Melbourne, 3000, VIC,
Australia
Telstra
Telstra, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Telstra collaboration with software players such as Palo Alto Networks, Deputy and VMware by Broadcom empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Telstra | Deputy | Deputy Scheduling | Workforce Scheduling | HCM |
| Telstra | Deputy | Deputy Time and Attendance | Time and Attendance | HCM |
| Telstra | VMware by Broadcom | VeloCloud VMware NSX SD-WAN | SD-WAN | IaaS |
| Telstra | CallN | CallN Call recording | Call Tracking and Recording | CRM |
| Telstra | CallN | CallN Compliance Risk | HR Compliance | HCM |
| Telstra | CallN | CallN Marketing Insights | Marketing Analytics | CRM |
| Telstra | CallN | CallN Workforce Optimization | Workforce Management | HCM |
| Telstra | Dalet Digital Media Systems | Dalet Flex | Digital Asset Management | Content Management |
| Telstra | Soprano Design | Soprano Connect | Customer Engagement | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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SA Department for Education | Government | 32935 | $3.1B | Australia | Palo Alto Networks | Palo Alto Firewall | Web Application Firewalls (WAF) | 2020 |
In 2020 SA Department for Education implemented Palo Alto Firewall within a Web Application Firewalls (WAF) program following an open tender, engaging Palo Alto Networks as the vendor and Telstra Purple as the implementation partner. The engagement was positioned to protect the South Australian public education estate, and the deployment narrative centers on a unified Palo Alto Firewall architecture across the school network.
The technical rollout included Palo Alto Networks Next-Generation Firewall NGFW units deployed to individual schools, combined with integrated Cloud-Delivered Security Services such as URL Filtering, Threat Prevention, DNS Security, GlobalProtect VPN, and WildFire malware detection services. The implementation configured the Palo Alto Firewall to enforce network level and policy driven protections, and to surface threat telemetry for centralized monitoring.
Operational coverage spanned state schools and the department control plane, with centralised firewall services provisioned for small schools and kindergartens to reduce on-site support requirements. Telstra Purple delivered implementation and deployment services, coordinating device provisioning, policy templates, and central management for distributed sites.
Governance was constructed in collaboration with Palo Alto Networks, producing a strategic cyber solution, security posture, and an environment roadmap to guide future configuration and policy rollout. Explicit outcomes included comprehensive protection of the school network against external threats and alleviation of the need for additional technical support staff at individual schools.
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SA Department for Education | Government | 32935 | $3.1B | Australia | Palo Alto Networks | Palo Alto Cortex XDR | Extended Detection and Response (XDR) | 2020 |
In 2020, SA Department for Education implemented Palo Alto Cortex XDR to establish statewide Extended Detection and Response (XDR) coverage across its school network. The department selected Palo Alto Networks in partnership with Telstra Purple following an open tender to design and deliver a statewide cybersecurity program.
The deployment combined Palo Alto Cortex XDR with network controls and cloud-delivered security services. Deployed components included Next Generation Firewall units rolled out to schools, and integrated cloud-delivered services such as URL Filtering, Threat Prevention, DNS Security, GlobalProtect VPN, and WildFire malware detection services. Centralised firewall services were provisioned for small schools and kindergartens to reduce onsite configuration and support burden.
Architecturally the program established a centralized security posture and telemetry environment that aligned endpoint detection with network and cloud signals, and Palo Alto Networks worked with Telstra Purple to operationalize that design. The department developed a strategic cyber solution, security posture, and environment for all assets of the South Australian public education system, and created a roadmap to guide phased rollout across the state network.
Operational scope covered every school in the state network, with governance oriented to centralized policy management and consolidated operational workflows. The implementation impacted security operations, network administration, and school IT support functions, and centralised services alleviated the need for additional technical support staff at individual schools.
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RSPCA Queensland | Non Profit | 415 | $41M | Australia | Deputy | Deputy Scheduling | Workforce Scheduling | 2017 |
In 2017, RSPCA Queensland deployed Deputy Scheduling in the Workforce Scheduling category to centralize rostering and time capture across its diverse animal welfare operations. The initial rollout was trialled through Telstra with targeted manager pilots at the Brisbane head office, and the solution now manages rostering for the organisation's core team of 70 staff alongside 24/7 call centre operations and distributed field activities such as humane officer patrols and intake centre coverage.
Deployment focused on core Workforce Scheduling capabilities, including shift rostering, time and attendance with explicit 24 hour time support, mobile employee scheduling and messaging, and self-service shift offering where staff can nominate for available shifts. The implementation standardized rostering rules and skills-based coverage across previously siloed department processes, reducing manual spreadsheet work and consolidating scheduling workflows into Deputy Scheduling.
Deputy Scheduling was integrated with RSPCA Queensland's new cloud-accessible payroll system, enabling payroll finalisation remotely and resolving prior constraints where payroll access was limited to specific on-site machines. The Telstra-led trial validated the cloud integration and the live payroll handoff, and the timekeeping configuration corrected prior 24 hour time miscalculations so night shifts are accurately captured through to payroll.
Governance and operational process changes included enforcing the existing notification cut-off for shifts, previously handled via manual reconciliation up to ten days before the new month, while shifting rostering ownership so a single administrator can now produce monthly rosters that formerly required two people several days of work. The Deputy Scheduling deployment increased transparency for managers who can see real-time roster edits, and it aligned rostering practices with certified agreement notification requirements.
Outcomes reported by RSPCA Queensland are concrete and operational, including a reduction in rostering administration, the ability to finalise wages on the move via cloud payroll integration, corrected 24 hour time tracking for late night shifts, and higher employee engagement through the Deputy mobile app for roster visibility, messaging and shift bids. These operational improvements freed staff time to focus on core animal welfare activities and volunteer coordination rather than manual payroll and rostering administration.
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Non Profit | 415 | $41M | Australia | Deputy | Deputy Time and Attendance | Time and Attendance | 2017 |
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Banking and Financial Services | 250 | $50M | New Zealand | VMware by Broadcom | VeloCloud VMware NSX SD-WAN | SD-WAN | 2018 |
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Banking and Financial Services | 39240 | $13.6B | Australia | Soprano Design | Soprano Connect | Customer Engagement | 2010 |
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Banking and Financial Services | 59 | $40M | Australia | CallN | CallN Workforce Optimization | Workforce Management | 2018 |
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Banking and Financial Services | 59 | $40M | Australia | CallN | CallN Compliance Risk | HR Compliance | 2019 |
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Banking and Financial Services | 59 | $40M | Australia | CallN | CallN Marketing Insights | Marketing Analytics | 2018 |
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Banking and Financial Services | 59 | $40M | Australia | CallN | CallN Call recording | Call Tracking and Recording | 2018 |
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Buyer Intent: Companies Evaluating Telstra Services
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