Topside Federal Credit Union (formerly NSWC Federal Credit Union) selects Genesys Cloud CX for Call Center

In 2020, Topside Federal Credit Union (formerly NSWC Federal Credit Union), a United States based Banking and Financial Services organization with 31 employees and revenues of $9M selected Genesys Cloud CX for Call Center while displacing Legacy, and integrating with the existing systems being used.

Customer	Vendor	Old Product	New Product	Category	Market	Users	VAR/SI	When	Live
Topside Federal Credit Union (formerly NSWC Federal Credit Union)	Genesys	Legacy	Genesys Cloud CX	Call Center	CRM	n/a	n/a	2020	2020

Discover the latest software purchases and digital transformation initiatives being undertaken by Topside Federal Credit Union (formerly NSWC Federal Credit Union) and its business and technology executives by accessing the entire Topside Federal Credit Union (formerly NSWC Federal Credit Union) and its business and technology executives by becoming a Premium Subscriber. On a continuous basis, our research team identifies and updates the on-prem and cloud applications that are being used by Topside Federal Credit Union (formerly NSWC Federal Credit Union) employees from publicly available data (Press Releases, Customer References, Case Studies, Success Stories, Testimonials, RFP, RFI, etc.) as well as proprietary sources, and incorporate them into the customer profile.