Voice Logger System customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Call Center.