AI Buyer Insights:

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Michelin, an e2open customer evaluated Oracle Transportation Management

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Michelin, an e2open customer evaluated Oracle Transportation Management

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

List of Genesys applications

Genesys
Location
1302 El Camino Real, Suite 300,
Menlo Park, 94025, CA,
United States
Website
https://www.genesys.com/
Phone
1 650-466-1100
Artw industry
Professional Services
Employee
6200
Revenue
$2.3B

Since 2010, our global team of researchers has been studying Genesys customer wins around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that are using Genesys applications such as Genesys Cloud CX for Call Center, Genesys PureCloud Platform for Call Center, ||Customer Experience, Genesys Workforce Management for Workforce Management, Genesys PureConnect Platform for Call Center, ||Customer Experience, Genesys PureEngage Platform for Call Center, ||Customer Engagement and many others from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

The Genesys customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Genesys software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic market data source :

Contact us if you need:
  • Complete and fully verified list of companies using Genesys applications
  • Breakdown of Genesys customers by industry (21 verticals)
  • Breakdown of Genesys customers by geography (city, state, country, region)
  • Breakdown of Genesys customers by company size (revenue, employees, asset)
  • Breakdown of Genesys revenue by industry (21 verticals)
  • Breakdown of Genesys revenue by geography (city, state, country, region)
  • Breakdown of Genesys revenue by company size (revenue, employees, asset)
  • Breakdown of Genesys revenue by revenue type (on-prem vs cloud vs AI)
  • Breakdown of Genesys revenue by channel (direct vs indirect)
  • Breakdown of Genesys revenue by product
  • Key decision-makers responsible for the Genesys software purchases
Vendor Product Category Market Records
Genesys Genesys Inbound Call Center Call Center CRM 8
Genesys Genesys Outbound Engagement Customer Engagement CRM 3
Genesys Genesys PureCloud Platform Call Center,Customer Experience CRM 70
Genesys Genesys PureConnect Platform Call Center,Customer Experience CRM 30
Genesys Genesys PureEngage Platform Call Center,Customer Engagement CRM 15
Genesys Genesys Customer Interaction Center (CIC) Call Center CRM 5
Genesys Genesys Predictive Engagement (formerly Altocloud) Customer Analytics CRM 12
Genesys Genesys Cloud CX Call Center CRM 902
Genesys Genesys Workforce Management Workforce Management HCM 41
Genesys Genesys Customer Interaction Management (CIM) Call Center CRM 2
Genesys Genesys Outbound Call Center CRM 9
Genesys Genesys Interactive Voice Response Call Center,Customer Support CRM 5
Genesys Genesys Inbound Voice Customer Experience CRM 4
Genesys Genesys Administrator Remote Monitoring and Management ITSM 3
Genesys Genesys Agent Desktop Call Center CRM 4
Genesys Genesys CCPulse Workforce Management HCM 10
Genesys Genesys Cloud CX Chat Chatbots and Conversational AI AI-Powered Application 8
Genesys Genesys Cloud CX Dialer Call Center CRM 5
Genesys Genesys Conversation Manager Customer Engagement CRM 2
Genesys Genesys DX Chatbots and Conversational AI AI-Powered Application 2
Genesys Genesys Engage Digital (eServices) Customer Engagement CRM 7
Genesys Genesys Enterprise Workload Management Business Process Management ERP Services and Operations 4
Genesys Genesys Info Mart Customer Analytics CRM 2
Genesys Genesys Interaction Workspace (iWS) Call Center CRM 4
Genesys Genesys PureEngage Cloud Call Center CRM 2
Genesys Genesys Multicloud CX Call Center CRM 7
Genesys Genesys Reporting & Analytics Analytics and BI Analytics and BI 2
Genesys Genesys Self Service Interactive Voice Response (IVR) CRM 6
Genesys Genesys Social Engagement Social Media Management CRM 2
Genesys Genesys Speechminer Speech Recognition AI AI-Powered Application 3
Genesys Genesys Text-to-Speech Natural Language Processing AI-Powered Application 3
Genesys Genesys Voice Applications (ex SpeechStorm) Interactive Voice Response (IVR) CRM 5
Genesys Genesys Voice Platform Interactive Voice Response (IVR) CRM 10
Genesys Genesys Cloud CX Web Messaging Audio Video and Web Conferencing Collaboration 5
Genesys Genesys CC Analyzer Analytics and BI Analytics and BI 2
Genesys Genesys Cloud CX Chat Workforce Engagement Workforce Management HCM 6
Genesys Genesys Workspace PBX, VoiP and Phone Systems Collaboration 2
Genesys Genesys Cloud CX Voice PBX, VoiP and Phone Systems Collaboration 12
Genesys Boldchat Chatbots and Conversational AI AI-Powered Application 7
Genesys Genesys SMS Messaging Customer Engagement CRM 4
Genesys Genesys Proactive Customer Communications Customer Engagement CRM 4
Genesys Genesys Enterprise IP Contact Center PBX, VoiP and Phone Systems Collaboration 4
Genesys Genesys Workforce Optimisation Solutions Employee Engagement,Workforce Management HCM 4
Genesys Genesys Cloud CX Call Recording Call Tracking and Recording CRM 4
Genesys Genesys Bold360 AI Chatbots and Conversational AI AI-Powered Application 11
Genesys Genesys Pointillist Customer Analytics CRM 3
Genesys Genesys PureConnect Chat Chatbots and Conversational AI AI-Powered Application 2
Genesys Genesys QMS Quality Management PLM and Engineering 4
Genesys Genesys Workforce Management Task Management Task Management HCM 3
Genesys Genesys Cloud EX Employee Engagement HCM 0
Showing 1 to 50 of 50 entries

Buyer Intent: Companies Evaluating Genesys Apps

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Genesys enterprise applications. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Genesys apps include:

  1. Coca-Cola Enterprises, Inc, a United States based Consumer Packaged Goods organization with 13250 Employees
  2. Ace Data Centers, a United States based Professional Services company with 15 Employees
  3. J.P. Morgan, a United States based Banking and Financial Services organization with 4649 Employees
Logo Company Industry Employees Revenue Country Evaluated
No data found