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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of Microsoft Power Automate RPA Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Accenture Professional Services 791000 $64.9B Ireland Microsoft Microsoft Power Automate RPA Robotic Process Automation 2019 n/a
In 2019, Accenture implemented Microsoft Power Automate RPA as part of its Microsoft 365 progressive deployments to provide scalable automation across a global workforce of 791,000 employees. Microsoft Power Automate RPA was positioned to support Accenture's Robotic Process Automation initiatives, enabling citizen developers and automation across digital worker, HR, client account, and global IT workflows. The implementation emphasized cloud-hosted automation flows and low code and no code authoring, with desktop flows for attended interactions and unattended background automations for backend processes. Functional capabilities included bot orchestration for Teams, process automation tied to document stores such as OneDrive for Business and SharePoint, and the extension of flows into Power Apps front ends and Power BI for analytics-driven process triggers. Integrations were executed to embed Microsoft Power Automate RPA into Teams as the primary digital cockpit, to connect automation to ServiceNow for support ticket orchestration, and to link workflows with Salesforce and Workday for client and HCM use cases. The automation estate also made use of Microsoft Graph, Exchange and Planner triggers, and was aligned with Intune and Microsoft Defender security controls to operate in a cloud-first Microsoft 365 environment. Governance and rollout followed Accenture’s established approach of enabling citizen development while reducing shadow IT, instituting policies for legal and security compliance, and moving to an ongoing release cadence rather than periodic large upgrades. The program explicitly aimed to accelerate time to market for internal apps, increase individual and team productivity, and ensure change management and data privacy engagement were embedded in the rollout process.
Ansys Professional Services 6500 $2.5B United States Microsoft Microsoft Power Automate RPA Robotic Process Automation 2020 n/a
In 2020, Ansys implemented Microsoft Power Automate RPA as a core element of a centralized Robotic Process Automation strategy to build an in-house Intelligent Process Automation capability and Transformation Center of Excellence. The implementation was led by the Global Automation Head and targeted cross functional automation pipelines across Finance, HR Operations, Payroll, Talent Acquisition, Sales, and Marketing, reflecting enterprise scope rather than a point solution deployment. The Microsoft Power Automate RPA deployment emphasized rapid automation delivery and reusable automation assets, resulting in roughly 45 automations delivered within a 14 month span and an initial tranche of 10 large complex automations delivered within eight months. Process mining with Celonis was paired with RPA for P2P and Accounts Payable, identifying a 62 percent variance rate that was reduced to 15 percent through combined process mining and automation efforts, and explicit savings cited for that effort are reported at more than 500K. The team implemented automation infrastructure and orchestration capabilities within three weeks and standardized developer roles and pipelines to accelerate throughput. Operational architecture integrated Microsoft Power Automate RPA with analytics and process mining infrastructure, the Celonis platform, AI and ML tooling, and Alteryx based data engineering, while stakeholders engaged ERP, CRM, database management, ServiceNow, and HRIS managers to position automations on top of those systems. Infrastructure ownership included management of Celonis, analytic and process automation platforms, AI ML environments, and Microsoft Power Automation runtime and orchestration, enabling coordination across on site and offshore development models. Governance and operating model changes included creation of an Automation Governance Model and an internal Automation COE, staffed with Data Analytics Engineers, Process Mining specialists, Automation Developers skilled in RPA, OCR, NLP and chatbots, Data Engineers, Operations Engineers, Infrastructure Architects, and Process Analysts. The Global Automation Head authored assessment reports, KPI frameworks, and cost benefit analyses, and worked with FP&A to plan annual automation budget growth, while building stakeholder relationships and mentoring developer teams. Explicit outcomes reported from this implementation included annualized savings of approximately 15,000 hours, a projected ROI of 200 percent over three years for the automation portfolio, and formal recognition through internal innovation and collaboration awards.
Avaya Professional Services 8063 $3.1B United States Microsoft Microsoft Power Automate RPA Robotic Process Automation 2017 n/a
In 2017, Avaya implemented Microsoft Power Automate RPA to automate compliance reporting workflows. The implementation targeted a SOX compliant process that consumed compliance risk assessment data from cloud APIs and delivered standardized reports to business consumers twice daily, embedding Robotic Process Automation into the company reporting fabric. Configuration centered on Microsoft Power Automate RPA flows that polled cloud API endpoints on a scheduled cadence, processed JSON payloads, applied transformation logic, and orchestrated downstream report generation and distribution. The solution leveraged platform capabilities typical of Robotic Process Automation, including scheduled cloud flows, connectors for API consumption, error handling and retry logic, and operational run history for traceability. The Power Automate implementation operated alongside Avayas existing data integration and analytics stack, feeding reporting delivery into the broader reporting architecture that included Power BI dashboards and automated email delivery mechanisms to business consumers. Operational scope focused on compliance and risk assessment reporting, with the workflows servicing internal business consumers and compliance stakeholders across the organization. Governance was explicit, the process was designed to be SOX compliant and included automated audit logging, scheduled controls and documented run histories to support compliance evidence. Microsoft Power Automate RPA therefore provided an orchestration layer for compliance data ingestion and report distribution, reducing manual handling while preserving auditability and schedule enforcement.
Professional Services 110 $32M United States Microsoft Microsoft Power Automate RPA Robotic Process Automation 2020 EFOQUS
Construction and Real Estate 12100 $1.6B Singapore Microsoft Microsoft Power Automate RPA Robotic Process Automation 2019 n/a
Manufacturing 53 $21M United Kingdom Microsoft Microsoft Power Automate RPA Robotic Process Automation 2021 Technology Management
Communications 5518 $4.6B United States Microsoft Microsoft Power Automate RPA Robotic Process Automation 2020 n/a
Professional Services 1800 $368M United States Microsoft Microsoft Power Automate RPA Robotic Process Automation 2016 n/a
Life Sciences 729 $468M United Kingdom Microsoft Microsoft Power Automate RPA Robotic Process Automation 2021 n/a
Life Sciences 729 $468M United Kingdom Microsoft Microsoft Power Automate RPA Robotic Process Automation 2021 n/a
Showing 1 to 10 of 22 entries

