List of SS&C Blue Prism Customers
SS&C Technologies
80 Lamberton Road,
Windsor, 6095, CT,
United States
Windsor, 6095, CT,
United States
1 860-298-4500
Professional Services
28800
$6.3B
Since 2010, our global team of researchers has been studying SS&C Blue Prism customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SS&C Blue Prism for Robotic Process Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SS&C Blue Prism for Robotic Process Automation include: Walmart, a United States based Retail organisation with 2100000 employees and revenues of $681.00 billion, Amazon, a United States based Retail organisation with 1578000 employees and revenues of $637.96 billion, U.S. Department of Veterans Affairs, a United States based Government organisation with 308814 employees and revenues of $441.30 billion, UnitedHealth Group, a United States based Insurance organisation with 400000 employees and revenues of $400.28 billion, McKesson, a United States based Professional Services organisation with 45000 employees and revenues of $400.00 billion and many others.
Contact us if you need a completed and verified list of companies using SS&C Blue Prism, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SS&C Blue Prism customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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3M | Manufacturing | 61500 | $24.6B | United States | SS&C Technologies | SS&C Blue Prism | Robotic Process Automation | 2017 | n/a |
In 2017, 3M implemented SS&C Blue Prism to establish Robotic Process Automation capabilities across its manufacturing enterprise. The deployment established an enterprise automation platform intended to support repeatable, rules based process execution within manufacturing and corporate operations.
SS&C Blue Prism was configured using core Blue Prism components, including Process Studio for workflow design, Control Room for orchestration and scheduling, and Runtime Resources to host unattended digital workers. The implementation emphasized process design patterns, exception handling, secure credential management and queue based work distribution to enable scalable automation development.
Operational governance was organized through a centralized RPA center of excellence to manage change control, operational monitoring, audit trails and role based access for automated processes. The rollout integrated SS&C Blue Prism into existing process governance and operational workflows across finance and manufacturing operations to formalize orchestration of transactional work.
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7-Eleven | Retail | 138808 | $87.6B | United States | SS&C Technologies | SS&C Blue Prism | Robotic Process Automation | 2017 | n/a |
In 2017, 7-Eleven provisioned SS&C Blue Prism as its Robotic Process Automation platform to formalize automation of corporate business processes at its Irving, Texas corporate organization. The deployment used SS&C Blue Prism to build robots and business objects to automate workflows across multiple business systems, establishing a repeatable automation capability for corporate processes.
The implementation leveraged core SS&C Blue Prism components including Process Studio, Object Studio and the Control Room for development, testing and runtime management. Blue Prism Credential Manager was used to secure and retrieve credentials, Application Modeler was used to create element models by spying on target applications, and the MAPIEx add on library was used to manipulate mailboxes. Development included creating process and object designs, building algorithms for error detection and error correction to enable self recovery behaviors for robots.
Deployment and operations followed a staged approach with solutions moved into test and live environments, and production support handled through Control Room monitoring and troubleshooting. The program created an RPA structure and team, with hands on RPA Developer and Technical Consultant roles responsible for building processes, supporting production robots and maintaining the Blue Prism environment. Automated MI reporting for Blue Prism processes was created in MS Access and Excel with exploration of running reporting in MS SQL Server using an MS Access front end.
Governance and quality assurance practices were documented and institutionalized, including solution, process and object design documentation, business flow documentation and published test procedures. Test disciplines included preparation of test data and execution of system testing, functional testing, regression testing and database testing, with test scenarios publicized for pre production phases.
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AAA-The Auto Club Group | Insurance | 11000 | $3.5B | United States | SS&C Technologies | SS&C Blue Prism | Robotic Process Automation | 2017 | n/a |
In 2017, AAA-The Auto Club Group deployed SS&C Blue Prism as a Robotic Process Automation platform. The implementation targeted enterprise back-office automation for the insurance organization with approximately 11,000 employees, and operated under internal development leadership including a long-tenured Lead Blue Prism Developer and an Application Consultant.
Configuration and functional modules delivered included process design via Blue Prism process studio, centralized scheduling and monitoring through a control room, and runtime resource pools for orchestrating unattended and attended robots. Automations focused on data extraction, transaction processing, and UI-level automation for WPF client applications, implementing standard Robotic Process Automation patterns such as exception handling, retries, and audit logging.
Integrations explicitly reflected in internal skills and implementation work included Google BigQuery and REST APIs, enabling robots to orchestrate API-driven transactions and exchange structured datasets with analytics stores. Operational coverage spanned claims processing, finance operations and IT operations where automated workflows reduced manual handoffs through API orchestration and scripted UI interactions. Governance followed an internal automation practice model led by in-house Blue Prism developers and application consultants, with developer-led rollout and ongoing maintenance rather than external integrator management.
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AARP | Non Profit | 2300 | $1.9B | United States | SS&C Technologies | SS&C Blue Prism | Robotic Process Automation | 2021 | n/a |
In 2021, AARP implemented SS&C Blue Prism for Robotic Process Automation. The initiative targeted automation of SAP transaction handling, Salesforce-driven web and email workflows, and insurance validation case processing, positioning SS&C Blue Prism to support end-to-end robotic operations across application types used by AARP.
