Telstra
242 Exhibition Street, Level 41,
Melbourne, 3000, VIC,
Australia
Melbourne, 3000, VIC,
Australia
61 3 8647-4954
Communications
Telstra
List of Software Implementations where Telstra is Reseller or System Integrator
Telstra, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Telstra collaboration with software players such as VMware by Broadcom, CallN and Palo Alto Networks empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Telstra is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
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| Telstra | Deputy | Deputy Scheduling | Workforce Scheduling | HCM |
| Telstra | Deputy | Deputy Time and Attendance | Time and Attendance | HCM |
| Telstra | VMware by Broadcom | VeloCloud VMware NSX SD-WAN | SD-WAN | IaaS |
| Telstra | CallN | CallN Call recording | Call Tracking and Recording | CRM |
| Telstra | CallN | CallN Compliance Risk | HR Compliance | HCM |
| Telstra | CallN | CallN Marketing Insights | Marketing Analytics | CRM |
| Telstra | CallN | CallN Workforce Optimization | Workforce Management | HCM |
| Telstra | Dalet Digital Media Systems | Dalet Flex | Digital Asset Management | Content Management |
| Telstra | Soprano Design | Soprano Connect | Customer Engagement | CRM |
List of Software Implementations where Telstra is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Rabobank New Zealand | Banking and Financial Services | 250 | $50M | New Zealand | VMware by Broadcom | VeloCloud VMware NSX SD-WAN | SD-WAN | 2018 |
In 2018, Rabobank New Zealand implemented VeloCloud VMware NSX SD-WAN as part of a Telstra-led regional network upgrade, deploying SD-WAN across more than 90 Rabobank office locations and two data centres in New Zealand and Australia, including 32 regional sites in New Zealand. The program was positioned to strengthen connections between regional branches and Rabobank’s central and global infrastructure while supporting the bank’s focus on rural customers and communities.
The VeloCloud VMware NSX SD-WAN deployment centered on VeloCloud SD-WAN capability, delivering centralized orchestration, application aware routing, bandwidth aggregation and traffic steering to improve application performance and operational agility. Configuration work emphasized edge device provisioning at branch sites, policy based traffic management for critical banking applications and prioritization rules to reduce latency for client request workflows.
Telstra acted as the systems integrator and delivery partner for the SD-WAN solution and the broader connectivity upgrade, coordinating the migration to higher bandwidth fibre internet which replaced the copper footprint at over 90 locations. The solution was integrated into Rabobank’s two regional data centres and connected to its central and global systems to unify WAN connectivity and extend secure, managed links to rural and regional offices.
Governance and rollout were executed as a regional program spanning operations, IT and branch support, with staged site cutovers to minimize business disruption and align network policies across branches. The stated operational outcomes included improved regional connection to central systems, increased bandwidth, improved application performance and greater agility for digital capabilities in the bank’s regional network, supporting faster turnaround times for client requests.
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Echoice Home Loans Australia | Banking and Financial Services | 59 | $40M | Australia | CallN | CallN Marketing Insights | Marketing Analytics | 2018 |
In 2018, Echoice Home Loans Australia implemented CallN Marketing Insights to store, tag and analyse client calls in the cloud for its home loans contact centre. The deployment targeted finance and contact centre workflows in Australia, with Telstra acting as the implementation partner and project integrator for the initiative.
CallN Marketing Insights, positioned in the Marketing Analytics category, was configured to capture call recordings, apply tagging and transcription workflows, and surface analytics for reporting and compliance review. The implementation combined cloud call storage, call meta tagging and conversation-level analytics to provide searchable records and structured data for downstream reporting and audit readiness.
Operational governance focused on legal compliance and disaster recovery, with retention policies, audit trails and role-based access controls embedded into the contact centre workflows. The configuration aimed to improve visibility into client conversations, strengthen compliance evidence and support disaster recovery and reporting requirements for Echoice Home Loans Australia.
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Echoice Home Loans Australia | Banking and Financial Services | 59 | $40M | Australia | CallN | CallN Workforce Optimization | Workforce Management | 2018 |
In 2018 eChoice Home Loans Australia implemented CallN Workforce Optimization as a cloud Workforce Management application to secure client conversations and standardize compliance workflows across its mortgage broker operations. The deployment focused on cloud call recording, tagging and transcription to create an auditable record of client interactions and to feed downstream reporting processes.
The implementation used CallN Compliance Risk and Workforce Optimization capabilities, with configuration centered on recording, tagging and analytics modules to support finance and compliance processes. CallN Workforce Optimization provided transcription and metadata tagging to enable searchability and structured analytics consistent with Workforce Management functional workflows.
Telstra acted as the implementation partner to provision the cloud deployment and assist with operational rollout across the Australian mortgage broker business. Operational scope included finance and compliance teams within eChoice Home Loans Australia, with recordings and tagged interactions routed into reporting and review workflows for regulatory oversight.
Governance was adjusted to incorporate recorded and tagged interactions into compliance review and reporting processes, using CallN Workforce Optimization to simplify evidence capture and compliance controls. The stated outcomes included more secure client conversations, improved reporting and simplified compliance for mortgage broker operations.
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Banking and Financial Services | 59 | $40M | Australia | CallN | CallN Call recording | Call Tracking and Recording | 2018 |
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Government | 32935 | $3.1B | Australia | Palo Alto Networks | Palo Alto Firewall | Web Application Firewalls (WAF) | 2020 |
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Leisure and Hospitality | 1700 | $271M | Australia | Dalet Digital Media Systems | Dalet Flex | Digital Asset Management | 2022 |
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Non Profit | 415 | $41M | Australia | Deputy | Deputy Scheduling | Workforce Scheduling | 2017 |
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Government | 32935 | $3.1B | Australia | Palo Alto Networks | Palo Alto Cortex XDR | Extended Detection and Response (XDR) | 2020 |
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Banking and Financial Services | 39240 | $13.6B | Australia | Soprano Design | Soprano Connect | Customer Engagement | 2010 |
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Non Profit | 415 | $41M | Australia | Deputy | Deputy Time and Attendance | Time and Attendance | 2017 |
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IT Decision Makers and Key Stakeholders at Telstra
| First Name | Last Name | Title | Function | Department | Phone | |
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Buyer Intent: Companies Evaluating Telstra Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Telstra software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
Telstra System Integrator / VAR Profile
Telstra is a system integrator and technology consulting firm headquartered in Melbourne, Australia, with approximately 36093 employees and annual revenues of $22.9B.
Telstra implements and supports enterprise applications across markets such as IaaS, CRM, HCM, CyberSecurity and Content Management.
APPS RUN THE WORLD tracks 11 verified Telstra software implementations across industries and regions, including: Rabobank New Zealand where Telstra implemented VeloCloud VMware NSX SD-WAN, Echoice Home Loans Australia where Telstra implemented CallN Marketing Insights, and Echoice Home Loans Australia where Telstra implemented CallN Workforce Optimization.
Telstra has a strategic VAR/SI partnership with VMware by Broadcom, CallN, Palo Alto Networks, Dalet Digital Media Systems and Deputy, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Telstra partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
Subscribe to APPS RUN THE WORLD to access the complete Telstra dataset, verified system implementations, and related deployment insights.