List of SAP SuccessFactors Employee Central Employee Relations Customers
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Since 2010, our global team of researchers has been studying SAP SuccessFactors Employee Central Employee Relations customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP SuccessFactors Employee Central Employee Relations for Employee Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP SuccessFactors Employee Central Employee Relations for Employee Experience include: CHS Inc., a United States based Manufacturing organisation with 10000 employees and revenues of $45.60 billion, Gestamp, a Spain based Manufacturing organisation with 40032 employees and revenues of $13.73 billion, Helvetia Group, a Switzerland based Insurance organisation with 14104 employees and revenues of $10.17 billion, Votorantim Group, a Brazil based Banking and Financial Services organisation with 61000 employees and revenues of $10.16 billion, Vonovia, a Germany based Construction and Real Estate organisation with 11999 employees and revenues of $5.61 billion and many others.
Contact us if you need a completed and verified list of companies using SAP SuccessFactors Employee Central Employee Relations, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the HCM software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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BLS | Transportation | 3700 | $500M | Switzerland | SAP | SAP SuccessFactors Employee Central Employee Relations | Employee Experience | 2024 | n/a |
In 2024, BLS implemented SAP SuccessFactors Employee Central Employee Relations to centralize HR master data and standardize core HR workflows under the Employee Experience category. The implementation was initiated using the SAP standard content activation service, with an explicit requirement to adopt at least 80% standard processes, and the project began with SAP SuccessFactors Employee Central as the first active module.
SAP SuccessFactors Employee Central Employee Relations was configured to map the end-to-end employee lifecycle, from application through personnel administration to offboarding, establishing a single source of truth for HR data. The project migrated master data from the on-premise SAP ERP Human Capital Management solution into Employee Central, and BLS implemented the broader SAP SuccessFactors HCM suite using process-oriented activations rather than module-by-module rollouts.
Integrations were scoped and executed where stated, including the integration of SAP SuccessFactors Document Management Core by OpenText as the employee dossier solution, enabling role-based permissions, workflow-driven document upload, automated contract creation and lifecycle deletion for compliance. Payroll, time management, and shared services remain on premise today, and next-phase integrations explicitly planned include a planning tool interface for train personnel deployment and interfaces for rarely used subprocesses such as unpaid leave requests.
Governance and rollout focused on aligning organizational roles and teams with the new processes, establishing a project committee with representation from key internal customer groups, and providing targeted training for user groups to address changes in responsibilities and process ownership. The system was reported as positively received, with HR noting congruent data across the platform and the elimination of media breaks, and organizational behavior shifting toward end-to-end process thinking, outcomes that BLS links to improved employer attractiveness as reflected in its 2024 employer rankings.
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Canon Australia | Professional Services | 2300 | $665M | Australia | SAP | SAP SuccessFactors Employee Central Employee Relations | Employee Experience | 2019 | n/a |
In 2019, Canon Australia implemented SAP SuccessFactors Employee Central Employee Relations as a core Employee Experience initiative across Canon Oceania. The deployment covered all SuccessFactors modules except HR Analytics and was scoped to support the professional services HR function for the organization with approximately 2300 employees, centralizing employee records and case handling for employee relations across the region.
Configuration work focused on standard Employee Central capabilities and employee relations case management aligned to canonical HR workflows, with solution workshops used to capture business requirements and obtain formal sign off for each solution iteration. The implementation included iterative specification cycles and contributed solution design for planned integrations with financials and time and attendance systems, preserving integration requirements during configuration and testing planning.
Integrations were planned to connect SAP SuccessFactors Employee Central Employee Relations with the organisation financials and time and attendance systems to ensure transactional and payroll related data flows remained consistent across Canon Oceania. The program explicitly framed the application within the Employee Experience category and treated integrations as a core component of the end to end HR to payroll and finance processes.
Program governance was structured around a steering committee and formal change control, with project planning and budgeting managed centrally. Canon Australia maintained a managed relationship with the implementation partner Synchrony, and program responsibilities included writing and presenting steering committee papers, maintaining the risks and issues registry, and running the change request process to control scope and delivery.
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CHS Inc. | Manufacturing | 10000 | $45.6B | United States | SAP | SAP SuccessFactors Employee Central Employee Relations | Employee Experience | 2017 | n/a |
In 2017, CHS Inc. implemented SAP SuccessFactors Employee Central Employee Relations as its core Employee Experience platform. The SAP SuccessFactors Employee Central Employee Relations deployment was positioned as the central HRIS to consolidate employee master data and standardize HR workflows across the enterprise.
The implementation concentrated on Employee Central and Employee Relations capabilities, including centralized employee record management, organizational management, position and job data configuration, and case management workflows for employee relations matters. Configuration work emphasized workforce data governance, role based access controls, and workflow automation for hire to retire processes, with configuration to support compensation conversions and benefits plan alignment. The SAP SuccessFactors Employee Central Employee Relations instance was configured to capture workforce structure and support Total Rewards data elements used by HR operations.
Operational scope included HR, Total Rewards, HR Operations, and the newly created Employee Experience Center, aligning system configuration to the organizational redesign led by CHS HR leadership. The deployment was used to operationalize compensation conversions and benefits plan alignments during CHS’s largest acquisition integration, serving as the authoritative HRIS for those reconciliations and HR processes. Integrations focused on connecting the SAP SuccessFactors Employee Central Employee Relations instance to CHS HR processes and Total Rewards operational workflows to enable consistent employee data across impacted functions.