The SS&C Blue Prism deployment emphasized Process Studio and Object Studio development, use of Blue Prism Control and Release Management, and Application Modeler for surface automation. Developers built Visual Business Objects including MS Excel VBO and Email POP3 SMTP VBO, created Business Objects using Collection stages to transfer SAP data to Excel, and applied JavaScript in coding stages for data validation, while enabling a specific SAP spy mode technique for tighter SAP integration.
Integrations implemented with SS&C Blue Prism included SAP, Salesforce web interfaces, web services, mainframe systems, MS Office automation, Outlook email flows, Oracle and SQL Server and DB2 databases, and SharePoint. Automation covered browser, Windows, Citrix and mainframe application types, and included processes to download SAP failure IDOCs to Excel, validate Excel data against SAP tables, and submit insurance validation cases into work queues for downstream processing.
Governance and operational practices centered on publishing objects and integrating them into Process Studio, importing and exporting .bp files for deployment, and managing bots through Control and Release Management. The program incorporated post production support and change request handling, stress testing of bot scripts to assess scalability and stability, and tracked work using Agile Scrum practices and Quality Center.
Operationally the AARP SS&C Blue Prism Robotic Process Automation implementation reflected a mature RPA practice, with emphasis on reusable Business Objects, centralized work queues, vendor engagement on product issues, and active participation in the Blue Prism user community to refine automation patterns and resolve production defects.
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AB InBev | Consumer Packaged Goods | 143885 | $59.8B | Belgium | SS&C Technologies | SS&C Blue Prism | Robotic Process Automation | 2018 | n/a |
In 2018, AB InBev deployed SS&C Blue Prism as part of a Robotic Process Automation initiative to tighten the connection between customer order intake and back-end fulfillment. The SS&C Blue Prism implementation extended intelligent automation across the back office, supply chain and sales functions, and AB InBev was recognized with the Innovation Brilliance award in the SS&C Blue Prism Customer Excellence Awards.
The implementation centered on digital worker orchestration and automated order remediation. When an erroneous order is detected, a digital worker creates a ticket in the company CRM, conversational AI routes the ticket to a natural language processing engine to extract required details, and a digital worker then accesses customer master data to generate and execute an email or phone outreach to request corrections. After the customer submits a revised order, the digital worker updates the order in real time, closes the CRM ticket and notifies back-office teams to push the order for delivery.
Architecturally, SS&C Blue Prism serves as the automation layer that orchestrates digital workers and coordinates with conversational AI, NLP and the CRM system, while interacting with customer master data and order fulfillment processes. The solution links front-office channels to back-office order management through synchronous ticketing and real-time order updates, enabling automated exception handling and delivery orchestration.
Operational coverage focused on customer experience teams, front-office sales and the back-office supply chain and fulfillment groups, governed through an internal Automation Center of Excellence. Workflow restructuring removed manual customer outreach for order errors, formalized the ticket to remediation lifecycle, and redirected staff effort toward higher-value customer and commercial activities.
Outcomes reported by AB InBev are explicit and measurable in the deployment context. The automation generated approximately 1.2 million dollars in value, enabled about 310 million dollars of orders to be delivered 1.5 days earlier, and contributed to a nearly 40 percent increase in customer satisfaction while freeing the customer experience team to focus on value generating tasks.
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Consumer Packaged Goods | 30000 | $9.5B | United States | SS&C Technologies | SS&C Blue Prism | Robotic Process Automation | 2018 | n/a |
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Banking and Financial Services | 5648 | $1.0B | Spain | SS&C Technologies | SS&C Blue Prism | Robotic Process Automation | 2022 | n/a |
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Professional Services | 110740 | $34.5B | Switzerland | SS&C Technologies | SS&C Blue Prism | Robotic Process Automation | 2018 | n/a |
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Life Sciences | 55000 | $56.3B | United States | SS&C Technologies | SS&C Blue Prism | Robotic Process Automation | 2019 | n/a |
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Banking and Financial Services | 36779 | $6.2B | South Africa | SS&C Technologies | SS&C Blue Prism | Robotic Process Automation | 2017 | n/a |
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Buyer Intent: Companies Evaluating SS&C Blue Prism
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating SS&C Blue Prism. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating SS&C Blue Prism for Robotic Process Automation include:
- Tech Mahindra, a India based Professional Services organization with 148000 Employees
- Bar Code Integrators, a United States based Life Sciences company with 20 Employees
- Appalachian State University, a United States based Education organization with 4600 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD SS&C Blue Prism Coverage
SS&C Blue Prism is a Robotic Process Automation solution from SS&C Technologies.
Companies worldwide use SS&C Blue Prism, from small firms to large enterprises across 21+ industries.
Organizations such as Walmart, Amazon, U.S. Department of Veterans Affairs, UnitedHealth Group and McKesson are recorded users of
SS&C Blue Prism for Robotic Process Automation.
Companies using SS&C Blue Prism are most concentrated in Retail, Government and Insurance, with adoption spanning over 21 industries.
Companies using SS&C Blue Prism are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SS&C Blue Prism across Americas, EMEA, and APAC.
Companies using SS&C Blue Prism range from small businesses with 0-100 employees - 5.87%, to mid-sized firms with 101-1,000 employees - 11.88%, large organizations with 1,001-10,000 employees - 34.61%, and global enterprises with 10,000+ employees - 47.64%.
Customers of SS&C Blue Prism include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified SS&C Blue Prism customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Robotic Process Automation.