List of SoundHound Houndify AI Platform Customers
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United States
Since 2010, our global team of researchers has been studying SoundHound Houndify AI Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SoundHound Houndify AI Platform for Cognitive Computing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SoundHound Houndify AI Platform for Cognitive Computing include: Samsung Electronics, a South Korea based Manufacturing organisation with 262647 employees and revenues of $203.54 billion, Mercedes Benz, a Germany based Automotive organisation with 175264 employees and revenues of $171.47 billion, Honda, a Japan based Automotive organisation with 194173 employees and revenues of $135.55 billion, Deutsche Telekom, a Germany based Communications organisation with 201336 employees and revenues of $134.08 billion, NVIDIA, a United States based Manufacturing organisation with 36000 employees and revenues of $130.50 billion and many others.
Contact us if you need a completed and verified list of companies using SoundHound Houndify AI Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Artificial Intelligence software purchases.
The SoundHound Houndify AI Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Artificial Intelligence software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aeroméxico | Transportation | 13880 | $4.9B | Mexico | SoundHound Inc. | SoundHound Houndify AI Platform | Cognitive Computing | 2025 | n/a |
In 2025 Aeroméxico deployed SoundHound Houndify AI Platform to introduce voice-enabled conversational capabilities across its travel and hospitality customer touchpoints. The deployment is classified under Cognitive Computing and targets customer experience and reservation interactions within Aeroméxico’s service operations.
The implementation centered on core Cognitive Computing components, including automatic speech recognition, natural language understanding, dialog management, and text-to-speech to support spoken queries and transactions. SoundHound Houndify AI Platform was configured with Spanish language models and airline-specific intent taxonomies, and it incorporated intent classification and slot filling workflows for booking inquiries, flight status, and ancillary services.
Operational scope focused on Aeroméxico’s customer experience and contact center functions, enabling voice interactions across phone and digital channels. Governance emphasized configuration control over language models, intent taxonomies, and conversational safety tuning to align with airline policies and regulatory requirements. SoundHound Houndify AI Platform provides a foundation to extend voice-enabled services across additional Aeroméxico customer touchpoints as adoption expands.
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Alfa Romeo | Automotive | 1500 | $350M | Italy | SoundHound Inc. | SoundHound Houndify AI Platform | Cognitive Computing | 2024 | n/a |
In 2024, Alfa Romeo implemented SoundHound Houndify AI Platform to deploy the SoundHound Chat AI voice assistant across its vehicles. The initiative is categorized under Cognitive Computing and was delivered as part of a coordinated multi-brand production rollout with other Stellantis marques into multiple markets and languages.
The implementation emphasized core conversational AI modules consistent with Cognitive Computing deployments, including speech recognition, natural language understanding, conversation management and generative response capabilities. SoundHound Houndify AI Platform was configured to support multilingual conversational pipelines and in-vehicle digital assistant workflows, enabling natural voice interactions for infotainment and driver-facing queries.
Operationally, Alfa Romeo moved into full production with SoundHound Chat AI alongside Peugeot, Vauxhall, Opel and Citröen, contributing to six Stellantis brands now in production with SoundHound’s voice assistant with generative AI. The rollout was executed in partnership with Stellantis and aligned with broader regional expansion, including new contracts for multiple brands in Latin America and expanded integrations with European EV manufacturers.
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Allina Health | Healthcare | 28500 | $5.8B | United States | SoundHound Inc. | SoundHound Houndify AI Platform | Cognitive Computing | 2023 | n/a |
In 2023, Allina Health implemented the SoundHound Houndify AI Platform as a Cognitive Computing solution. The deployment was scoped to introduce conversational voice AI capabilities for patient-facing contact center workflows and front-desk automation across clinical access points. The SoundHound Houndify AI Platform was positioned to handle natural language interactions using speech recognition and conversational intelligence.
Configuration centered on core voice AI modules including speech recognition, natural language understanding, conversational dialog management, and Dynamic Interaction multimodal interfaces. The implementation leveraged Smart Answering and Smart Ordering class capabilities to route requests, capture structured appointment and intake data, and escalate complex cases to human agents when required. Model tuning and language customization were applied to address healthcare terminology and patient communication patterns.
Operationally the deployment targeted patient access and contact center teams, connecting voice-driven endpoints and digital patient touchpoints to establish consistent conversational entry points. The platform standardized intake workflows and automated routine scheduling and triage prompts while preserving clinician or agent handoff for clinically complex interactions. Integration surfaces focused on voice channels and web or portal entry points rather than specific back-end product names.
Governance was organized through a cross-functional program team including clinical, compliance, and contact center stakeholders to approve conversation flows, manage privacy and security configurations, and oversee a phased rollout. Allina Health instituted monitoring and iterative model refinement processes within the SoundHound Houndify AI Platform to maintain alignment between conversational behavior and operational policies.
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Healthcare | 250 | $30M | Canada | SoundHound Inc. | SoundHound Houndify AI Platform | Cognitive Computing | 2022 | n/a |
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Leisure and Hospitality | 30 | $3M | United States | SoundHound Inc. | SoundHound Houndify AI Platform | Cognitive Computing | 2023 | n/a |
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Banking and Financial Services | 510 | $173M | United States | SoundHound Inc. | SoundHound Houndify AI Platform | Cognitive Computing | 2020 | n/a |
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Insurance | 150 | $30M | France | SoundHound Inc. | SoundHound Houndify AI Platform | Cognitive Computing | 2024 | n/a |
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Retail | 28000 | $5.0B | United States | SoundHound Inc. | SoundHound Houndify AI Platform | Cognitive Computing | 2024 | n/a |
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Professional Services | 20 | $2M | United Kingdom | SoundHound Inc. | SoundHound Houndify AI Platform | Cognitive Computing | 2018 | n/a |
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Healthcare | 5800 | $376M | Australia | SoundHound Inc. | SoundHound Houndify AI Platform | Cognitive Computing | 2019 | n/a |
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Buyer Intent: Companies Evaluating SoundHound Houndify AI Platform
- Las Vegas Valley Water District, a United States based Utilities organization with 730 Employees
- University of Wisconsin, a United States based Education company with 22365 Employees
- Wooster Square Development Corp, a United States based Construction and Real Estate organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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