List of Microsoft Power Automate RPA Customers
Redmond, 98052-6399, WA,
United States
Since 2010, our global team of researchers has been studying Microsoft Power Automate RPA customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Microsoft Power Automate RPA for Robotic Process Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Microsoft Power Automate RPA for Robotic Process Automation include: Microsoft, a United States based Professional Services organisation with 221000 employees and revenues of $243.00 billion, Mitsubishi Corporation Japan, a Japan based Distribution organisation with 62062 employees and revenues of $120.00 billion, Accenture, a Ireland based Professional Services organisation with 791000 employees and revenues of $64.90 billion, Medtronic, a United States based Healthcare organisation with 50000 employees and revenues of $19.80 billion, Textron Aviation, a United States based Aerospace and Defense organisation with 34000 employees and revenues of $13.70 billion and many others.
Contact us if you need a completed and verified list of companies using Microsoft Power Automate RPA, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Microsoft Power Automate RPA customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
|
|
Accenture | Professional Services | 791000 | $64.9B | Ireland | Microsoft | Microsoft Power Automate RPA | Robotic Process Automation | 2019 | n/a |
In 2019, Accenture implemented Microsoft Power Automate RPA as part of its Microsoft 365 progressive deployments to provide scalable automation across a global workforce of 791,000 employees. Microsoft Power Automate RPA was positioned to support Accenture's Robotic Process Automation initiatives, enabling citizen developers and automation across digital worker, HR, client account, and global IT workflows.
The implementation emphasized cloud-hosted automation flows and low code and no code authoring, with desktop flows for attended interactions and unattended background automations for backend processes. Functional capabilities included bot orchestration for Teams, process automation tied to document stores such as OneDrive for Business and SharePoint, and the extension of flows into Power Apps front ends and Power BI for analytics-driven process triggers.
Integrations were executed to embed Microsoft Power Automate RPA into Teams as the primary digital cockpit, to connect automation to ServiceNow for support ticket orchestration, and to link workflows with Salesforce and Workday for client and HCM use cases. The automation estate also made use of Microsoft Graph, Exchange and Planner triggers, and was aligned with Intune and Microsoft Defender security controls to operate in a cloud-first Microsoft 365 environment.
Governance and rollout followed Accenture’s established approach of enabling citizen development while reducing shadow IT, instituting policies for legal and security compliance, and moving to an ongoing release cadence rather than periodic large upgrades. The program explicitly aimed to accelerate time to market for internal apps, increase individual and team productivity, and ensure change management and data privacy engagement were embedded in the rollout process.
|
|
|
Ansys | Professional Services | 6500 | $2.5B | United States | Microsoft | Microsoft Power Automate RPA | Robotic Process Automation | 2020 | n/a |
In 2020, Ansys implemented Microsoft Power Automate RPA as a core element of a centralized Robotic Process Automation strategy to build an in-house Intelligent Process Automation capability and Transformation Center of Excellence. The implementation was led by the Global Automation Head and targeted cross functional automation pipelines across Finance, HR Operations, Payroll, Talent Acquisition, Sales, and Marketing, reflecting enterprise scope rather than a point solution deployment.
The Microsoft Power Automate RPA deployment emphasized rapid automation delivery and reusable automation assets, resulting in roughly 45 automations delivered within a 14 month span and an initial tranche of 10 large complex automations delivered within eight months. Process mining with Celonis was paired with RPA for P2P and Accounts Payable, identifying a 62 percent variance rate that was reduced to 15 percent through combined process mining and automation efforts, and explicit savings cited for that effort are reported at more than 500K. The team implemented automation infrastructure and orchestration capabilities within three weeks and standardized developer roles and pipelines to accelerate throughput.