Governance was directed by the Vice President of Human Resources who led the design and execution of the Total Rewards and HR Operations and Employee Experience Center structure, and who retained responsibility for future enhancements to the SAP SuccessFactors Employee Central Employee Relations environment. Rollout combined policy and process standardization with system configuration, establishing centralized HR operations and ongoing stewardship of the Employee Experience platform.
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Clariant | Oil, Gas and Chemicals | 11245 | $4.6B | Switzerland | SAP | SAP SuccessFactors Employee Central Employee Relations | Employee Experience | 2018 | Talenteam |
In 2018 Clariant implemented SAP SuccessFactors Employee Central Employee Relations as part of a global deployment of the SAP SuccessFactors Suite to support approximately 11,000 employees across nearly 40 countries, aligning the project with the companys Employee Experience objectives. The implementation of SAP SuccessFactors Employee Central Employee Relations was executed alongside modules for Recruiting, Onboarding, Learning Management, succession, performance, goal management, and compensation and pay, establishing a unified cloud HCM footprint for global HR operations.
Configuration work focused on standardizing core Employee Central data models while preserving country specific field requirements, with automated data flows from Recruiting and Onboarding into Employee Central to reduce manual reentry. Candidate documents were folded into the onboarding workflow to ensure staffing records and employee relations information are captured at hire, and onboarding panels were used on a country by country basis to validate localized process rules and field mappings.
Operational integrations include an integrated ticket management system that routes unresolved issues from Clariants HR team to the Talenteam Support Service under an hours based support contract. Talenteam provides second line incident management, process enhancement consultancy, customer admin enablement training, and access to a knowledge base, enabling a clear first line HR support and escalation model.
Governance and process transformation were organized as an ongoing HR process improvement programme, led jointly by Clariants HR Solutions and Talenteam, to review, streamline and optimise global hiring and onboarding workflows. The programme deploys structured country specific workshops and panels, uses the support contract to provision ongoing optimisation work, and embeds new incident and change workflows to sustain continuity and institutional knowledge for global HCM operations.
Reported benefits from the implementation and support engagement include streamlined hiring and onboarding, improved data accuracy through integrated Recruiting and Onboarding feeds into Employee Central, faster resolution of HR system incidents via the dedicated Talenteam support pathway, and stronger continuity in global HCM delivery. The combination of SAP SuccessFactors Employee Central Employee Relations, related suite modules, and the Talenteam support model underpins Clariants central Employee Experience capability across its global HR functions.
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Eversheds Sutherland | Professional Services | 4000 | $881M | United Kingdom | SAP | SAP SuccessFactors Employee Central Employee Relations | Employee Experience | 2019 | n/a |
In 2019, Eversheds Sutherland implemented SAP SuccessFactors Employee Central Employee Relations as part of an international HR programme. The deployment was classified under Employee Experience and targeted HR, payroll, recruitment, learning and employee relations business functions, building on an initial implementation of SuccessFactors Employee Central EC to centralize core people workflows.
The programme mobilised and configured discrete modules for Compensation and Rewards, Employee relations, recruitment and onboarding, Learning and development and international payroll processing. Configuration work focused on employee profile and case management workflows, compensation administration, onboarding orchestration and learning assignment logic consistent with Employee Experience platform patterns.
Integrations were explicitly managed with third party providers that connected to SuccessFactors, including Access Pay for BACS payments, Job points and Standard life Lifelens, and these integrated solutions were deployed to company mobile devices. The technical and process architecture supported a target operating model to provide shared services across European locations, centralizing HR transactions and payroll interfaces into the SuccessFactors ecosystem.
Governance was led by an IT programme manager who held end to end accountability for the multimillion pound budget, forecasting, planning and resourcing, and who managed third party solution deliveries. The programme delivered the fastest UK implementation of UK payroll in ECP and represented the first implementation of this payroll configuration in a UK legal firm.
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Professional Services | 100 | $10M | United Kingdom | SAP | SAP SuccessFactors Employee Central Employee Relations | Employee Experience | 2024 | n/a |
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Manufacturing | 40032 | $13.7B | Spain | SAP | SAP SuccessFactors Employee Central Employee Relations | Employee Experience | 2024 | n/a |
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Insurance | 14104 | $10.2B | Switzerland | SAP | SAP SuccessFactors Employee Central Employee Relations | Employee Experience | 2024 | n/a |
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Retail | 19000 | $4.0B | Mexico | SAP | SAP SuccessFactors Employee Central Employee Relations | Employee Experience | 2021 | n/a |
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Life Sciences | 13000 | $4.1B | Germany | SAP | SAP SuccessFactors Employee Central Employee Relations | Employee Experience | 2024 | n/a |
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Buyer Intent: Companies Evaluating SAP SuccessFactors Employee Central Employee Relations
- Sasol, a South Africa based Oil, Gas and Chemicals organization with 27678 Employees
- Energex, a Australia based Utilities company with 7600 Employees
- IG Australia, a Australia based Banking and Financial Services organization with 50 Employees
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