Buyer Intent: Companies Evaluating Microsoft Power Automate RPA

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Microsoft Power Automate RPA. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Microsoft Power Automate RPA for Robotic Process Automation include:

  1. Abacus.Ai, a United States based Professional Services organization with 160 Employees
  2. EPAM Systems, a United States based Professional Services company with 59300 Employees
  3. Le Moyne College, a United States based Education organization with 500 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

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FAQ - APPS RUN THE WORLD Microsoft Power Automate RPA Coverage

Microsoft Power Automate RPA is a Robotic Process Automation solution from Microsoft.

Companies worldwide use Microsoft Power Automate RPA, from small firms to large enterprises across 21+ industries.

Organizations such as Microsoft, Mitsubishi Corporation Japan, Accenture, Medtronic and Textron Aviation are recorded users of Microsoft Power Automate RPA for Robotic Process Automation.

Companies using Microsoft Power Automate RPA are most concentrated in Professional Services, Distribution and Healthcare, with adoption spanning over 21 industries.

Companies using Microsoft Power Automate RPA are most concentrated in United States, Japan and Ireland, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Microsoft Power Automate RPA across Americas, EMEA, and APAC.

Companies using Microsoft Power Automate RPA range from small businesses with 0-100 employees - 9.09%, to mid-sized firms with 101-1,000 employees - 27.27%, large organizations with 1,001-10,000 employees - 27.27%, and global enterprises with 10,000+ employees - 36.36%.

Customers of Microsoft Power Automate RPA include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Microsoft Power Automate RPA customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Robotic Process Automation.