Operational architecture integrated Microsoft Power Automate RPA with analytics and process mining infrastructure, the Celonis platform, AI and ML tooling, and Alteryx based data engineering, while stakeholders engaged ERP, CRM, database management, ServiceNow, and HRIS managers to position automations on top of those systems. Infrastructure ownership included management of Celonis, analytic and process automation platforms, AI ML environments, and Microsoft Power Automation runtime and orchestration, enabling coordination across on site and offshore development models.
Governance and operating model changes included creation of an Automation Governance Model and an internal Automation COE, staffed with Data Analytics Engineers, Process Mining specialists, Automation Developers skilled in RPA, OCR, NLP and chatbots, Data Engineers, Operations Engineers, Infrastructure Architects, and Process Analysts. The Global Automation Head authored assessment reports, KPI frameworks, and cost benefit analyses, and worked with FP&A to plan annual automation budget growth, while building stakeholder relationships and mentoring developer teams. Explicit outcomes reported from this implementation included annualized savings of approximately 15,000 hours, a projected ROI of 200 percent over three years for the automation portfolio, and formal recognition through internal innovation and collaboration awards.
|
|
|
Avaya | Professional Services | 8063 | $3.1B | United States | Microsoft | Microsoft Power Automate RPA | Robotic Process Automation | 2017 | n/a |
In 2017, Avaya implemented Microsoft Power Automate RPA to automate compliance reporting workflows. The implementation targeted a SOX compliant process that consumed compliance risk assessment data from cloud APIs and delivered standardized reports to business consumers twice daily, embedding Robotic Process Automation into the company reporting fabric.
Configuration centered on Microsoft Power Automate RPA flows that polled cloud API endpoints on a scheduled cadence, processed JSON payloads, applied transformation logic, and orchestrated downstream report generation and distribution. The solution leveraged platform capabilities typical of Robotic Process Automation, including scheduled cloud flows, connectors for API consumption, error handling and retry logic, and operational run history for traceability.
The Power Automate implementation operated alongside Avaya s existing data integration and analytics stack, feeding reporting delivery into the broader reporting architecture that included Power BI dashboards and automated email delivery mechanisms to business consumers. Operational scope focused on compliance and risk assessment reporting, with the workflows servicing internal business consumers and compliance stakeholders across the organization.
Governance was explicit, the process was designed to be SOX compliant and included automated audit logging, scheduled controls and documented run histories to support compliance evidence. Microsoft Power Automate RPA therefore provided an orchestration layer for compliance data ingestion and report distribution, reducing manual handling while preserving auditability and schedule enforcement.
|
|
|
|
Professional Services | 110 | $32M | United States | Microsoft | Microsoft Power Automate RPA | Robotic Process Automation | 2020 | EFOQUS |
|
|
|
|
Construction and Real Estate | 12100 | $1.6B | Singapore | Microsoft | Microsoft Power Automate RPA | Robotic Process Automation | 2019 | n/a |
|
|
|
|
Manufacturing | 53 | $21M | United Kingdom | Microsoft | Microsoft Power Automate RPA | Robotic Process Automation | 2021 | Technology Management |
|
|
|
|
Communications | 5518 | $4.6B | United States | Microsoft | Microsoft Power Automate RPA | Robotic Process Automation | 2020 | n/a |
|
|
|
|
Professional Services | 1800 | $368M | United States | Microsoft | Microsoft Power Automate RPA | Robotic Process Automation | 2016 | n/a |
|
|
|
|
Life Sciences | 729 | $468M | United Kingdom | Microsoft | Microsoft Power Automate RPA | Robotic Process Automation | 2021 | n/a |
|
|
|
|
Life Sciences | 729 | $468M | United Kingdom | Microsoft | Microsoft Power Automate RPA | Robotic Process Automation | 2021 | n/a |
|
Buyer Intent: Companies Evaluating Microsoft Power Automate RPA
- Abacus.Ai, a United States based Professional Services organization with 160 Employees
- EPAM Systems, a United States based Professional Services company with 59300 Employees
- Le Moyne College, a United States based Education organization with 500 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||