Telstra
242 Exhibition Street, Level 41,
Melbourne, 3000, VIC,
Australia
Melbourne, 3000, VIC,
Australia
61 3 8647-4954
Communications
Telstra
List of Software Implementations where Telstra is Reseller or System Integrator
Telstra, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Telstra collaboration with software players such as VMware by Broadcom, CallN and Soprano Design empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Telstra is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Telstra | Deputy | Deputy Scheduling | Workforce Scheduling | HCM |
| Telstra | Deputy | Deputy Time and Attendance | Time and Attendance | HCM |
| Telstra | VMware by Broadcom | VeloCloud VMware NSX SD-WAN | SD-WAN | IaaS |
| Telstra | CallN | CallN Call recording | Call Tracking and Recording | CRM |
| Telstra | CallN | CallN Compliance Risk | HR Compliance | HCM |
| Telstra | CallN | CallN Marketing Insights | Marketing Analytics | CRM |
| Telstra | CallN | CallN Workforce Optimization | Workforce Management | HCM |
| Telstra | Dalet Digital Media Systems | Dalet Flex | Digital Asset Management | Content Management |
| Telstra | Soprano Design | Soprano Connect | Customer Engagement | CRM |
List of Software Implementations where Telstra is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Rabobank New Zealand | Banking and Financial Services | 250 | $50M | New Zealand | VMware by Broadcom | VeloCloud VMware NSX SD-WAN | SD-WAN | 2018 |
In 2018, Rabobank New Zealand implemented VeloCloud VMware NSX SD-WAN as part of a Telstra-led regional network upgrade, deploying SD-WAN across more than 90 Rabobank office locations and two data centres in New Zealand and Australia, including 32 regional sites in New Zealand. The program was positioned to strengthen connections between regional branches and Rabobank’s central and global infrastructure while supporting the bank’s focus on rural customers and communities.
The VeloCloud VMware NSX SD-WAN deployment centered on VeloCloud SD-WAN capability, delivering centralized orchestration, application aware routing, bandwidth aggregation and traffic steering to improve application performance and operational agility. Configuration work emphasized edge device provisioning at branch sites, policy based traffic management for critical banking applications and prioritization rules to reduce latency for client request workflows.
Telstra acted as the systems integrator and delivery partner for the SD-WAN solution and the broader connectivity upgrade, coordinating the migration to higher bandwidth fibre internet which replaced the copper footprint at over 90 locations. The solution was integrated into Rabobank’s two regional data centres and connected to its central and global systems to unify WAN connectivity and extend secure, managed links to rural and regional offices.
Governance and rollout were executed as a regional program spanning operations, IT and branch support, with staged site cutovers to minimize business disruption and align network policies across branches. The stated operational outcomes included improved regional connection to central systems, increased bandwidth, improved application performance and greater agility for digital capabilities in the bank’s regional network, supporting faster turnaround times for client requests.
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Echoice Home Loans Australia | Banking and Financial Services | 59 | $40M | Australia | CallN | CallN Workforce Optimization | Workforce Management | 2018 |
In 2018 eChoice Home Loans Australia implemented CallN Workforce Optimization as a cloud Workforce Management application to secure client conversations and standardize compliance workflows across its mortgage broker operations. The deployment focused on cloud call recording, tagging and transcription to create an auditable record of client interactions and to feed downstream reporting processes.
The implementation used CallN Compliance Risk and Workforce Optimization capabilities, with configuration centered on recording, tagging and analytics modules to support finance and compliance processes. CallN Workforce Optimization provided transcription and metadata tagging to enable searchability and structured analytics consistent with Workforce Management functional workflows.
Telstra acted as the implementation partner to provision the cloud deployment and assist with operational rollout across the Australian mortgage broker business. Operational scope included finance and compliance teams within eChoice Home Loans Australia, with recordings and tagged interactions routed into reporting and review workflows for regulatory oversight.
Governance was adjusted to incorporate recorded and tagged interactions into compliance review and reporting processes, using CallN Workforce Optimization to simplify evidence capture and compliance controls. The stated outcomes included more secure client conversations, improved reporting and simplified compliance for mortgage broker operations.
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Echoice Home Loans Australia | Banking and Financial Services | 59 | $40M | Australia | CallN | CallN Compliance Risk | HR Compliance | 2019 |
In 2019, Echoice Home Loans Australia deployed CallN Compliance Risk for HR Compliance to record, tag and securely store client mortgage calls across its Australian mortgage brokerage operations. Telstra assisted with the deployment.
The implementation emphasized legal compliance capability alongside automated redaction and secure storage features, with configuration focused on call capture, metadata tagging and QA review workflows. CallN Compliance Risk was configured to support searchable call archives and redaction pipelines consistent with regulated voice-record retention requirements.
Operational coverage targeted compliance, quality assurance and loan processing teams within Echoice’s mortgage brokerage business, with call recordings routed into controlled storage and tagged for compliance review and QA sampling. Integrations were implemented to connect call capture, tagging and archival processes into the company’s operational workflows, with Telstra supporting deployment activities.
Governance and process changes included standardized tagging conventions, controlled access and audit trail requirements for recorded calls, and formalized review queues for compliance and QA personnel. The deployment enabled Echoice to record, tag and securely store client mortgage calls for compliance and QA using CallN Compliance Risk.
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Banking and Financial Services | 59 | $40M | Australia | CallN | CallN Marketing Insights | Marketing Analytics | 2018 |
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Banking and Financial Services | 59 | $40M | Australia | CallN | CallN Call recording | Call Tracking and Recording | 2018 |
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Banking and Financial Services | 39240 | $13.6B | Australia | Soprano Design | Soprano Connect | Customer Engagement | 2010 |
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Government | 32935 | $3.1B | Australia | Palo Alto Networks | Palo Alto Firewall | Web Application Firewalls (WAF) | 2020 |
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Government | 32935 | $3.1B | Australia | Palo Alto Networks | Palo Alto Cortex XDR | Extended Detection and Response (XDR) | 2020 |
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Leisure and Hospitality | 1700 | $271M | Australia | Dalet Digital Media Systems | Dalet Flex | Digital Asset Management | 2022 |
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Non Profit | 415 | $41M | Australia | Deputy | Deputy Scheduling | Workforce Scheduling | 2017 |
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IT Decision Makers and Key Stakeholders at Telstra
| First Name | Last Name | Title | Function | Department | Phone | |
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Buyer Intent: Companies Evaluating Telstra Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Telstra software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
Telstra System Integrator / VAR Profile
Telstra is a system integrator and technology consulting firm headquartered in Melbourne, Australia, with approximately 36093 employees and annual revenues of $22.9B.
Telstra implements and supports enterprise applications across markets such as IaaS, HCM, CRM, CyberSecurity and Content Management.
APPS RUN THE WORLD tracks 11 verified Telstra software implementations across industries and regions, including: Rabobank New Zealand where Telstra implemented VeloCloud VMware NSX SD-WAN, Echoice Home Loans Australia where Telstra implemented CallN Workforce Optimization, and Echoice Home Loans Australia where Telstra implemented CallN Compliance Risk.
Telstra has a strategic VAR/SI partnership with VMware by Broadcom, CallN, Soprano Design, Palo Alto Networks and Dalet Digital Media Systems, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Telstra partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
Subscribe to APPS RUN THE WORLD to access the complete Telstra dataset, verified system implementations, and related deployment insights.