Telstra
242 Exhibition Street, Level 41,
Melbourne, 3000, VIC,
Australia
Melbourne, 3000, VIC,
Australia
61 3 8647-4954
Communications
Telstra
List of Software Implementations where Telstra is Reseller or System Integrator
Telstra, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Telstra collaboration with software players such as Soprano Design, Palo Alto Networks and Dalet Digital Media Systems empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Telstra is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
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| Telstra | Deputy | Deputy Scheduling | Workforce Scheduling | HCM |
| Telstra | Deputy | Deputy Time and Attendance | Time and Attendance | HCM |
| Telstra | VMware by Broadcom | VeloCloud VMware NSX SD-WAN | SD-WAN | IaaS |
| Telstra | CallN | CallN Call recording | Call Tracking and Recording | CRM |
| Telstra | CallN | CallN Compliance Risk | HR Compliance | HCM |
| Telstra | CallN | CallN Marketing Insights | Marketing Analytics | CRM |
| Telstra | CallN | CallN Workforce Optimization | Workforce Management | HCM |
| Telstra | Dalet Digital Media Systems | Dalet Flex | Digital Asset Management | Content Management |
| Telstra | Soprano Design | Soprano Connect | Customer Engagement | CRM |
List of Software Implementations where Telstra is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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National Australia Bank | Banking and Financial Services | 39240 | $13.6B | Australia | Soprano Design | Soprano Connect | Customer Engagement | 2010 |
In 2010, National Australia Bank implemented Soprano Connect in a Customer Engagement role to provide two-factor authentication and secure customer notifications across its Australian banking operations. The rollout targeted messaging-based authentication and notification workflows integrated into NAB's online transaction processes.
Soprano Connect was deployed as a messaging platform delivered via Telstra Integrated Messaging, with explicit use of SMS two-factor authentication and outbound customer notification capabilities. The deployment configured SMS OTP generation and delivery workflows, messaging templates for transaction alerts, and programmatic triggers from banking transaction events to enforce authentication and notify customers.
Telstra served as the integration and delivery partner through Telstra Integrated Messaging, provisioning the messaging gateway and operational connectivity to mobile networks. Operational scope covered NAB online banking channels and customer communications functions, with security and channel teams governing SMS authentication policies and notification templates, and the implementation was stated to strengthen online transaction security for customers.
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SA Department for Education | Government | 32935 | $3.1B | Australia | Palo Alto Networks | Palo Alto Firewall | Web Application Firewalls (WAF) | 2020 |
In 2020 SA Department for Education implemented Palo Alto Firewall within a Web Application Firewalls (WAF) program following an open tender, engaging Palo Alto Networks as the vendor and Telstra Purple as the implementation partner. The engagement was positioned to protect the South Australian public education estate, and the deployment narrative centers on a unified Palo Alto Firewall architecture across the school network.
The technical rollout included Palo Alto Networks Next-Generation Firewall NGFW units deployed to individual schools, combined with integrated Cloud-Delivered Security Services such as URL Filtering, Threat Prevention, DNS Security, GlobalProtect VPN, and WildFire malware detection services. The implementation configured the Palo Alto Firewall to enforce network level and policy driven protections, and to surface threat telemetry for centralized monitoring.
Operational coverage spanned state schools and the department control plane, with centralised firewall services provisioned for small schools and kindergartens to reduce on-site support requirements. Telstra Purple delivered implementation and deployment services, coordinating device provisioning, policy templates, and central management for distributed sites.
Governance was constructed in collaboration with Palo Alto Networks, producing a strategic cyber solution, security posture, and an environment roadmap to guide future configuration and policy rollout. Explicit outcomes included comprehensive protection of the school network against external threats and alleviation of the need for additional technical support staff at individual schools.
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SA Department for Education | Government | 32935 | $3.1B | Australia | Palo Alto Networks | Palo Alto Cortex XDR | Extended Detection and Response (XDR) | 2020 |
In 2020, SA Department for Education implemented Palo Alto Cortex XDR to establish statewide Extended Detection and Response (XDR) coverage across its school network. The department selected Palo Alto Networks in partnership with Telstra Purple following an open tender to design and deliver a statewide cybersecurity program.
The deployment combined Palo Alto Cortex XDR with network controls and cloud-delivered security services. Deployed components included Next Generation Firewall units rolled out to schools, and integrated cloud-delivered services such as URL Filtering, Threat Prevention, DNS Security, GlobalProtect VPN, and WildFire malware detection services. Centralised firewall services were provisioned for small schools and kindergartens to reduce onsite configuration and support burden.
Architecturally the program established a centralized security posture and telemetry environment that aligned endpoint detection with network and cloud signals, and Palo Alto Networks worked with Telstra Purple to operationalize that design. The department developed a strategic cyber solution, security posture, and environment for all assets of the South Australian public education system, and created a roadmap to guide phased rollout across the state network.
Operational scope covered every school in the state network, with governance oriented to centralized policy management and consolidated operational workflows. The implementation impacted security operations, network administration, and school IT support functions, and centralised services alleviated the need for additional technical support staff at individual schools.
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Leisure and Hospitality | 1700 | $271M | Australia | Dalet Digital Media Systems | Dalet Flex | Digital Asset Management | 2022 |
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Non Profit | 415 | $41M | Australia | Deputy | Deputy Scheduling | Workforce Scheduling | 2017 |
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Non Profit | 415 | $41M | Australia | Deputy | Deputy Time and Attendance | Time and Attendance | 2017 |
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Banking and Financial Services | 250 | $50M | New Zealand | VMware by Broadcom | VeloCloud VMware NSX SD-WAN | SD-WAN | 2018 |
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Banking and Financial Services | 59 | $40M | Australia | CallN | CallN Workforce Optimization | Workforce Management | 2018 |
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Banking and Financial Services | 59 | $40M | Australia | CallN | CallN Compliance Risk | HR Compliance | 2019 |
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Banking and Financial Services | 59 | $40M | Australia | CallN | CallN Marketing Insights | Marketing Analytics | 2018 |
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IT Decision Makers and Key Stakeholders at Telstra
| First Name | Last Name | Title | Function | Department | Phone | |
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Buyer Intent: Companies Evaluating Telstra Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Telstra software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Telstra System Integrator / VAR Profile
Telstra is a system integrator and technology consulting firm headquartered in Melbourne, Australia, with approximately 36093 employees and annual revenues of $22.9B.
Telstra implements and supports enterprise applications across markets such as CRM, CyberSecurity, Content Management, HCM and IaaS.
APPS RUN THE WORLD tracks 11 verified Telstra software implementations across industries and regions, including: National Australia Bank where Telstra implemented Soprano Connect, SA Department for Education where Telstra implemented Palo Alto Firewall, and SA Department for Education where Telstra implemented Palo Alto Cortex XDR.
Telstra has a strategic VAR/SI partnership with Soprano Design, Palo Alto Networks, Dalet Digital Media Systems, Deputy and VMware by Broadcom, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Telstra partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
Subscribe to APPS RUN THE WORLD to access the complete Telstra dataset, verified system implementations, and related deployment insights.